4.5 out of 5

"We always stay in room 401 as it affords my husband easy access to the shower. But this time the room just didn't feel right. The lamp has been remove ... " More

By a verified traveller on Sun 25 Feb 2018

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Hotel Description

A luxury stay in Brisbane Airport awaits you at Novotel Brisbane Airport. You'll be 10.7 km (6.6 mi) from Queen Street Mall and 11.2 km (7 mi) from Roma Street Parkland. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

All 157 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like free toiletries. In-room massages, safes, and hairdryers are also available.

The restaurant, Catalina Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness centre and sauna. 1292 square feet (120 square metres) of event facilities include conference centres, and other business amenities include a business centre. Added amenities include WiFi in public areas, a 24-hour front desk, and a computer station. Each morning buffet breakfast is served between 5:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute drive of this 4.5-star Brisbane Airport hotel include Suncorp Stadium and Brisbane Convention and Exhibition Centre.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$181 per night

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Brisbane Airport ratings based on 998 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Last minute!

Was a last minute stay due to a flight cancellation. Room smelt like a mouldy bathroom but cleared once we turned the aircon on. Nice although shuttle to the airport should be free, its literally a 2 minute drive.

Posted by on 13 Feb 2018

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4 out of 5

Location to airport is excellent.

Pros: Staff were helpful and friendly.
Cons: Mattress
Location: Location next to airport was good.
Everything was good except the mattress........not the best.

Posted by on 3 Feb 2018

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5 out of 5

Impressed!

The place was gorgeous & clean. The staff were all incredibly friendly & helpful. Will come back for sure. Thank you for providing us with great service.

Posted by , from Bargara QLD on 31 Jan 2018

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4 out of 5

A bit overpriced

For what the room was, I found it to be a bit overpriced. Furnishings were a bit cheap. Bathroom and room was cleaned very well though. The restaurant served a perfectly cooked and very well presented meal. Roof top pool was amazing. Also the little Asian woman who was running the buffet breakfast was quite rude to me.

Posted by on 29 Jan 2018

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5 out of 5
Excellent hotel in an excellent location as a traveller

Posted by on 26 Jan 2018

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4 out of 5

Not as close to the hotel as I’d thought but nice.

Pros: Rooms and amenities
Cons: Wi fi
Location: Near a large DFO shopping centre which I didn’t get to. Has a pool which I also didn’t get to.
2.3 k from the arrivals lounge so we had to get a taxi - I believe there is a shuttle or pick up service if you get there earlier than we did. But they were lovely when we got there. Breakfast was good, wifi not so great for the free one. Rooms clean and spacious.

Posted by , from melbourne, AUS on 25 Jan 2018

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4 out of 5

Convienient location

Found reception staff very friendly and helpful. Was worried that we would hear aeroplanes at night but it was probably the quietest hotel a I've ever stayed in. Only downside was the meals from room service were not very good.

Posted by , from South Australia on 23 Jan 2018

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4 out of 5

Great hotel close to both terminals.

Pros: Closeness to airport and has cheap shuttle to and from both terminals.
Location: Close to airport. Shops and tavern in walking distance
Great hotel to stay at. Close to air port and Skygate shopping complex and DFO. If you don’t want to eat at the hotel, the tavern in Skygate has reasonably priced food.

Posted by , from Mossman FNQ on 22 Jan 2018

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5 out of 5

Lovely hotel convenient to BNE airport

We stayed one night priir ro an early flight. A lovely hotel with friendly staff and great facilities. Highly recommend a swim in the rooftop pool!

Posted by on 20 Jan 2018

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4 out of 5

Nice hotel close to DFO

Very happy with hotel staff were pleasant Walking distance to DFO an transport

Posted by , from melbourne on 15 Jan 2018

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Property Features

Novotel Brisbane Airport offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include A business centre and a meeting room. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference centres. The luxury Novotel Brisbane Airport also features dry cleaning/laundry services, 24-hour room service, and an Express check-in service. A round-trip airport shuttle (available during limited hours) is available for a fee. Parking is available for a fee. This 4.5-star Brisbane Airport hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (6.7 km / 4.2 mi)
  • Train station: Brisbane Banyo Station (6.3 km / 3.9 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Novotel Brisbane Airport offers 157 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10 AM.

Catalina Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance for details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD29.50 per person (approximately)
  • Fee for wireless Internet in public areas: AUD 11 (for 60 minutes, rates may vary)
  • Airport shuttle fee: AUD6 per person (one-way)
  • Self-parking fee: AUD25 per night
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD60 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Novotel Brisbane Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.