4.4 out of 5

"Excellent hotel! Will definitely be returning. Would highly recommend. " More

By a verified traveller on Fri 13 Oct 2017

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Hotel Description

Mercure Brisbane King George Square places you steps from Brisbane City Hall and within a short 5-minute stroll of Queen Street Mall. Highlights at this hotel include a restaurant and in-room LCD TVs.

All 194 rooms feature WiFi, wired Internet, and cable TV. Minibars provide refreshments, and 24-hour room service makes dining in an option. Additionally, coffee/tea makers, safes, and hairdryers are available.

Bistro Allure is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Business travelers can take advantage of conference space, a meeting room, and a business centre. Additionally, you'll find a fitness centre, WiFi in public areas, and a coffee shop/café. Full breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4-star Brisbane Central Business District hotel include Gallery of Modern Art and Wheel of Brisbane.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$128 per night

Business Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Brisbane King George Square ratings based on 1,401 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Excellent hotel! Will definitely be returning. Would highly recommend.

Posted by on 13 Oct 2017

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5 out of 5

Visiting friends

Pros: The staff have always been friendly and efficient and if a room is available they will check you in before the official "Check In" time.
Cons: Nothing
Location: Close to shopping and entertainment and transport
This must be the fourth time I have used this Hotel. It is close to the train station and bus station as well as being in the Centre of the City. Rooms are very comfortable and clean.

Posted by , from Australia on 12 Oct 2017

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2 out of 5
Wet Carpet in room smelt like mould. They moved us and then power in bathroom didn’t work. Very disappointed

Posted by on 8 Oct 2017

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4 out of 5
The motel was clean and central to everything we needed.

Posted by on 8 Oct 2017

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Comment from Hotel Management

11 Oct 2017 by Alex B

Hi there, Thank you for your review. I'm glad to hear that you had a great stay and found everything you needed here in the city. We hope to see you back again soon! Kind regards, Alex B - Guest Relations & Services Manager

4 out of 5

Great Location

Pros: Location
Cons: Room size
Location: Right in the heart of the city and within easy reach of public transport.
Overall a great place to stay, rooms could be bigger.

Posted by , from Port Moresby on 5 Oct 2017

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Comment from Hotel Management

11 Oct 2017 by Alex B

Hi Ashley, Thank you for your review. I'm pleased to hear that you had a comfortable experience in the heart of the city. On your next stay, feel free to request one of our corner rooms, as they are a little bit more spacious! We hope to see you back again soon. Kind regards, Alex B - Guest Relations & Services Manager

3 out of 5

booked hotel due to position in cbd

Pros: clean
pool under construction roof top bar closed basically a building site no heads up at time of booking took an age to check out and in only 3 customers waiting took over 15 minutes $45 to self ark the car

Posted by , from melbourne on 4 Oct 2017

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Comment from Hotel Management

11 Oct 2017 by Alex B

Hi craig, Thank you for your review. I'm really sorry to hear that you were disappointed with your stay and that you were not informed of our valet car parking service; please allow me to express my sincerest apologies. Rest assured, we are taking your feedback very seriously to ensure the issues raised are addressed immediately. We also expect to have our pool renovations completed very soon, so please watch this space. I do hope you give us the opportunity to better serve you in the future. Kind regards, Alex B - Guest Relations & Services Manager

5 out of 5

JUST A PITY ABOUT THE POOL RENOVATIONS

Pros: THE ROOMS WERE A GREAT DESIGN & SIZE
JUST A PITY ABOUT THE POOL RENOVATIONS BUT WE WERE HAPPY TO BE DRIVEN TO & FROM THE POOL BY THE CONCIERGE

Posted by , from BRISBANE NORTH on 2 Oct 2017

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Comment from Hotel Management

11 Oct 2017 by Alex B

Hi PHIL, Thank you for your review. I'm glad to hear that you had a great stay and enjoyed your room, however I also understand your disappointment regarding our pool renovations. Please rest assured, we're working very hard to ensure this project is completed by summertime! We hope to see you back again soon. Kind regards, Alex B - Guest Relations & Services Manager

4 out of 5

View

Disappointed we were allocated one of the few rooms which had scaffolding and netting over window. For a country girls get together and having planned for 6 months just not that fantastic. Surely the hotel wasn't booked out. Was a room change possible.

Posted by , from Tamworth on 30 Sep 2017

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Comment from Hotel Management

1 Oct 2017 by Alex B

Hi Kerrie, Thank you for your review. I am really sorry to hear that during your girls' getaway, your room overlooked scaffolding; please allow me to express my sincerest apologies. If you do return in the future, please do not hesitate to request a room with a nice view. It would be our pleasure to organise this for you. Kind regards, Alex B - Guest Relations & Services Manager

5 out of 5

Centre of town

Really nice place to stay, with very courteous and professional staff.

Posted by on 29 Sep 2017

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Comment from Hotel Management

1 Oct 2017 by Alex B

Hi there, Thank you for your review. It's really comforting to know that our staff were very courteous and professional throughout your stay. I do hope you give us the opportunity to welcome you back to the hotel in the future. Kind regards, Alex B - Guest Relations & Services Manager

4 out of 5

Good hotel, convenient to everything

As always, value for money, location, right in the city, perfect for short stays.

Posted by , from Cairns on 28 Sep 2017

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Comment from Hotel Management

1 Oct 2017 by Alex B

Hi Jane, Thank you for your review. We're so glad that we were perfect for your short city escape! We hope to see you back again soon. Kind regards, Alex B - Guest Relations & Services Manager

About the Mercure Brisbane King George Square

Location King George Square, Brisbane, QLD 4000

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include A business centre and a meeting room. WiFi and wired Internet are available in public spaces for a fee. A fitness centre, tour or ticket assistance, and gift shops/news stands are also featured at the business-friendly Mercure Brisbane King George Square. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Brisbane hotel.

  • 1 building
  • 194 guestrooms or units
  • 16 levels
  • Built in 1971
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (18.9 km / 11.8 mi)
  • Train station: Brisbane Roma Street Station (1.3 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mercure Brisbane King George Square offers 194 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with Cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Brisbane's hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Mercure Brisbane King George Square has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 29 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per night (rates may vary)
  • Fee for wired Internet in public areas: AUD 10.00 per night (rates may vary)
  • Self parking fee: AUD 45.00 per day (in/out privileges)
  • Valet parking fee: AUD 45.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 50 per night
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Brisbane King George Square Hotel
  • Mercure King George Square Hotel
  • Mercure Brisbane King George Square
  • Mercure King George Square

You should know

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.