4.3 out of 5

"Overall a good hotel but was disappointed with the quality of the pillows and lack off within the room. Seems a like a small thing I know but a good n ... " More

By a verified traveller on Mon 29 Jan 2018

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Oaks 212 Margaret. You'll be within steps of Brisbane Botanic Gardens and within a short 5-minute stroll of Brisbane Hebrew Congregation. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy TVs with cable channels, and all 75 apartments feature balconies, WiFi, and DVD players. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Hairdryers and irons/ironing boards are also available.

This smoke-free property offers a fitness centre, barbecue grills, and dry cleaning/laundry services. Added amenities include WiFi in public areas, luggage storage, and a front desk safe. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Brisbane Central Business District property include Naldham House and Brisbane Riverside Markets.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$109 per night

Apartment, 2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom River View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Apartment 1 Bedroom, Holiday Special (No room cleaning)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom (No Housekeeping Service)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks 212 Margaret ratings based on 832 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

The case off the missing pillows

Overall a good hotel but was disappointed with the quality of the pillows and lack off within the room. Seems a like a small thing I know but a good nights sleep while staying in a hotel is the best part.

Posted by on 29 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Oaks 212 Margaret

Thank you for your recent review of Oaks 212 Margaret. We are pleased to hear that you found our property to be overall good. In relation to the pillows, we have previously identified this as an issue and as such, we have placed an order for king pillows for all of our apartments in order to enhance comfort for our guests. We look forward to welcoming you back in the near future. Kind Regards, Oaks 212 Margaret

4 out of 5

Lovely hotel, good views

Was a great experience, great view of Brisbane river, caught the Australia Day fire works, was great.

Posted by on 28 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Oaks 212 Margaret

Thank you for your recent review of Oaks 212 Margaret. We are pleased to hear that you had a great experience here at out property. We look forward to welcoming you back in the near future. Kind Regards, Oaks 212 Margaret

5 out of 5

Outstanding Views

Pros: Outstanding views from large balconies over Botanic Gardens, Kangaroo Pt Cliffs and river. Very handy to Mall & Shopping.
Cons: If anything, the sofas are a bit hard and uncomfortable. But that is being picky.
Location: Excellent location for either accessing the Mall & Shopping or Southbank which is just a stroll over a walkway bridge via lovely park/gardens.
One of the best places we have stayed in the CBD. Handy location with short 3 minute walk to Mall and shopping. Very clean, tidy and comfortable rooms. Accommodating staff who satisfied our requests for high floor and very pleasant. Outstanding views from large balconies over Botanic Gardens, Kangaroo Pt Cliffs and river. Could not have been more happier with the total package. Extremely good value and will definitely go back. Recommend, you bet!

Posted by , from Brisbane on 27 Jan 2018

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Comment from Hotel Management

15 Feb 2018 by Front Office

Thank you for your recent review of Oaks 212 on Margaret. We are pleased you found our central location easily accessible to the Queen Street Mall and Southbank. We are always happy to accommodate guests requests when possible and our Staff will be delighted to hear your feedback. We look forward to welcoming you back at Oaks 212 on Margaret.

4 out of 5

Great value and spacious

Great location. Huge rooms with everything you need. Huge balcony and comfy bed. Only issue was no where to park when checking in. Have to park on the side of a driveway.

Posted by , from newcastle on 26 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Oaks 212 Margaret

Thank you for your recent review of Oaks 212 Margaret. We are pleased to hear that you enjoyed our location in Brisbane City and how spacious the apartment was. In relation to parking upon check in, we do have a loading zone out the front and you can park to the left of the drive way, which is the first left past our front steps of our property. We hope to welcome you back in the near future. Kind Regards, Oaks 212 Margaret

3 out of 5

Overbooked

I booked this for my son’s anniversary and only on arrival at night to find out the hotel was overbooked and he was sent to another associated hotel a few blocks down. It was disappointing.

Posted by , from brisbane on 23 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Oaks 212 Margaret

Thank you for your recent review of Oaks 212 Margaret. I would like to apologise for the inconvenience you experienced. We were running a special low rate which performed much better than expected causing our hotel to become over booked. I am however, pleased that we were able to honour this low rate for you at our other hotel in Brisbane City. We hope to welcome you back in the near future. Kind Regards, Oaks 212 Margaret

3 out of 5

Dated but central location

Pros: Location
Cons: Room could have used a refurbishment.
Location: Could walk to everything and public transport was close by.
Easy to find. Parking was available. Central to everything in Brisbane. Room was comfortable but a bit dated. Carpet needed replacement and we were a bit disappointed in the toiletries provided - just soap, shampoo and conditioner. Ok for one night.

