4.5 out of 5

"The room was comfortable, the hotel very modern and fit for purpose. Always surprised when a hotel not in the city will charge extra for parking as it ... " More

By a verified traveller on Mon 24 Apr 2017

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Hotel Description

A luxury stay in Brisbane Airport awaits you at Novotel Brisbane Airport. You'll be 10.7 km (6.6 mi) from Queen Street Mall and 11.2 km (7 mi) from Roma Street Parkland. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

All 157 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like free toiletries. In-room massages, safes, and hairdryers are also available.

The restaurant, Catalina Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness centre and sauna. Business travelers can take advantage of a conference centre, a meeting room, and a business centre. Added amenities include WiFi in public areas, a 24-hour front desk, and a computer station. Buffet breakfast is available daily between 5:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute drive of this 4.5-star Brisbane Airport hotel include Suncorp Stadium and Brisbane Convention and Exhibition Centre.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$199 per night

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Brisbane Airport ratings based on 929 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

A good choice close to the airport.

Pros: Clean and fresh, also coffee bar in foyer.
Cons: Hot food on breakfast buffet was disappointing. It was only luke warm and an option for things to be cooked to order would be preferable to this.
Location: Although close to the airport the road layout and signage getting to and back to the airport was extremely confusing.
The room was comfortable, the hotel very modern and fit for purpose. Always surprised when a hotel not in the city will charge extra for parking as it should be included in the tariff and not an extra. Internet service in the room was slow & disappointing.

Posted by , from Hobart Tasmania on 24 Apr 2017

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4 out of 5

Close hotel to Exhibition Centre.

Pros: Proximity to Exhibition Centre.
Cons: repaint and refresh of facilities as looking tired and well used,
Booked a one bedroom suite and was upgraded to 2 bedroom suite. Rooms looking a little tired, but clean and tidy each day by staff.

Posted by on 22 Apr 2017

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4 out of 5

Magic pool and friendly staff

Magic pool but thought it would be heated mmmmm Awesome concierge and reception staff And being abke to oder choice of pillow is welcomed

Posted by , from Newcastle on 21 Apr 2017

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5 out of 5

Great location for airport and cruise terminal.

Pros: Location was handy as it was just a stop over before picking up a cruise at the cruise terminal.
Cons: Nothing
Location: Not applicable to my stay.
Due to late flight arrived five hours late at 2:00 AM. No problem at all. Late checkout was most welcome.

Posted by , from Melbourne on 17 Apr 2017

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4 out of 5
We sent an important fax as we were going overseas only to find before boarding the next day it was not sent. Some staff had an attitude and bed required replacing

Posted by , from Gold Coast on 9 Apr 2017

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5 out of 5

easy access

Pros: Easy of booking and access
Cons: N/A
Location: Wife loved the shopping nearby
room was clean and roomy, staff were friendly and informative

Posted by , from Perth WA on 2 Apr 2017

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4 out of 5

Handy to the airport

Good for overnighting before a very early international flight departure (6:30am) the next day. Gave me a wake up call (4am) and booked taxi (4:30am) as promised so very reliable service.

Posted by , from Malanda, QLD on 2 Apr 2017

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5 out of 5

Close to shops

Pros: Clean, big room. Great bedding arrangement for teenage children.
Close to Cafes for breakfast and supermarket for extra items.

Posted by on 31 Mar 2017

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5 out of 5

Convenient to airport. Large family rooms.

Our stay was brief, but very comfortable. The upgrade to a large family room was appreciated. I would definitely stay there again.

Posted by , from Darwin on 30 Mar 2017

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5 out of 5

Excellent Hotel close to the airport

Reception staff very friendly and helpful. Room was excellent in every way. Restaurant staff were exceptional and food was delicious.

Posted by , from Hobart, Tasmania on 14 Mar 2017

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Property Features

Novotel Brisbane Airport offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business centre and a meeting room. The luxury Novotel Brisbane Airport also features dry cleaning/laundry services, 24-hour room service, and express check-in. A round-trip airport shuttle during limited hours is available for a fee. Parking is available for a fee. This 4.5-star Brisbane Airport hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • 120 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Hotel
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (6.7 km / 4.2 mi)
  • Train station: Brisbane Toombul Station (3.3 km / 2 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Novotel Brisbane Airport offers 157 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay films. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hairdryers. Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10 AM.

Catalina Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness centre.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance for details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29 per person (approximately)
  • Fee for wireless Internet in public areas: AUD 11 (for 60 minutes, rates may vary)
  • Airport shuttle fee: AUD 5 per person (one-way)
  • Self parking fee: AUD 20.00 per night
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 60 per stay
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Novotel Brisbane Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.