4.4 out of 5

"Comfortable apartment close to everything. Would definitely recommend to friends and family. " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

You'll be connected to a shopping centre at M & A Apartments, and within just a 10-minute stroll of popular attractions like Emporium and Tivoli. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with a DVD player, and each apartment features free WiFi, an iPod dock and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A coffee/tea maker, Netflix and a ceiling fan are also available. Weekly housekeeping is available.

This smoke-free apartment offers free WiFi in public areas, a terrace and a garden. Other amenities include laundry facilities, barbecues and tour/ticket assistance. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4-star Fortitude Valley property include Queen Street Mall and Brisbane Botanic Gardens.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$181 per night

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Skyline)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

M & A Apartments ratings based on 65 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for M & A Apartments

Everyone (53) Couples (6) Family (5)
4 out of 5
Room was excellent and location was perfect. Only issue we had was reception not being opened which resulting in our carpark issue not being able to be resolved which resulted in us having to pay another $50 elsewhere for a car park.

Posted by on 1 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Coby

Hi there! Thanks so much for taking the time to leave us a review :) I am really happy to know you enjoyed the apartment and the location - I live here myself and I believe it's the best location in Brisbane to be situated! In regards to the parking issue, I assume that you arrived outside of office hours - if parking was not requested prior to arrival, it makes it a bit hard to organise this, but when I am informed by the after hours team that someone forgot to organise parking, I do my best to sort it out for them - I wish I had of known that you needed parking! When you say" issue", do you mean that you did pay the $25 one-off parking fee to use the parking but then there was a problem with our car-park, which is managed through Secure? If this is the case, I email Secure's customer complaint team with details of any of our guests' issues resulting in having to pay for parking, to get this refunded as soon as possible. On every occasion they have been able to refund this. You can still get in touch with me as soon as possible and if you have a receipt or even a screenshot of the transaction on your phone etc, I will request a refund for you. As this review was left anonymously, I'm unable to look into your file to see what happened with the parking, and unable to contact you, so I do hope you read this reply. Thank you once again for taking the time to leave us a review, we really appreciate it! Kind regards, Coby Hotel manager

5 out of 5
The apartment was perfect, position fantastic and lots of close by eateries and shops. The James St Markets was unbelievable. Will definitely be back. I would recommend the apartments to my friends.

Posted by on 26 May 2019

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Comment from Hotel Management

30 May 2019 by Coby

Thank you so much for taking the time to leave us a review, it doesn't go unnoticed and each kind review brings a smile to our faces! We hope to have you stay with us again :) Kind regards, Coby

5 out of 5
Amazing view, short walk to James street and the valley. Spacious apartment and the fact that it had Netflix was great.

Posted by on 8 May 2019

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Comment from Hotel Management

30 May 2019 by Coby

Thank you so much for your lovely review - we appreciate you taking the time to share your experience with others. Always welcome back :) Kind regards, Coby

4 out of 5

Posted by on 21 Feb. 2019

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5 out of 5
so very neat and clean, beds were great ! great location.. close to everything in the valley!

Posted by on 10 Dec. 2018

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Comment from Hotel Management

13 Dec. 2018 by Coby

Thanks so much for your review :) So glad you liked to apartment and your bed - how good is a comfy bed! Hope you can stay with us again :)

5 out of 5
Clean, convenient and well appointed- excellent for short term stay

Posted by on 20 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Coby

Thank you for leaving us a review :) So glad that you had an enjoyable time here - we hope to have you come back and stay again!

5 out of 5

Spacious apartment with great amenities.

Comfortable apartment close to everything. Would definitely recommend to friends and family.

Posted by on 26 Aug. 2018

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Comment from Hotel Management

29 Aug. 2018 by Coby

Thank you so much for your lovely review of M&A! So happy to hear the apartment was spacious, comfortable and that you appreciated the amenities. Thanks for recommending us to your friends and family! Kind regards,

4 out of 5
The apartment I stayed in was spacious, comfortable, and had extras that made my stay enjoyable. The only downside I can think of was that I was given stained bedsheets.

Posted by on 13 Jul. 2018

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Comment from Hotel Management

17 Jul. 2018 by Coby

Thank you so much for taking the time to leave us a review and constructive criticism - we are glad you had an overall enjoyable stay. We have passed on this information to our housekeeping team in regards to the stains as that is in no way acceptable and we wish we were notified earlier so as to rectify the problem immediately. We do apologize again and hope to welcome you back in the future.

5 out of 5

Well located

The apartments are well located to the James street area of fortitude valley, good restaurants,great shopping,15 minute walk to city centre but all transport options close by. $38 Uber from airport about 10 minutes drive and railway 7 minute easy walk through the valley.

Posted by , from Cairns, Qld on 13 Jul. 2018

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Comment from Hotel Management

13 Jul. 2018 by Coby

Thanks so much for taking the time to leave a review, it is most appreciated! We are glad you enjoyed your time here as well as being in close proximity to the places you needed. We do hope to welcome you back in the future :)

3 out of 5
It wasn’t perfect but it wasn’t bad either. There was gum stuck on the bathroom cabnet from a previous visitor and the fire alarm in the room had no battery and was sitting on the lounge room coffee table. The receptionist was lovely and fixed everything and offered me another room but at the end of the day she shouldn’t have had to do any of that. Other members of the m and a team have dropped the ball.

Posted by on 16 Jun. 2018

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Comment from Hotel Management

20 Jun. 2018 by Coby

Thank you for your review - and once again we are so sorry you experienced these troubles. We completely agree that this shouldn't have happened in the first place and have put measures in place to make sure this does not happen again. We do hope to have you stay here again and give you a very different experience. Thank you for taking the time to leave constructive feedback for us so as we can improve what we would have otherwise not been aware of.

Property Features

As a guest of M & A Apartments, you'll find an outdoor pool, a terrace, and tour or ticket assistance. Public spaces have free WiFi. M & A Apartments also features a BBQ, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Fortitude Valley apartment is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 21 levels
  • Built in 2013
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (15.8 km / 9.8 mi)
  • Train station: Brisbane Fortitude Valley Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

M & A Apartments offers 45 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. This accommodation offers separate living rooms. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. This Fortitude Valley apartment provides complimentary wireless Internet access. Televisions come with DVD players and Netflix. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Living room
  • iPod dock
  • Television
  • Netflix
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9 AM-5 PM
  • Saturday-Saturday: 9 AM-noon

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Saturday: 9 AM - noon

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pets

  • Pets: AUD 175 per pet, per stay, plus a deposit of AUD 300 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 33 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Guests must contact this hotel in advance to reserve onsite parking. Please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 25 per stay
  • Pet deposit: AUD 300 per stay
  • Pet fee: AUD 175 per pet, per stay
  • Crib (infant bed) fee: AUD 10 per stay
  • Rollaway bed fee: AUD 30.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • M Apartments Apartment Fortitude Valley
  • M Apartments Fortitude Valley

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.