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4.2 out of 5

"Very affordable and clean. Staff were excellent. Close to hospitals and shops " More

By a verified traveller on Mon 15 Jan 2024

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Hotel Description

A family-friendly stay in Cairns awaits you at Cairns Queenslander Hotel & Apartments. Within a 10-minute stroll you'll find Cairns Base Hospital and Cairns Night Markets within a 30-minute walk. Highlights at this hotel include in-room free WiFi, furnished balconies, and LCD TVs.

The restaurant, FINN FINN THAI, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to 2 outdoor swimming pools along with a kids' swimming pool and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7:00 AM and 9:30 AM. There's also free self parking, along with the convenience of car rentals on site.

Places within a 30-minute walk of this 4-star Cairns North hotel include Cairns Central Shopping Centre and Esplanade Lagoon.

Studio Suite (Hibiscus)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$135* Per night/room 19 Apr. - 20 Apr.

Deluxe Apartment, 2 Bedrooms (Frangipani)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Apartment, 2 Bedrooms (Mimosa)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room (Jasmine)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom (Orchid)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cairns Queenslander Hotel & Apartments ratings based on 419 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Queenslander Hotel & Apartments

Everyone (207) Couples (67) Business (2) Students (1) Family (130)
1 out of 5
The resturant at the motel has the worst food ive ever tasted it was ineadible and im 70 so ive had a lot of meals. The room was nasty,dirty,smelly,air conditioner no good

Posted by on 10 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Reception

Thank you

2 out of 5
The blankets were stinky, poor pathetic breakfast very limited. Continental breakfast only comprised of tea/coffee, bread, butter,jam , peanut butter and strawberry yogurt, for a ridiculous price. Requested early check in , receptionist promised to call when room was ready, never called.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

14 Mar. 2024 by Reception

Thank you

5 out of 5
Very affordable and clean. Staff were excellent. Close to hospitals and shops

Posted by on 15 Jan. 2024

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Comment from Hotel Management

14 Mar. 2024 by Reception

Thank you

5 out of 5
The toilet paper holder was is not suited for the toilet roll, Otherwise all is fine Jimmy Mann

Posted by on 9 Jan. 2024

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Comment from Hotel Management

14 Mar. 2024 by Reception

Thank you

5 out of 5
Very clean and convenient location. Yummy restaurant onsite too :)

Posted by on 28 Nov. 2023

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Comment from Hotel Management

5 Dec. 2023 by Reception

Thank you.

4 out of 5
Location was perfect for my purposes, and price was affordable. Overall room presentation was clean and comfortable if showing some age. As with all humid locations, attention to mould in the bathroom could be better, but evrrything else spotless.

Posted by on 15 Oct. 2023

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Comment from Hotel Management

16 Oct. 2023 by Reception

Thank you

5 out of 5
Value for money.

Posted by on 26 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Reception

Thank you

4 out of 5

Posted by on 22 Sep. 2023

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Comment from Hotel Management

25 Sep. 2023 by reception

Thank you

4 out of 5
Shower limited hot water,an pressure

Posted by on 19 Sep. 2023

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Comment from Hotel Management

20 Sep. 2023 by Reception

Thank you.

4 out of 5

Posted by on 16 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by Reception

Thank you.

About the Cairns Queenslander Hotel & Apartments

Location 267 Lake Street, Cairns North, QLD 4870

Property Features

Cairns Queenslander Hotel & Apartments offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the family-friendly Cairns Queenslander Hotel & Apartments. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 112 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1989
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Train station: Cairns Station (2.5 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Cairns Queenslander Hotel & Apartments offers 112 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to furnished balconies. 32-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

  • Private balcony (furnished)
  • LCD television
  • Digital channels
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

FINN FINN THAI - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 23.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 14
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 24 for adults and AUD 24 for children
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 23.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Queenslander Hotel & Apartments
  • Cairns Queenslander Hotel Apartments
  • Cairns Queenslander
  • Cairns Queenslander Hotel & Apartments Hotel
  • Cairns Queenslander Hotel & Apartments Cairns North
  • Cairns Queenslander Hotel & Apartments Hotel Cairns North

You should know

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.