4.7 out of 5

"Such a pretty hotel with heaps of cool technology - from lighting and curtains controlled by a LED panel next to the bed, to room service via Whatsapp ... " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at W Brisbane. Within just a 15-minute stroll, you'll find Queen Street Mall and Gallery of Modern Art. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool.

You can enjoy LED TVs with satellite channels, and all 312 soundproofed rooms feature free WiFi, separate bathtubs and showers and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Additionally, free bottled water, safes and hairdryers are available.

A day of pampering at AWAY can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and steam room. The restaurant, Three Blue Ducks, serves local cuisine. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 24-hour health club and pool loungers. 11840 square feet (1100 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Other amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 5-star Brisbane Central Business District hotel include Roma Street Parkland and Southbank Parklands.

Wonderful Room, 1 King Bed, Partial River View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$231* Per night/room 8 Sep. - 9 Sep.

Suite, 1 Bedroom, River View (Marvellous Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fantastic Suite, 1 Bedroom, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spectacular Room, Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spectacular Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Wonderful Room, 2 Double, Partial River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

W Brisbane ratings based on 97 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for W Brisbane

Everyone (77) Couples (10) Family (8)
5 out of 5

Posted by on 18 Jul. 2019

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1 out of 5
Did not get the room we booked. Never again will we use wotif or stay at W.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Hal

Thank you for taking the time to leave a review although we are so sorry to read that your experience was only at a 1-star level. It would be great to speak to you personally to discuss your feedback a little further, if this is possible please reach out to us at w.brisbane@whotels.com and we will arrange a time to give you a call. Thanks again and we really hope there will be an opportunity to speak to you soon.

5 out of 5

Posted by on 30 Jun. 2019

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5 out of 5
Great room great staff great location. Will definitely recommend to there

Posted by on 28 Jun. 2019

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5 out of 5

Posted by on 17 Jun. 2019

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4 out of 5
The view from the room was lovely. The decor is ecclectic and quite funky.

Posted by on 15 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Hal

Thank you for taking the time to leave a review, we’re really glad to hear that you loved our unique décor and the incredible views from your room! We hope to welcome you back on your next Brissy stay. Warm regards, Hal (General Manager)

5 out of 5

Posted by on 14 Jun. 2019

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5 out of 5
Wonderful new building with great restaurants and a amazing view of the river and Southbank

Posted by on 12 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Hal

It’s brilliant to hear that you enjoyed the stellar views overlooking South Bank and the Brissy River! Thanks for the fab review and we hope to welcome you back again soon. Warm regards, Hal (General Manager)

5 out of 5
The decor of whole hotel and electronic awesomeness in the rooms.

Posted by on 9 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Hal

Thanks for the 5-star review of W Brisbane, we’re so pleased to read that you loved your time with us! We hope to welcome you back on your next Brissy stay. Warm regards, Hal (General Manager)

5 out of 5

Posted by on 7 Jun. 2019

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Property Features

W Brisbane offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 11840 square feet (1100 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury W Brisbane. For a fee, parking is available. This 5-star Brisbane hotel is smoke free.

  • 312 guestrooms or units
  • 33 levels
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 2018
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (18.9 km / 11.7 mi)
  • Train station: Brisbane Milton Station (1.9 km / 1.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W Brisbane offers 312 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Three Blue Ducks – This restaurant specialises in local cuisine.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Spa Services

  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

This property collects a credit card or cash deposit at check-in. The credit card authorization is equal to the room rate plus an additional 40% per night for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. For pre-paid bookings, the authorization is AUD 100 per night. Guests who pay in cash are charged a deposit equal to the room and tax, plus AUD 300 for incidentals at check-in. Unused amounts are refunded at checkout. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: AUD 50 per pet, per night
  • Maximum 1 per room (weight limit: 40 lb)

Policies

Guests travelling with pets are charged a AUD 150 cleaning fee per stay, in addition to the daily pet fee. For more details, please contact the property using the number provided on the booking confirmation email.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds.

  • Debit cards not accepted
  • Union Pay
  • No rollaway/extra beds available
  • 24-hour check-in
  • 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 42 for adults and AUD 20 for children (approximately)
  • Valet parking fee: AUD 58 per day (in/out privileges)
  • Pet fee: AUD 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel W Brisbane

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.