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You can enjoy flat-screen TVs with digital channels, and all 311 rooms feature free WiFi, first-run films and coffee/tea makers. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. 24-hour room service, Netflix and safes are also available.
A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Paper Crane, serves Asian cuisine and is open for breakfast, lunch and dinner. Rocco is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the 24-hour fitness centre, pool cabanas and pool loungers as well as access to bike rentals. Other amenities include free WiFi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.
Within a 20-minute walk of this 5-star Cairns hotel, attractions include Cairns Central Shopping Centre and Esplanade Lagoon.
Riley, a Crystalbrook Collection Resort ratings based on 14 Verified Reviews
Guest reviews for Riley, a Crystalbrook Collection Resort
9 Apr. 2019 by Joel Gordon
Thanks so much. We are glad you had a great time.
9 Apr. 2019 by Joel Gordon, General Manager
Thank you. Our Collaborators pride themselves on their service.
25 Mar. 2019 by Joel Gordon, General Manager
Thanks for the review. We are glad you liked the coat hangers. They are one of our favourite sustainable touches. We have passed on your feedback in regards to the pool area being slippery, and we hope to see you again soon.
25 Mar. 2019 by Joel Gordon, General Manager
Thanks Debbie. What a lovely review.
About the Riley, a Crystalbrook Collection ResortLocation 131-141 Esplanade, Cairns, QLD 4870
Riley, a Crystalbrook Collection Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi is free in public spaces. There are 6 meeting rooms available. Spa services, tour or ticket assistance, and gift shops/news stands are also featured at the luxury Riley, a Crystalbrook Collection Resort . Parking is available for a fee. This 5-star Cairns hotel is smoke free.
- 311 guestrooms or units
- 7 levels
- 2 buildings
- 3 dining venues
- 3 bars or lounges
- Built in 2018
- Bar by the pool
- Cabanas by the pool (surcharge)
- Poolside lounge chairs
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Storage area for luggage
- Tour and ticket information
- Pool or billiards table
- Gift shop
- Newspapers in lobby (free)
- No smoking on site
Family Friendly Amenities
- Family Property
- Outdoor pool
- Free WiFi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
- Airport: Cairns, QLD (CNS-Cairns Intl.) (6.2 km / 3.9 mi)
- Train station: Cairns Station (1.9 km / 1.2 mi)
- Parking: Valet parking and self parking available for a surcharge
Riley, a Crystalbrook Collection Resort offers 311 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch Flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
- In-room dining (24 hours)
- Flat-screen television
- Digital channels
- First-run films
- Coffee maker
- Luxury bedding
- Housekeeping (daily)
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Wheelchair accessible
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Paper Crane – This poolside restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Greenfields – This poolside Cafe specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Rocco – Overlooking the ocean, this rooftop bar specialises in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.
- Number of treatment rooms 5
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Minimum check-in age is 18
Special check-in instructions:
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights. For more details, please contact the property using the number provided on the booking confirmation email.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- No pets allowed, but service animals are welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Only service animals are allowed
- Parking height restrictions apply
- 24-hour check-in
Guests will be asked to pay the following charges at the property:
- Deposit: AUD 75.00 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: AUD 38.00 for adults and AUD 38.00 for children (approximately)
- Self-parking fee: AUD 12.00 per day
- Valet parking fee: AUD 20.00 per day (in/out privileges)
- On-site credit card charges are subject to a surcharge of 1.3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You should know
- Pool access available from 7 AM to 9 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.