4.4 out of 5

"Handy, well positioned property. In town for a course on Ann Street. Had everyting we needed. " More

By a verified traveller on Mon 23 Jul 2018

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Oaks Lexicon Apartment Hotel. Within just a 10-minute stroll, you'll find popular attractions like King George Square and Brisbane City Hall. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

This smoke-free apartment offers a fitness centre, barbecues, and dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage. There's also the convenience of self parking.

Within a 15-minute walk of this 4.5-star Brisbane Central Business District property, attractions include Queen Street Mall and Eagle Street Pier.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$129 per night

Apartment, 1 Bedroom (No housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Upgrade Special - Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Kitchen

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Lexicon Apartment Hotel ratings based on 409 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Lexicon Apartment Hotel

Everyone (265) Couples (91) Business (4) Family (50) Other (1)
4 out of 5
Pillows and bed were awesome. Reception staff were very friendly.

Posted by on 14 Jan 2019

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4 out of 5
It was in walking distance of everything! Views were great! The only things I didn’t like was there was a smashed glass in the back of the cupboard and the cutlery still had food on it. Beds were super comfy and I would definitely stay here again!

Posted by on 6 Jan 2019

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Comment from Hotel Management

11 Jan 2019 by Management

Dear Guest, Thank you for your review and its great to see you had such a great stay. I'm really glad to see you enjoyed the beds as we put a lot of effort into getting some of the best in the business. I do apologise regarding the broken glass and you will be happy to know this has been addressed with the housekeeping team and a new procedure has been implemented to make sure your next stay is truly perfect. we look forward to seeing you again. Kind regards Oaks Lexicon

2 out of 5

Posted by on 2 Jan 2019

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Comment from Hotel Management

3 Jan 2019 by Oaks Lexicon

Dear guest, Thank you for your review. Please accept our apologies for not exceeding your expectations during your stay. We hope top have the opportunity to greet you again and make your next stay memorable. Kind regards

5 out of 5
Great place to stay close to everything very clean

Posted by on 27 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Oaks Lexicon

Dear Guest, Thank you for your kind feed back. i'll be sharing your review with our team. Kind regards

5 out of 5
Great place to stay. Plenty of room and good amenities.

Posted by on 26 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Oaks Lexicon

Dear Guest, It's great to see that you had everything you needed during your stay and I do agree our rooms are very spacious. Thank you for your review and we hope to see you back soon. Kind regards

4 out of 5
Great value. Convenient location. Would recommend to others.

Posted by on 22 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Oaks Lexicon

Dear Guest, Thank you for your review. It's great to see that we did not disappoint you. We look forward to having you again. Kind regards

5 out of 5
Great location, very good amenities and helpful staff.

Posted by , from Melbourne on 25 Nov 2018

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Comment from Hotel Management

30 Nov 2018 by Oaks Lexicon

Dear Michelle, Thanks for your time in reviewing us. I'm so happy our team took such great care of you and that you found our central location to be just what you needed. we hope to have your back again soon at the Lexicon. Kind regards

4 out of 5
Everything was great the staff show enthusiasm to me on arrival and where very helpful, great location and I will be staying there again.

Posted by , from Melbourne on 18 Oct 2018

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Comment from Hotel Management

4 Nov 2018 by Reception

Dear Bobby, We are pleased to hear we met all your needs during your stay. Thank you for your kind comments regarding our front desk staff, I will be sure to pass them on. We hope to see you again soon.

4 out of 5
Very comfortable stay. Very helpful staff. Good location for river, supermarket and trains.

Posted by on 16 Sep 2018

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Comment from Hotel Management

7 Oct 2018 by Sam

Thank you for taking the time to review your recent stay at Oaks Lexicon. I am pleased you enjoyed your stay with us and that our fully self-contained apartments are in a good location in the Brisbane CBD. We hope to see you again soon.

3 out of 5

Disgraceful front desk service

After a booking in glitch that was very easy to rectify, we were disgusted at the rude manner of Alex at the front desk. She was unhelpful, dismissive and rude. Never again will my husband or I stay at this hotel again while she is employed in that role. Alex needs some serious customer service training in order to make guests feel welcome. Wotif staff were wonderful and solved the issue within minutes over the phone.

Posted by , from Brisbane, Australia on 27 Jul 2018

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About the Oaks Lexicon Apartment Hotel

Location 347 Ann Street, Brisbane, QLD 4000

Property Features

Oaks Lexicon Apartment Hotel offers its guests an outdoor pool and a fitness centre. Tour or ticket assistance, a BBQ, and laundry facilities are also featured at the luxury Oaks Lexicon Apartment Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane apartment is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 19 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (16.7 km / 10.4 mi)
  • Train station: Brisbane Central Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Lexicon Apartment Hotel offers 50 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Kitchenware
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6 AM until 10 PM

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 6 AM - 10 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Lexicon Apartment Hotel Brisbane
  • Oaks Lexicon Apartment Hotel
  • Oaks Lexicon Brisbane
  • Oaks Lexicon
  • Oaks Lexicon Apartment Brisbane
  • Hotel Oaks Lexicon Apartment