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Novotel Tainui Hamilton

4.5-star property
7 Alma Street, Hamilton, 1800 796 370
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4.3 out of 5
Very good!
See all 286 wotif Reviews

"Overall the stay was good, the staff were all friendly and helpful. The young bar staff were great! It's the small things that make a big difference. ... " More

By a verified traveller on Tue 24 Oct 2023

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Hotel Description

A luxury stay in the heart of Hamilton awaits you at Novotel Tainui Hamilton. Within steps you'll find SkyCity Hamilton and Waikato River. Highlights at this family-friendly hotel include a restaurant and in-room free WiFi.

The restaurant, Restaurant On Alma, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2486 square feet (231 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Places within a 5-minute walk of this 4.5-star Hamilton Central hotel include Hamilton Central Business District and Hamilton Centre Place.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$224* Per night/room 25 Apr. - 26 Apr.

Family Double Room, 2 Double Beds (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Tainui Hamilton ratings based on 286 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Tainui Hamilton

Everyone (156) Couples (74) Family (43)
4 out of 5
Overall the stay was good, the staff were all friendly and helpful. The young bar staff were great! It's the small things that make a big difference. The first night the cocktails had no garnishes, the following night they did - presentation was so much better and felt more like a cocktail. The car parking or lack there of was VERY poor. We didn't book valet before arrival and tried whilst we were there, there wasn't any available. Whilst we were offered free hotel parking it was dog eat dog to actually get a park. Failing both of those options there was street parking or a car park approx 5 minutes walk (not ideal when its raining or you have bags to carry)

Posted by on 24 Oct. 2023

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3 out of 5
Carpet and cushions in room visibly dirty in places, sink tap in bathroom loose..

Posted by on 11 Sep. 2023

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3 out of 5
Housekeeping didn’t put towels in our room, so only had a hand towel to dry myself after shower

Posted by on 30 Jul. 2023

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1 out of 5
The view was nice. But the hotel had plumbing issues and smelt so strongly of sewege we felt sick, we were moved to another room but it was just as bad, and weak water pressure. Revolting and expensive

Posted by on 17 Jul. 2023

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3 out of 5
Great rooms, confortable beds. Breakfast needs improvement. Neighbours partying at 2.30am ☹️

Posted by on 18 Jun. 2023

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4 out of 5
All good

Posted by on 27 May 2023

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5 out of 5
nice hotel

Posted by on 12 May 2023

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4 out of 5
Great stop for the night for us. Lovely room. Jordan in the restaurant was just great.

Posted by on 22 Apr. 2023

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4 out of 5
There was no complementary water at all.

Posted by on 19 Mar. 2023

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4 out of 5
Location and cleanliness was excellent.. Nice place to stay. Only negative was not advising of type of room availability..

Posted by on 31 Jan. 2023

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About the Novotel Tainui Hamilton

Location 7 Alma Street, Hamilton, 3204

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 2486 square feet (231 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Novotel Tainui Hamilton. This 4.5-star Hamilton hotel is smoke free.

  • 217 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2486 sq ft of conference space
  • 231 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Room Amenities

Novotel Tainui Hamilton offers 217 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Restaurant On Alma - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 34 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Tainui Hamilton
  • Novotel Tainui Hamilton Hotel
  • Novotel Tainui Hotel
  • Novotel Tainui
  • Novotel Hamilton Tainui Hotel Hamilton
  • Hamilton Novotel
  • Novotel Tainui Hamilton Hotel
  • Novotel Tainui Hamilton Hamilton
  • Novotel Tainui Hamilton Hotel Hamilton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.