4.3 out of 5

"I was there for a work conference. The staff were absolutely amazing!! Super friendly!! They were incredibly hard workers & always had a smile on thei ... " More

By a verified traveller on Fri 29 Sep 2017

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Hotel Description

A family-friendly stay in Cairns North awaits you at Holiday Inn Cairns Harbourside. You'll be 2.3 km (1.4 mi) from Centenary Lakes Botanic Gardens and 3.1 km (1.9 mi) from Mount Whitfield Conservation Park. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

LCD TVs with satellite channels are featured in all 173 rooms, and you can enjoy balconies, WiFi, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, Teshi's Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. 3175 square feet (295 square metres) of event facilities include 4 meeting rooms and conference rooms. Other amenities include a spa tub, WiFi in public areas, and a coffee shop/café. Buffet breakfast is available daily between 6 AM and 10 AM. There's also extended parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Cairns hotel, you'll be 13.2 km (8.2 mi) from Skyrail Rainforest Cableway.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$136 per night

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Cairns Harbourside ratings based on 863 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
2 out of 5

Very disappointed

I'm expecting to stay in a nice place as per the photos but came there and the place is dated the shower is broken the water top is hard to close. Over all is very poor maintenance and old

Posted by , from Australia on 1 Oct 2017

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5 out of 5

Perfect!! So comfortable & friendly & clean.

Location: A beautiful walk along the esplanade down to the pools & the night markets.
I was there for a work conference. The staff were absolutely amazing!! Super friendly!! They were incredibly hard workers & always had a smile on their face & nothing was too much of an effort for them. Also, a special mention to the BAR staff- well done for adapting to everyone's personalities for a veterinary conference. You guys totally ROCK!!!! The accommodation was perfect, the room was super quiet, clean & comfortable. The meals were amazing. It is walking distance to everything.

Posted by , from Townsville on 29 Sep 2017

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4 out of 5

Close to the sea, most rooms have nice views

Pros: The decor, the pool & the beds & Tim, who went out of his way to help.
Cons: The restaurant.
I'd booked 2 rooms with sea view, a few weeks in advance & requested by phone, a week before our arrival they be close together. On arrival we were told the rooms were in different buildings. Not happy! The young man at the desk, ( Tim ), was very helpful & polite, fixed us up on the same floor, but one room had no sea view. The beds were extremely comfortable, Teshi's restaurant was disappointing, menu limited, & on ordering, were told that the best entrees were not available, main meals were nothing special but desserts saved the day. Overall, not worth the price we paid. Breakfast was good.

Posted by , from Townsville on 28 Sep 2017

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2 out of 5
toilet door couldn't close toiet water keep running tiles are dirty

Posted by on 26 Sep 2017

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3 out of 5

least efficient front of house staff I've ever see

want to stand around for ages waiting to speak to an inefficient, unhelpful and disinterested person? If so, the reception at this hotel is for you! I would not complain if it was one incident but with this crew I think it is a culture. Everything and everybody else in the hotel was fine. The broom was clean and good value. The ocean front room view was superb and the breakfast was yummy.

Posted by , from Rainbow Flat NSW on 16 Sep 2017

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5 out of 5

Great time and enjoy our stay

Pros: The atmosphere was very comfortable and friendly.
We came to Cairns for a relaxing few days and did exactly that. The staff and room was great.

Posted by , from Maldon Victoria on 15 Sep 2017

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5 out of 5

Pleasing stay

Lovely and fresh looking. Would stay again (my only disappointment was I had to get the toilet cleaned but staff were straight onto it. Breakfast was brilliant.

Posted by on 12 Sep 2017

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5 out of 5

Friendliest people

Great people. Great place to stay. Short walk or catch the courtesy bus to central cairns.

Posted by , from Sydney on 6 Sep 2017

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5 out of 5

Great view and close to town

Pros: Value for money
Location: Close to all city locations
Terriffic, the check in receptionist was one of the best I have encountered

Posted by , from Melbourne on 4 Sep 2017

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5 out of 5

The Best Hotel Experience we have had in Cairns.

Pros: The staff were great. The room was great, had a great bed, slept soundly every night.
Stayed in Cairns several times in the past. This has been the best Hotel experience thus far.

Posted by , from Brisbane on 30 Jun 2017

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About the Holiday Inn Cairns Harbourside

Location 209-217 The Esplanade, Cairns North, QLD 4870

Property Features

Holiday Inn Cairns Harbourside offers its guests an outdoor pool and a jacuzzi. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Event space at this hotel measures 3175 square feet (295 square metres) and includes conference rooms. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Holiday Inn Cairns Harbourside. An area shuttle within 3 km and A shopping centre shuttle are free. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 4-star Cairns North hotel.

  • 173 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • 8 conference rooms
  • 3175 sq ft of conference space
  • 295 sq. m of conference space
  • Built in 1986
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (5.1 km / 3.2 mi)
  • Train station: Cairns Station (2.5 km / 1.5 mi)
  • Property shuttles: Free area shuttle within 3 km and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Cairns Harbourside offers 173 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 108-cm LCD televisions come with premium Satellite channels and pay-per-view films. Refrigerators and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Cairns North's hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Teshi's Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Blue Mango Cafe Wine Bar – This bistro specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 41.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 19 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 19 per day (rates may vary)
  • Rollaway bed fee: AUD 41.0 per night
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.