4.3 out of 5

"Couldn't fault the service. Arrived after a long day traveling and they were so helpful. The hotel and the room was great and the food yummy. What mo ... " More

By a verified traveller on Mon 19 Mar 2018

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Hotel Description

A family-friendly stay in Cairns North awaits you at Holiday Inn Cairns Harbourside. You'll be 2.3 km (1.4 mi) from Centenary Lakes Botanic Gardens and 3.1 km (1.9 mi) from Mount Whitfield Conservation Park. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

LCD TVs with satellite channels are featured in all 173 rooms, and you can enjoy balconies, WiFi, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, Teshi's Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Conference space and meeting rooms are among the business amenities offered. Other amenities include a spa tub, WiFi in public areas, and a coffee shop/café. Buffet breakfast is available daily between 6 AM and 10 AM. There's also extended parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Cairns North hotel, you'll be 13.2 km (8.2 mi) from Skyrail Rainforest Cableway.

Holiday Inn Cairns Harbourside ratings based on 883 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

The staff were the best.

Couldn't fault the service. Arrived after a long day traveling and they were so helpful. The hotel and the room was great and the food yummy. What more could you ask for. Will be back. Thank you

Posted by , from Townsville Queensland on 19 Mar 2018

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5 out of 5

Beautiful hotel with wonderful, friendly staff

Beautiful hotel with wonderful friendly staff. Location is beautiful with the hotel being close to the Cairns CBD.

Posted by on 10 Mar 2018

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4 out of 5

Great few days

Pros: Very central. Easy walk to town.
Cons: Not that we noticed in our short stay.
Location: Great location .
We really enjoyed our stay. Was able to book in early which was great. Got upgraded to a better room. Special thanks to Tim for his very friendly smile and service.

Posted by on 7 Mar 2018

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4 out of 5


Overnighter stay nice clean rooms Not much more say just a nice tidy room good location

Posted by , from mackay on 16 Feb 2018

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5 out of 5

Very welcoming staff at reception

I loved everything, except in the morning the aircon didn't feel that cold.

Posted by , from Cairns on 11 Feb 2018

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4 out of 5

Nice location, very clean.

Very helpful and pleasant. A bit irritating not having any power points near the bed.

Posted by on 4 Feb 2018

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3 out of 5

Good little rooms

Good room and shower was disappointing wet room with water on floor 2 the toilet and no mop to dry water. Room was cleaned every day and breakfast was excellent.

Posted by , from Australia. Cairns on 21 Jan 2018

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3 out of 5

Couldn't sleep

Bed was sagging so that I slept in a hole , was only able to get a couple of hours sleep , Was that tired I didn't take advantage of the full breakfast that was included in the room rate ( which was well above what it was worth) Didn't stay in cairns to do the things I had planned for the day ( shopping ect) I left at 6am and drove home to cardwell to get some sleep Very dissapointing

Posted by , from cardwell Qld on 30 Dec 2017

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5 out of 5

Nice friendly atmosphere. Lovely walks

Pros: Clean fresh atmosphere and friendly staff
Food was lovely. Good choices. Right near the Esplanade so walked to the shops and Lagoon. Great experience

Posted by on 28 Dec 2017

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5 out of 5

Great Service

Many thanks to the team at the front desk who warmly welcomed my arrival and assisted me with taxi bookings for the following morning. Thanks also to the team in the Blue Mango Cafe for a wonderful meal and great service. The bed and pillows were extremely comfortable and the option of firm or soft pillows was greatly appreciated. Great value for money and I will be back.

Posted by on 14 Dec 2017

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About the Holiday Inn Cairns Harbourside

Location 209-217 The Esplanade, Cairns North, QLD 4870

Property Features

Holiday Inn Cairns Harbourside offers its guests an outdoor pool and a spa tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Event space at this hotel measures 3175 square feet (295 square metres) and includes conference rooms. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Holiday Inn Cairns Harbourside. An area shuttle within 3 km and A shopping centre shuttle are free. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 4-star Cairns North hotel.

  • 173 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • 8 conference rooms
  • 3175 sq ft of conference space
  • 295 sq. m of conference space
  • Built in 1986
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)


Free self parking


  • Airport: Cairns, QLD (CNS-Cairns Intl.) (5.1 km / 3.2 mi)
  • Train station: Cairns Station (2.5 km / 1.5 mi)
  • Property shuttles: Free area shuttle within 3 km and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Cairns Harbourside offers 173 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Cairns North's hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Teshi's Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Blue Mango Cafe Wine Bar – This bistro specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Children aged under 16 years old are not allowed in the swimming pool or spa tub without adult supervision. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorised watercraft on site nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 41.0 per night.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 19 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 19 per day (rates may vary)
  • Rollaway bed fee: AUD41.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.