4.5 out of 5

"The hotel was clean, modern and situated close enough to Southbank to walk. Beds were comfortable. The hotel manager was lovely giving our son a toy a ... " More

By a verified traveller on Fri 05 Jan 2018

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Hotel Description

At Swiss-Belhotel Brisbane you'll be within just a 15-minute stroll of popular places like Brisbane Convention and Exhibition Centre and The Gabba. Highlights at this hotel include an indoor swimming pool and in-room free WiFi.

Flat-screen TVs with cable channels are featured in all 134 rooms, and you can enjoy safes, hairdryers, and phones. Dining in is an option with room service, and minibars provide refreshments. Irons/ironing boards, desks, and free toiletries are also available.

The cafe, Café 63, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. Added amenities include free WiFi in public areas, a fitness centre, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking.

You'll be 2.1 km (1.3 mi) from Queen Street Mall and 3.2 km (2 mi) from Roma Street Parkland with a stay at this 4.5-star South Brisbane hotel.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$160 per night

Superior Room - River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss-SuperSuite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Swiss-Belhotel Brisbane ratings based on 166 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

No river view

Paid for a river view room and got a view of the back of a river view hotel. Couldn’t see The river at all, had I know this was a possibility I would have stayed elsewhere as we booked this so we could see the fireworks. The room hadn’t been vacuumed either there was dress tags and some sort of pill on the floor near the bed from the previous tenants of he room. Really wasn’t happy about paying an extra $100 for a view I didn’t have and a room that wasn’t clean.

Posted by , from brisbane on 5 Jan 2018

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5 out of 5

Great

The hotel was clean, modern and situated close enough to Southbank to walk. Beds were comfortable. The hotel manager was lovely giving our son a toy as he walked past the front reception. We would definitely go back.

Posted by , from Queensland on 5 Jan 2018

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Comment from Hotel Management

8 Jan 2018 by Swiss-Belhotel Brisbane

Thank you for your wonderful review Jessica! The beds and location are a definite benefit of the hotel. We hope your son enjoys his time with Bernie. See you next time!

3 out of 5

Items from previous guest found in room

Pros: Location
Cons: Room cleanliness
Location: Close to Mater
I returned 2 bags of cosmetics and a used towel from a previous guest to reception only to be told - sometimes things are missed. I did ask if the room had been cleaned, and was assured it had, but obviously there was a slip in checking It concerned me that it had not been finished.

Posted by , from Norfolk Island on 4 Jan 2018

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Comment from Hotel Management

8 Jan 2018 by Swiss-Belhotel Brisbane

Dear Arlie, Thank you for your review. We are glad to hear that you enjoyed our location. We are sorry to hear that you were concerned about the cleanliness of the room and how this was addressed. We are currently investigating how this occurred as this is not the standard the hotel upholds. Thank you for your understanding and we hope to see you again!

5 out of 5

Great position

We had a short but nice stay overnight for a cricket game at the gabba, perfect distance

Posted by on 2 Jan 2018

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Comment from Hotel Management

3 Jan 2018 by Swiss-Belhotel Brisbane

Thank you for your wonderful review! We are a fantastic location to enjoy the cricket. We hope to see you again soon !

5 out of 5

Lovely hotel close to Southbank Brisbane

Have stayed here on several occasions. Always feel welcomed. Rooms comfortable. Love that we can talk to Southbank, cafes, ferries, trains, theatres, galleries. Cafe 63 incorporated into hotel is open from 5.30am until 9pm. Great menu. Priced well.

Posted by , from Nowra, NSW, Australia on 27 Dec 2017

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Comment from Hotel Management

3 Jan 2018 by Swiss-Belhotel Brisbane

Thank you for your wonderful review Marylyn. We are pleased to hear you love all the things we love about our hotel including location and price. We look forward to welcoming you in the new year!

4 out of 5
It was a very nice comfortable stay, staff were excellent and very helpful

Posted by on 14 Nov 2017

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Comment from Hotel Management

16 Nov 2017 by Amy

Thank you so much for the great review! We hope to welcome you again in the future

3 out of 5

Looks can we deceiving

For a beautifully decorated motel I doubt I would stay there again for the following reasons... The beds are made entirely out of flat sheets so they would barely stay on the bed, I found I was constantly making it just to be comfortable. Another thing is staff just walk into your room! Fast asleep or getting changed, I was walked in on twice! The mini fridge is so tiny! It does not accommodate guests who want to bring their own refreshments. The key card system is also a joke. You have to swipe the card pretty much for everything. It's so frustrating and in no way necessary.

Posted by , from Yeppoon Qld on 14 Nov 2017

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Comment from Hotel Management

20 Nov 2017 by Swiss-Belhotel Brisbane

Dear Leah, Thank you for your review. Management has taken your concerns onboard and want to apologise sincerely for the interruptions to your stay. This is not a hotel policy to just walk in to rooms and we are looking in to this and advising further training. The swipe card system is for all guest safety. We hope you will consider staying with us again.

3 out of 5

Newly built but average hotel

The pictures and room descriptions make you think it’ll be a lot better than it is. The view of the river is a small view blocked by other buildings in front. If you get a river view room on a low level it’s not even worth paying for. $27 a night for the car park. Wouldn’t bother recommending- you’re paying a pricey amount for the fact that the hotel is newly built but not for any good facilities, views or decor.

Posted by , from Sydney AU on 13 Nov 2017

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Comment from Hotel Management

20 Nov 2017 by Swiss-Belhotel Brisbane

Dear Lucy, Thank you for your review. We appreciate your feedback and unfortunately we cannot remove the building in front of us. Our best rooms for river views are Deluxe Suites on the corner of the hotel, looking through the buildings.

2 out of 5

Overpriced....

There is better value elsewhere. A room with a view is of the back of another building. The staff and service however is fantastic.

Posted by , from Newcastle NSW on 3 Nov 2017

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Comment from Hotel Management

7 Nov 2017 by Amy

Hi Tom, We are sorry that you did not find the value to your expectations, but are glad you found our staff and service fantastic. Hopefully we can welcome you again in the future.

5 out of 5

Nice hotel close to lady Cilento hospital

Good stay Room was clean Parking is expensive though

Posted by on 2 Nov 2017

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Comment from Hotel Management

5 Nov 2017 by Amy

Thank you so much for staying with us, and we hope to welcome you again.

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Swiss-Belhotel Brisbane offers its guests an indoor pool and a fitness centre. The business-friendly Swiss-Belhotel Brisbane also features multilingual staff, on-site laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star South Brisbane hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 7 levels
  • Built in 2016
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (20.5 km / 12.8 mi)
  • Train station: Brisbane Roma Street Station (3.5 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Swiss-Belhotel Brisbane offers 134 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with premium Cable channels. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.

Café 63 – This cafe specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD27 for adults and AUD27 for children (approximately)
  • Self-parking fee: AUD27 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.