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Get an overview of this hotel 5-star luxury hotel, walk to Cairns Esplanade

Popular highlights

Free WiFi
Outdoor pool
Smoke-free property
24-hour front desk
Concierge services

A luxury stay in the heart of Cairns awaits you at Riley, a Crystalbrook Collection Resort . Within just a 10-minute stroll, you'll find popular attractions like Cairns Esplanade and Cairns Night Markets. Highlights at this hotel include 3 restaurants, 3 bars/lounges, and an outdoor swimming pool.

You can enjoy flat-screen TVs with digital channels, and all 311 rooms feature free WiFi, first-run movies, and coffee/tea makers. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. 24-hour room service, Netflix, and safes are also available.

Riley, a Crystalbrook Collection Resort

Hotel Amenities

Hotel Amenities

Riley, a Crystalbrook Collection Resort features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

6 meeting rooms are available. This luxury hotel also offers spa services, tour/ticket assistance, and gift shops/newsstands. Onsite parking is available (surcharge).

Riley, a Crystalbrook Collection Resort is a smoke-free property.

  • Express check-in 
  • Elevator 
  • Number of bars/lounges - 3 
  • 24-hour front desk 
  • Poolside bar 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Express check-out 
  • Tours/ticket assistance 
  • Pool cabanas (surcharge) 
  • Year Built - 2018 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Valet parking (surcharge) 
  • Outdoor pool 
  • Smoke-free property 
  • Number of meeting rooms - 6 
  • Spa services on site 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Concierge services 
  • Gift shops or newsstand 
  • Reception hall 
  • Total number of rooms - 311 
  • 24-hour fitness facilities 
  • Number of floors - 7 
  • Number of buildings/towers - 2 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.2 km) 
  • Train station: Cairns Station (1.9 km) 
  • Parking: Valet parking and self parking available for a surcharge 

Room Amenities

  • Towels provided 
  • Linens provided 
  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Desk 
  • Iron/ironing board
  • In-room safe
  • Netflix
  • Electric kettle
  • First-run movies
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Blackout drapes/curtains
  • Room service (24 hours)
  • Wheelchair accessible

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Greenfields - This poolside Cafe specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Rocco - Overlooking the ocean, this rooftop bar specializes in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Spa Services

  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Only service animals are allowed

Parking height restrictions apply

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD 75.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 38.00 for adults and AUD 38.00 for children (approximately)
  • Self parking fee: AUD 12.00 per day
  • Valet parking fee: AUD 20.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Onsite credit card charges are subject to a surcharge of 1.3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Riley Crystalbrook Collection Resort Cairns
  • Riley Crystalbrook Collection Resort
  • Riley Crystalbrook Collection Cairns
  • Riley Crystalbrook Collection
  • Riley a Crystalbrook Collection Resort

We should mention

Pool access available from 7 AM to 9 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Parking height restrictions apply.

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