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4.8 out of 5

"The Staff at the "The Glen" were so accommodating to our needs, including early check in due to our luggage being wet. Nothing was ever a problem. All ... " More

By a verified traveller on Tue 20 Feb 2024

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Hotel Description

A luxury stay in Brisbane awaits you at The Glen Hotel & Suites. You'll be within a 20-minute walk of BTP Conference & Exhibition Centre and 2.9 km (1.8 mi) from Westfield Garden City Shopping Mall. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

The bistro, The Deck Bar and Bistro, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers as well as access to a playground. Other amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6 AM and 10 AM. There's also the convenience of RV/bus/truck parking.

Attractions within a 15-minute drive of this 4.5-star Eight Mile Plains hotel include Roma Street Parkland and Suncorp Stadium.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$218* Per night/room 29 Mar. - 30 Mar.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (Twin)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Glen Hotel & Suites ratings based on 243 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Glen Hotel & Suites

Everyone (137) Couples (34) Business (4) Family (59)
5 out of 5

Posted by on 22 Feb. 2024

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5 out of 5
The Staff at the "The Glen" were so accommodating to our needs, including early check in due to our luggage being wet. Nothing was ever a problem. All staff were friendly and polite. Facilities were great, everything was so clean. Beds were comfortable and shower pressure fantastic. Parking was a breeze and I love the fact there is a bottlo and pub out the front. Would definitely stay again.

Posted by on 20 Feb. 2024

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5 out of 5
The property from all facets was amazing 12 out of 10

Posted by on 7 Dec. 2023

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5 out of 5
We had a work event at The Glen and decided to stay the night. The room was spacious, bed was comfy and the black out curtains made it really easy to sleep. We’d definitely stay here again!

Posted by on 25 Nov. 2023

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5 out of 5
We stayed as we were going to Sitromet for a concert and it was very handy

Posted by on 23 Nov. 2023

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4 out of 5

Posted by on 19 Nov. 2023

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5 out of 5

Posted by on 24 Aug. 2023

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5 out of 5
It was clean and staff was friendly

Posted by on 2 Aug. 2023

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4 out of 5

Posted by on 26 Jul. 2023

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5 out of 5
location

Posted by on 17 Jun. 2023

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Property Features

The Glen Hotel & Suites offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Glen Hotel & Suites. Free self parking is available. This 4.5-star Brisbane hotel is smoke free.

  • 43 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2014
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Brisbane Fruitgrove Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

The Glen Hotel & Suites offers 43 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. 40-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

The Glen Hotel & Suites has 2 restaurants serving breakfast, lunch, and dinner.

The Deck Bar and Bistro - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.

Alphonsus Pizza - This family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Charles Baker Donuts - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 1:00 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 1:00 AM
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15–35 for adults, and AUD 5–25 for children
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Hotel Eight Mile Plains
  • Glen Eight Mile Plains
  • The Glen Hotel & Suites Hotel
  • The Glen Hotel & Suites Eight Mile Plains
  • The Glen Hotel & Suites Hotel Eight Mile Plains

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.