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5.0 out of 5

"Wonderful location, great staff and lovely room. My only gripe is the overpriced breakfast " More

By a verified traveller on Wed 07 Aug 2019

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Hotel Description

A luxury stay in the heart of London awaits you at Charlotte Street Hotel, Firmdale Hotels. Within just a 10-minute stroll, you'll find popular attractions like Tottenham Court Road and Russell Square. Highlights at this family-friendly hotel include a restaurant and in-room free WiFi.

The restaurant, Oscar, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 43 square feet (4 square meters) of event facilities include meeting rooms and conference space, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4.5-star London City Centre hotel include Regent Street and Oxford Circus.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$755* Per night/room 1 Apr. - 2 Apr.

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Charlotte Street Hotel, Firmdale Hotels ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Charlotte Street Hotel, Firmdale Hotels

Couples (1)
5 out of 5
Wonderful location, great staff and lovely room. My only gripe is the overpriced breakfast

Posted by on 7 Aug. 2019

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About the Charlotte Street Hotel, Firmdale Hotels

Location 15-17 Charlotte Street, London, England W1T 1RJ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Meeting rooms and limo/town car service are available. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the luxury Charlotte Street Hotel, Firmdale Hotels. Parking is available for a fee. This 4.5-star London hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2000
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Tottenham Court Road Station (0.5 km / 0.3 mi)
  • Metro station: Goodge Street Underground Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Charlotte Street Hotel, Firmdale Hotels offers 52 accommodations with iPod docking stations and DVD players. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include minibars and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Oscar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 66.0 per night.
  • Cribs (infant beds) are available for GBP 66.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 66 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Street Hotel, Firmdale Hotels Hotel
  • Charlotte Street Hotel London
  • Charlotte Street London
  • Hotel Charlotte Street
  • Charlotte Street Hotel London, England
  • Charlotte Street Hotel, Firmdale Hotels London
  • Charlotte Street Hotel, Firmdale Hotels Hotel London

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.