4.0 out of 5

"Overall great stay except the house keeping. We stayed for 3 nights and our room was never cleaned. We had to call reception to get our bins empty and ... " More

By a verified traveller on Sun 15 Apr 2018

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Hotel Description

At Riverside Hotel Southbank you'll be within a 20-minute stroll of popular places like Brisbane Convention and Exhibition Centre and Queen Street Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 110 individually decorated rooms feature free WiFi, balconies or patios, and flat-screen TVs. Fridges and room service make in-room dining convenient. Coffee/tea makers, hairdryers, and irons/ironing boards are also available.

The restaurant, Montague's Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Business travelers can take advantage of conference space and meeting rooms. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of car rentals on site.

Within a 30-minute walk of this 3.5-star South Bank hotel, attractions include Suncorp Stadium and Roma Street Parkland.

Riverside Hotel Southbank ratings based on 995 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5
Overall great stay except the house keeping. We stayed for 3 nights and our room was never cleaned. We had to call reception to get our bins empty and fresh towels. When they finally arrived after 4pm the didn't come in they handed everything to us and we had to had the bins to them.

Posted by on 15 Apr 2018

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4 out of 5
Nice hotel, close to all amenities including city and Southbank. Easy access and nice and quiet

Posted by on 15 Apr 2018

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1 out of 5
Very old. Loud lots of noise. Staff not helpfull. Ww had to evacuate there were fire trucks but no info why.

Posted by on 14 Apr 2018

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4 out of 5
We enjoyed our stay its so convenient to everything our room was a little tired looking and could do with a complete refurbishing But over all i have no complaints and will be staying again

Posted by , from gold Coast on 9 Apr 2018

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4 out of 5
Staff were amazingly helpful and polite. They allowed us to check in early and leave our car in the carpark after checking out, while we spent a few more hours in Brisbane. Restaurant was reasonably priced and good food.

Posted by on 9 Apr 2018

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3 out of 5

very small room

Pros: the staff were friendly. great positon
Cons: clean mould around water proofing of bath, a bit of an all round freshen up
Location: great location, walking distance to lots of stuff
the room was very small, no shelving to place clothes and even though the rooms were air-conditioned the hallways and lift were very hot staff were very friendly and helpful but found that they didn't know too much about the area. the bath was a half size and the was mould around the sealing of the bath that didn't look that good.

Posted by on 9 Apr 2018

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3 out of 5

Good location but rooms need work.

Pros: Location, parking
Cons: Test all facilities in each room to ensure they are working before opening up for hire.
My wife and I stayed here for 3 nights. The staff were nice and the hotel location is excellent. Our room had a few issues, firstly the TV only had two working channels. I reported it and the aerial cable was replaced which resolved the issue. The second issue was the bedside lamps were not plugged in and I had to move the bed to plug them in. The front door also had to be pulled close as the closer device was worn. The bed wasn't comfortable and the pillows were the cheapest you can buy. Finally, We stayed during the Esater break and management decided to give the housekeeping and restaurant staff this time off so there was no breakfast service or housekeeping. I assume they did not have enough customers to cover the holiday pay rates of these staff.

Posted by on 3 Apr 2018

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3 out of 5

OK hotel close to Southbank Museum GOMA Library

Stayed 2 nights over Easter weekend, being a public holiday,minimum staff. Comfortable, close to eats drinks entertainment. Front counter nice & friendly. Overall,don’t expect grand views. On the upside, comfortable,affordable & close to everything. Would stay there anytime. Thanks

Posted by , from Gold Coast on 3 Apr 2018

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4 out of 5

Great for Suncorp Stadium

Pros: Location
Cons: A refurbishment.
Location: Great location
A convenient hotel for attendance at Suncorp, however, the rooms decor/condition is a little tired.

Posted by , from Kingaroy on 18 Mar 2018

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5 out of 5

Close to everything

Pros: Everything
Cons: The breakfast coffee
Location: fairly central to everything. Walking distance to city, Southbank, museum, cinema, markets and loads of cafes
lovely break in the city of Brisbane. Great hotel, lovely staff. Walking distance to everything

Posted by , from Melbourne on 17 Mar 2018

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About the Riverside Hotel Southbank

Location 20 Montague Road, South Brisbane, QLD 4101

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 25 ??? until 27 December:

  • Dining venue

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2260 square feet (210 square metres) and includes conference rooms. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Riverside Hotel Southbank. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star South Bank hotel.

  • 110 guestrooms or units
  • 6 levels
  • 2 buildings
  • 3 conference rooms
  • 2260 sq ft of conference space
  • 210 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Brisbane, QLD (BNE) (19 km / 11.8 mi)
  • Train station: Brisbane Roma Street Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Riverside Hotel Southbank offers 110 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.

Montague's Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6 AM until 10 PM
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Please note that guests requiring a rollaway bed must contact the property in advance to make arrangements. Contact information is provided on the confirmation e-mail received after booking via this Web site.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 30 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Parking height restrictions apply
  • Union Pay

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access
  • In-room coffee
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD18 for adults and AUD18 for children (approximately)
  • Crib (infant bed) fee: AUD30 per night
  • Rollaway bed fee: AUD30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • The total price shown includes a resort fee.