Posted by , from QLD on 22 Jan 2018

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Comment from Hotel Management

23 Jan 2018 by Hotel Manager

Thank you for your recent review of Oaks 212 Margaret. We are pleased that you found our accommodation central to everything in Brisbane. We are commencing a refurbishment early this year. We hope to accommodate you again in the near future. Kind Regards, Oaks 212 Margaret

1 out of 5

watch out for double booking

Pros: Location
Cons: Free parking and WiFi, the rooms could use updating and painting. Art work resting on headboard of bed.
Location: Everything is close, lots of activities, lovely area.
Was called on the morning of my stay to be told of a double booking, then transferred to another hotel that we considered older and inferior. Then had a party fire up on the balcony next door and forced to contact front desk to have them turn down the loud music. Additional cost for parking and WiFi. The only positive was the location, will not be booking with Oaks again.

Posted by , from Brisbane on 22 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Oaks 212 Margaret

Thank you for your recent review of Oaks 212 Margaret. I would like to apologise for the inconvenience you experienced. We were running a special low rate which performed much better than expected causing our hotel to become over booked. I am however, pleased that we were able to honour this low rate for you at our other hotel in Brisbane City. In relation to the noise, we have a very strict party policy in place. Guests who are creating noise or disturbance that is affecting the peaceful enjoyment of other guests or occupants in the building are provided with a first and final warning. Should misbehaviour continue, immediate eviction will take place. We have also recently overview our car parking charges and we offer a competitive rate for CBD parking. Kind Regards, Oaks 212 Margaret

4 out of 5

Great value for money

Pros: Value for money - If you are looking for a place to sleep and do not need breakfast and all those other major trimmings, then this works very well
Cons: Nothing really - I arrived a noon and had a room ready by 1 pm even though check in was normally at 2 pm.
Location: Central in the heart of the CBD
This was great value for money. Big apartment on a high floor, clean and bright with great views. The staff at the front desk went above and beyond, including printing some pages for me and checking that I had woken up with the wake up calls

Posted by , from Sydney on 20 Jan 2018

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Comment from Hotel Management

21 Jan 2018 by Oaks 212 Margaret

Thank you for your recent review of Oaks 212 Margaret. We are very pleased to hear that you had a great stay with us and found our accommodation to be a great value for money. Here at Oaks we strive to provide the best customer service and your feedback will be pasted onto the staff. We look forward to welcoming you back in the near future. Kind Regards, Oaks 212 Margaret

4 out of 5

Good location, great staff who go the extra mile

Pros: location, spacious room and the staff
This was excellent value for money. The location is close to the botanic gardens and Eagle Street Wharf and you can walk everywhere in the CBD, plus I was able to walk easily to Southbank and the cultural and food precincts over there The hotel staff were outstanding - Mitchell - you are fantastic at customer service!

Posted by , from Melbourne on 20 Jan 2018

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Comment from Hotel Management

20 Jan 2018 by Oaks 212 Margaret

Thank you for your review of Oaks 212 Margaret. We are pleased to hear that you found our accommodation to be an excellent value for money and found our location to be central. We are also very happy to hear that you experienced excellent service from our front office staff and found Mitchell to have fantastic customer service. All the staff will be pleased to hear this feedback. Thank you again for your review and we look forward to welcoming you back in the future. Kind Regards, Oaks 212 Margaret

4 out of 5

Non helpful reception

The lady we checked in with wasn’t pleasant at all. We walked in without a welcome, she served us as if she was chasing for the time and when asked about parking next door, as their own parking was full, she interrupted before I could finish and answered quickly she has no idea. Overall, I recommend the rooms but the staff needs better training.

Posted by , from Gold Coast on 15 Jan 2018

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Comment from Hotel Management

20 Jan 2018 by Oaks 212 Margaret

Thank you for your recent review of Oaks 212 Margaret. We are disappointed to hear your experience on check in with the particular staff member. This has been addressed with the staff member. Despite this, we are pleased that you would recommend our rooms. Thank you again for your feedback and we hope to welcome you back soon. Kind Regards, Oaks 212 Margaret

Property Features

Oaks 212 Margaret offers its guests an outdoor pool and a fitness centre. WiFi is available in public spaces for a fee. The luxury Oaks 212 Margaret also features a BBQ, dry cleaning/laundry services, and a safe deposit box at the front desk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane apartment is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 30 levels
  • Built in 2005
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (20.8 km / 13 mi)
  • Train station: Brisbane Central Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks 212 Margaret offers 75 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. Accommodation at this 4.5-star apartment has kitchens with full-sized refrigerators/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and a hairdryer. In-room wireless Internet access is available for a surcharge. Televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6 AM until 10 PM
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 44.0 per day.
  • Cribs (infant beds) are available for AUD 20.00 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Onsite car parking (surcharge) is limited and subject to availability on arrival at the hotel. Additional parking options are available nearby. For more details, please contact the property using the number provided on the booking confirmation email.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Self-parking fee: AUD30.00 per night
  • Crib (infant bed) fee: AUD20.00 per night
  • Rollaway bed fee: AUD44.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks 212 Margaret Apartment Brisbane
  • Oaks 212 Margaret Apartment
  • Oaks 212 Margaret Brisbane
  • Oaks 212 Margaret
  • Oaks 212 Margaret Hotel Brisbane

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.