Skip to main content
Beginning of main content
4.2 out of 5

"Needs maintenance to toilet bowl, bathroom door, blinds, painting. Patio advertised almost non existent. No privacy when on patio or inside when overl ... " More

By a verified traveller on Fri 14 Oct 2022

Enter dates to see availability

Hotel Description

At Royal Palm Villas Cairns you'll be within just a 15-minute stroll of popular places like Cairns Esplanade and Cairns Central Shopping Centre.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a washer/dryer, free WiFi, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A ceiling fan, a hair dryer, and an iron/ironing board are also available. Housekeeping is not available.

This smoke-free apartment building offers an outdoor pool, free WiFi in public areas, and has a garden. Additionally, you'll find laundry facilities, barbecue grills, and dry cleaning/laundry services. There's also the convenience of free self parking.

Deluxe Apartment, 1 Bedroom, Kitchen (Twin Apartment)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Apartment, 1 Bedroom, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Apartment, 1 Bedroom, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Royal Palm Villas Cairns ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Palm Villas Cairns

Everyone (15) Couples (14) Family (4)
3 out of 5
Needs maintenance to toilet bowl, bathroom door, blinds, painting. Patio advertised almost non existent. No privacy when on patio or inside when overlooked on both sides.

Posted by on 14 Oct. 2022

Was this review helpful to you?
Comment from Hotel Management

14 Oct. 2022 by manager

as mentioned on checkin the door had fallen off and tracks were on order and is now fixed. toilet bowl is fixed today with a day gap in bookings. new curtains are coming in a few weeks, patio thing noted jsutnoone has ever mentioned that before. painting is on the agenda as well.

1 out of 5
Care factor zero by the operators who run this place and several others remotely. Never saw staff and reception never open. Fan in bathroom covered in muck, several lights blown, no washing up tools, no lift, parking difficult between trees, front gate broken, fire information behind front door impossible to follow, Overpriced for what is provided. I was told off by the operator for expecting to arrive at 5.30pm on a weekday. Should be considered for a new version of Faulty Towers, it would be perfect.

Posted by on 28 Aug. 2022

Was this review helpful to you?
4 out of 5
great hotel, with a beautiful appartment and also a nice balcony. It was not possible to cook, since the hotplate was really dirty and rustet No lift

Posted by on 20 Jul. 2022

Was this review helpful to you?
Comment from Hotel Management

20 Jul. 2022 by Manager

thanks for review, glad you liked it. There is nothing wrong with the hotplate, just old, sure it maybe rusty and dirty looking, its cast iron, all iron rusts with age and stove works fine. we cant replace it every 6 months cause it goes rusty. When the kitchen renovation date comes it will get replaced with a glass top one that wont rust.

2 out of 5
Pretty poor management, only saw a staff member 1 time during my week stay & I had to call to have them come to the reception desk from another venue. Also when I asked to leave luggage on my last day for a few hours until my flight it was made out to be a major inconvenience for him, even going to lengths of him saying “ahh, I have my kids that day…. I’ll try & come by”

Posted by on 30 Jun. 2022

Was this review helpful to you?
Comment from Hotel Management

30 Jun. 2022 by manager

well when you do not specify an arrival time we are not going to wait around all day for you to arrive, don't blame us on that one. as for luggage, i was giving you options, you may have to wait a while if you wanted to leave luggage. running a very small place like this can get quite boring sitting there twiddling your thumbs, i do have a life you know and we are nowhere near busy enough to employ a receptionist to twiddle their thumbs and wave at each guest as they walk past. for all you know i could be cleaning rooms or out the back most times you walk past. as i mention before its a small place and we don't have staff around, not busy enough.

3 out of 5
Room was comfortable and clean The condenser unit on balcony makes it too hot to sit outside Found the administration services to be lacking

Posted by on 28 Mar. 2021

Was this review helpful to you?
4 out of 5
Great location. Well equipped. Wi-fi connection excellent.

Posted by on 28 Jun. 2019

Was this review helpful to you?
5 out of 5
I liked the friendly managers the location and the security

Posted by on 10 Jun. 2019

Was this review helpful to you?
3 out of 5

Posted by on 10 May 2019

Was this review helpful to you?
5 out of 5
Great Stay. Lovely hosts, clean and well maintained rooms, and close to everything. Villas with balconies are nice too. Really enjoyed my stay.

Posted by , from Gold Coast Australia on 27 Sep. 2018

Was this review helpful to you?
4 out of 5

Lovely Stay

Pros: The cosy comforts of home
Cons: Having the TV in the room
Location: Main street location. secure gate and swimming lagoon style pool with an archway.
Greate view and comfort from the balcony. Good orientation from the Manager/Owner upon my arrival. Clean, cosy and affordable accommodation.

Posted by on 3 Sep. 2018

Was this review helpful to you?

About the Royal Palm Villas Cairns

Location 184 McLeod Street, Cairns North, QLD 4870

Property Features

As a guest of Royal Palm Villas Cairns, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. Royal Palm Villas Cairns also features a garden, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3.5-star Cairns apartment is smoke free.

  • 16 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Royal Palm Villas Cairns offers 16 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. This Cairns apartment provides complimentary wireless Internet access. 30-inch flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Sunday: 9 AM - noon
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Sunday: 9 AM - noon
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Host will greet you
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Palm Villas Cairns Apartment
  • Royal Palm Villas Apartment
  • Royal Palm Villas Cairns
  • Royal Palm Villas
  • Royal Palm Cairns Cairns North
  • Royal Palm Villas Cairns Apartment
  • Royal Palm Villas Cairns Cairns North
  • Royal Palm Villas Cairns Apartment Cairns North
url importing http://www.wotif.com/Cairns-Hotels-Royal-Palm-Villas-Cairns.h9625048-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cairns-Hotels-Royal-Palm-Villas-Cairns.h9625048-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Cairns-Hotels-Royal-Palm-Villas-Cairns.h9625048-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.