4.4 out of 5

"Staff are pleasant and informative. book in and book out are efficient and comfortable. " More

By a verified traveller on Tue 17 Apr 2018

Enter dates to see availability

Hotel Description

A luxury stay in Brisbane awaits you at Oaks Charlotte Towers. Within a short 5-minute stroll, you'll find St. Stephens Cathedral and Brisbane Riverside Markets. Highlights at this property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Flat-screen TVs with cable channels are featured in all 258 apartments, and you can enjoy washers/dryers, balconies, and WiFi. In-room dining is easy with kitchens that come equipped with fridges, microwaves, and stovetops. DVD players, hairdryers, and irons/ironing boards are also available.

The restaurant, Pane Vino Italian, is open for lunch and dinner. Enjoy the fitness centre and sauna. Added amenities include WiFi in public areas, a terrace, and barbecue grills. There's also the convenience of self parking.

Places within a short walk of this 4.5-star Brisbane Central Business District property include Queen Street Mall and MacArthur Museum Brisbane.

Oaks Charlotte Towers ratings based on 994 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great floor plan in unit, location of the complex

Staff are pleasant and informative. book in and book out are efficient and comfortable.

Posted by , from Stanthorpe on 17 Apr 2018

Was this review helpful to you?
5 out of 5

Convenient and spacious

Ideal position in central city area and accessible to all visitor requirements

Posted by , from Stanthorpe on 15 Apr 2018

Was this review helpful to you?
4 out of 5

close to centre of town

Pros: The layout of the apartment, the facilities and the position of the establishment!
Cons: Definitely a parking bay when checking in, or some sort of signage to say where to park when checking in! Not everyone flies in and relies on taxis
Location: Lots of eateries, hotels and a short walk to Queen Street Mall. Also a short walk to Southbank and Suncorp Stadium.
It was easy to find, but there was no waiting bay to park in, while checking in, which made it very difficult, especially when cars were coming in to the complex and hurling abuse at us and making rude gestures at us. Not a very good first impression!! When checking in at 2.45pm, our room was not ready. We were told that it would be another 10 minutes!! That is ok, but when you have travelled interstate and have been up since 4am that morning, and all you want to do is relax, not good!! Strike two!! When we finally got to our room(which housekeeping where still in), it was a lovely surprise!! You could tell that the units were well maintained, they were clean and smelt divine!! Very spacious two bedroom apartment with all facilities covered well!! Over all we enjoyed our stay very much and overlooked the 1/2 hour of our stay, as the positives of the establishment certainly out weighed the negatives!! The staff were amazing, could not have asked for better, very clean and the kids even enjoyed having a swim in the pool!! We will definitely stay again!!

Posted by , from NSW on 30 Mar 2018

Was this review helpful to you?
5 out of 5

Awesome place to stay!

I had a wonderful stay at Oaks Charlotte Towers. Staff were friendly & helpful. I was upgraded too! The view from my room was amazing. The indoor & outdoor pools were great! And the gym! All so clean & tidy. Overall a fantastic place to stay. I'm very happy.

Posted by on 30 Mar 2018

Was this review helpful to you?
5 out of 5
Very neat and tidy one bedroom with a kitchen. Its centrally located with an easy walk to Queens St mall, Eagle St, etc. We have to go back to Brisbane for business twice in the next 5 weeks already booked our next stay here!!

Posted by , from Bargara Qld on 30 Mar 2018

Was this review helpful to you?
5 out of 5

Nice hotel, close to Queen Street Mall

Pros: Location, price, facilities
Location: Close to Queen Street Mall and all public transport, as well as Southbank. Overall a very central location to stay.
Great location, room facilities made a three night stay very comfortable (Kitchen, washing machine, dryer). Staff were friendly and accommodating. Will definitely be recommending this to friends and staying here again

Posted by , from Bouldercombe, Queensland on 25 Mar 2018

Was this review helpful to you?
5 out of 5
Pros: well equiped, friendly staff
Cons: label the car park levels for ease
Location: wasy walk into the mall, but out of the rush and bustle, perfect, would go back easily
good stay, perfect for the weekend, 1 bedroom apartment was equiped well and

Posted by on 18 Mar 2018

Was this review helpful to you?
4 out of 5
Great place to stay... It could do with a room service option.

Posted by , from Gold Coast on 22 Feb 2018

Was this review helpful to you?
4 out of 5

Central location

Great room and perfect location to access all Brisbane city has to offer, only downside was only 1 lift was working

Posted by on 15 Feb 2018

Was this review helpful to you?
5 out of 5

Clean, comfortable rooms

Pros: Close proximity to CBD. Comfy bed
Very handy to CBD. Very comfy bed. Staff were very attentive and followed up to make sure everything was okay with our room and our stay.

Posted by on 11 Feb 2018

Was this review helpful to you?

About the Oaks Charlotte Towers

Location 128 Charlotte St, Brisbane, QLD 4000

Property Features

Oaks Charlotte Towers offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. WiFi is available in public spaces for a fee. A terrace, a BBQ, and dry cleaning/laundry services are also featured at the luxury Oaks Charlotte Towers. For a fee, parking is available.

  • 1 building
  • 258 guestrooms or units
  • 44 levels
  • 1 conference room
  • Dry cleaning
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)


Self parking (surcharge)


  • Airport: Brisbane, QLD (BNE) (20.1 km / 12.5 mi)
  • Train station: Brisbane Central Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Charlotte Towers offers 258 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a shower and a hairdryer. Brisbane's apartment provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Stove
  • Shower
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Pane Vino Italian – This restaurant serves lunch and dinner.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 44.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note this property charges a fixed percentage fee on credit and debit card transactions. For details, please contact the hotel using the number provided in the booking confirmation.

  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.0 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Self-parking fee: AUD30.00 per day
  • Crib (infant bed) fee: AUD20.0 per night
  • Rollaway bed fee: AUD44.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Charlotte Towers Apartment Brisbane
  • Oaks Charlotte Towers Apartment
  • Oaks Charlotte Towers Brisbane
  • Oaks Charlotte Towers
  • Oaks Charlotte Towers Hotel Brisbane