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4.2 out of 5

"Very limited parking. " More

By a verified traveller on Wed 10 Jan 2024

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Hotel Description

A luxury stay in the heart of Wollongong awaits you at Mantra Wollongong. Within just a 10-minute stroll, you'll find Crown Street Mall and Wollongong Hospital. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a dining area, a sitting area, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

This pet-friendly aparthotel offers free WiFi in public areas, express check-out, and luggage storage. Plus you'll find laundry facilities and an elevator. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also self parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4.5-star Wollongong CBD aparthotel include WIN Entertainment Centre and Wollongong Golf Club.

One Bedroom Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$249* Per night/room 15 Apr. - 16 Apr.

One Bedroom Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Superior Apartment with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Deluxe with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Superior Apartment with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mantra Wollongong ratings based on 972 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Wollongong

Everyone (443) Couples (253) Business (2) Students (1) Family (272)
4 out of 5

Posted by on 28 Feb. 2024

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4 out of 5
Paying for parking.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

11 Feb. 2024 by Mantra Wollongong Team

Hi Eric,Thank you for taking the time to leave us a review.We appreciate the great star rating! Unfortunately, our secure, underground parking does come with a small fee as experienced although we do take pride in providing the most affordable secure parking amongst all hotels in Wollongong. Kind regards,Mantra Wollongong Team

3 out of 5

Posted by on 19 Jan. 2024

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5 out of 5
Excellent overall

Posted by on 12 Jan. 2024

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4 out of 5
Very limited parking.

Posted by on 10 Jan. 2024

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2 out of 5
The property was run down, the furniture was dated, the walls and doors were scuffed.

Posted by on 10 Jan. 2024

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5 out of 5
Great Location. The lift takes ages to go up and down

Posted by on 17 Dec. 2023

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3 out of 5

Posted by on 16 Dec. 2023

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4 out of 5

Posted by on 14 Dec. 2023

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2 out of 5
We stayed in a 2 bed apartment for a birthday for 1 night which at $500 was a bit steep but we thought it would be a luxury stay. I have to say it was far from it. On first entry the room looked nice and well presented. However when you looked at the glass sliding doors and windows to the balcony it was obvious these had not been cleaned in a while. It looked like a kids party had been there with sticky hand prints all over. The glass fence on the balcony had many generations of spider webs and same said sticky hand prints. I know you might think this is picky but for $500 per night I expected much better. The dining table had metal angle brackets screwed to 2 of the legs and big screws through the top in a agricultural type repair. Then came breakfast the next morning there were no markings on the oven hob as it was that old so didnt know which knob did what or which way was high low,and when I opened the oven the tray inside still had previous guests bacon fat on the foil and the fridge had not been cleaned from previous guests. Bathroom also had mouldy spots. All in all those things took the gloss off to be honest.

Posted by on 16 Nov. 2023

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Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Dining venue(s)
  • Fitness facility

Property Features

Mantra Wollongong offers its guests laundry facilities, express check-out, and an elevator. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Wollongong aparthotel is smoke free.

  • 42 guestrooms or units
  • 7 levels
  • Built in 2008
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Wollongong Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Wollongong offers 42 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and toothbrushes and toothpaste. This Wollongong aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:30 AM - 12:30 AM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:30 AM - 12:30 AM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.00 per stay.

Pet Policy

  • Pets: AUD 80 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Onsite credit card payments are subject to a surcharge of 1.10% for Mastercard, 1.25% for Visa, a 3.35% for American Express or JCB, and a 3.50% for Diners Club.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 12:30 AM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 15 per day (in/out privileges)
  • Pet fee: AUD 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 10.00 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Aparthotel Wollongong
  • Wollongong Best Western
  • Best Western City Sands-Wollongong Golf Club Hotel Wollongong
  • Mantra Wollongong Apartment
  • Mantra Wollongong
  • Mantra Wollongong Aparthotel
  • Mantra Wollongong Wollongong
  • Mantra Wollongong Aparthotel Wollongong

You should know

  • This aparthotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.