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4.5 out of 5

"The view, facilities, convenience of location and layout of the unit was seriously excellent. The unit could have been cleaner with a little more atte ... " More

By a verified traveller on Sat 16 Apr 2022

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Hotel Description

You'll be connected to a shopping center at Ocean Plaza Resort, and within a short 5-minute stroll of Coolangatta Beach and Greenmount Beach. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Spend the day at the beach and enjoy the 2 outdoor tennis courts, gym, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Coolangatta hotel include Kirra Beach and Twin Towns Services Club.

Ocean Plaza Resort ratings based on 449 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ocean Plaza Resort

Everyone (161) Couples (118) Family (172) Other (1)
1 out of 5

Posted by on 17 Dec. 2023

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5 out of 5
The view, facilities, convenience of location and layout of the unit was seriously excellent. The unit could have been cleaner with a little more attention to detail though. Make sure you take extra toilet paper if you stay more than 2 nights or be prepared to pay for extra.

Posted by on 16 Apr. 2022

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4 out of 5
The view was gorgeous, the staff were friendly and helpful. The unit itself had some pretty old, such as tap ware in bathroom and cleanliness could be better. We cleaned fan before putting it on and grout inI shower and bathroom were pretty disgusting. Felt safe and location was great

Posted by on 7 Mar. 2022

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5 out of 5
Fantastic hotel with a great location to the beach and sitting above a plaza with Woolworths, Timezone and plenty of eateries makes life so easy with kids From very young to late teens. Extremely good staff from reception through to tech support and cleaners Will definitely stay again.

Posted by on 5 Mar. 2022

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4 out of 5
Will definitely be back!

Posted by on 6 Feb. 2022

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5 out of 5
The location was what we liked the most. We had a very bad taxi experience. we waited 45 minutes for a taxi that didn't turn up. The front desk staff were the ones to use the taxi button and then 45 minutes later when we were supposed to be at our appointment the staff came over and told us that the taxi was 20 minutes away.!!!! we were not happy.

Posted by on 2 Oct. 2021

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4 out of 5
Convenient to everything

Posted by on 16 Jul. 2021

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Comment from Hotel Management

29 Jul. 2021 by m

Thanks

5 out of 5
The view is amazing and the atmosphere is friendly and welcoming. Feels very homely. Great kitchen apprecuated all the utensils.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

6 Jul. 2021 by M

Thank your for taking the time to review Ocean Plaza Resort, We are pleased to know you enjoyed your stay.

5 out of 5
Stayed this property since late 1980's, Always excellent.

Posted by on 6 Jun. 2021

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Comment from Hotel Management

28 Jun. 2021 by M

Thank you for your review

4 out of 5
Lovely place to stay however very dated apartment.

Posted by on 9 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by M

Thank you for your review and I am pleased you loved Ocean Plaza Resort

Property Features

There's a restaurant on site. WiFi is free in public spaces. Ocean Plaza Resort offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a fitness center. A library, a terrace, and tour/ticket assistance are also featured at the luxury Ocean Plaza Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Gold Coast hotel is smoke free.

  • 60 guestrooms or units
  • 23 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Ocean Plaza Resort offers 60 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 55-inch Smart televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Smart television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Ocean Plaza Resort has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 4:00 PM
  • Sunday - Sunday: 8:00 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 4:00 PM
  • Sunday - Sunday: 8:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 9:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 60.0 per week.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: AUD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 5 per day
  • Housekeeping fee: AUD 60.00 per stay
  • Crib (infant bed) fee: AUD 60.0 per week
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Plaza Coolangatta
  • Ocean Plaza Resort Coolangatta
  • Ocean Plaza Hotel Coolangatta
  • Ocean Plaza Resort Hotel
  • Ocean Plaza Resort Coolangatta
  • Ocean Plaza Resort Hotel Coolangatta
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.