4.4 out of 5

"we were on level 10 and the floor area around the lift foyer was not vacuumed in the 5 days we were there with tissues and other litter just accumulat ... " More

By a verified traveller on Mon 18 Jun 2018

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Hotel Description

A luxury stay in Brisbane awaits you at Oaks Charlotte Towers. Within a short 5-minute stroll, you'll find St. Stephens Cathedral and Brisbane Riverside Markets. Highlights at this property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Flat-screen TVs with cable channels are featured in all 258 apartments, and you can enjoy washers/dryers, free WiFi, and balconies. In-room dining is easy with kitchens that come equipped with fridges, microwaves, and stovetops. DVD players, hairdryers, and irons/ironing boards are also available.

The restaurant, Pane Vino Italian, is open for lunch and dinner. Enjoy the fitness centre and sauna. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Places within a short walk of this 4.5-star Brisbane Central Business District property include Queen Street Mall and MacArthur Museum Brisbane.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$129 per night

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom (B&B)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Executive Room, 1 Bedroom (B&B)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Apartment, 2 Bedrooms (B&B)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Charlotte Towers ratings based on 994 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
Pros: proximity to most areas of the city
we were on level 10 and the floor area around the lift foyer was not vacuumed in the 5 days we were there with tissues and other litter just accumulating by the day

Posted by on 18 Jun 2018

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5 out of 5

Spacious room, good location, convenient.

Great location. Spacious room. Great for a short business trip.

Posted by on 14 Jun 2018

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1 out of 5

never again

Pros: nothing
i booked a room to meet our son who was in brisbane from canberra on bussiness . when i received confirmation from wotif ,which was about 10 minutes later , i realised that i had forgot to select the proper date for the room we required . i rang the oaks straight away to advise them . they told me that the room i selected was not available for the date i wanted . i asked them to book me a upgrade which was about twice the price , and that i was willing to pay the difference providing they give me a credit on the money i had already paid . no sir we will not !!!!!! this is the worst attitude i ever came acroos from any body . oaks : i am telling every one about my experience with your company .

Posted by on 12 Jun 2018

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3 out of 5

Spacious and well appointed, and great position

Lots of room, pleasantly appointed and comfortable. Maintenance needs to be improved, though, with several things needing t to be repaired during my stay, that I had not broken. In the CBD so close to many areas of interest, surrounded by good restaurants and shopping. Reception staff were very pleasant and always helpful

Posted by , from Vic. on 27 May 2018

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4 out of 5

Fantastic bed and linen. Excellent value.

Central located clean spacious highly recommend staying here

Posted by , from Canberra on 23 May 2018

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3 out of 5
Pros: close to a number of restaurants and easy to get to riverfront,
Hotel staff friendly and helpful and room spacious. During our stay one elevator was out of service causing a long delay (up to 20 minutes) to access room or lobby but just a timing of our stay issue. TV remote was not working

Posted by on 18 May 2018

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5 out of 5

close to everything and comfortable

Pros: location and comfort
loved staying here as was very comfortable and staff where friendly and had nice amenities. Location also very good but only negative from our stay was only one high level lift working , so caused long wait to get up and down, however, we where compensated a with late check out

Posted by on 17 May 2018

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4 out of 5
Excellent location, great facilities. We also liked that we were given the option to get coffee vouchers for the restaurants downstairs instead of having our room cleaned. Good idea!

Posted by on 26 Apr 2018

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5 out of 5
Excellent location to explore Brisbane, helpful staff and comfortable, clean, wee equipped room. Highly recommended as a good value option when staying in Brisbane for work or pleasure.

Posted by on 23 Apr 2018

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5 out of 5

Short mini- moon

Pros: Centre o town
Cons: Nothing
Location: Centre of brisbane
Everything we wanted, great bed, clean apartment, in centre of town, great

Posted by on 20 Apr 2018

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About the Oaks Charlotte Towers

Location 128 Charlotte St, Brisbane, QLD 4000

Property Features

Oaks Charlotte Towers offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. A terrace, a BBQ, and on-site laundry facilities are also featured at the luxury Oaks Charlotte Towers. For a fee, parking is available.

  • 1 building
  • 258 guestrooms or units
  • 44 levels
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (19.7 km / 12.2 mi)
  • Train station: Brisbane Central Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Charlotte Towers offers 258 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Stove
  • Shower
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Pane Vino Italian – This restaurant serves lunch and dinner.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 44.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note this property charges a fixed percentage fee on credit and debit card transactions. For details, please contact the hotel using the number provided in the booking confirmation.

  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD30.00 per day
  • Crib (infant bed) fee: AUD20.0 per night
  • Rollaway bed fee: AUD44.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Charlotte Towers Apartment Brisbane
  • Oaks Charlotte Towers Apartment
  • Oaks Charlotte Towers Brisbane
  • Oaks Charlotte Towers
  • Oaks Charlotte Towers Hotel Brisbane