4.4 out of 5


By a verified traveller on Sat 13 Jan 2018

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Hotel Description

A luxury stay in the heart of Spring Hill awaits you at Hotel Urban Brisbane. You'll find Brisbane Private Hospital a few steps away and Roma Street Parkland within a 10-minute stroll. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

Cable TV, coffee/tea makers, and free newspapers are featured in all 179 rooms. Minibars provide refreshments, and room service is also available. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. In-room massages, safes, and hairdryers are also available.

The restaurant, Gazebo Bar and Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor swimming pool and 24-hour fitness centre. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning cooked-to-order breakfast is available. There's also the convenience of self parking.

Places within a 15-minute walk of this 4.5-star Brisbane Central Business District hotel include St. Andrew's War Memorial Hospital and Queen Street Mall.

Room, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$109 per night

One Bedroom Urban Sweet

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Urban Brisbane ratings based on 997 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5



Posted by , from QLD on 13 Jan 2018

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4 out of 5

Quick city break for country folk

2 nights close to the shopping hub and transport. A swim at southbank only a 15 minute walk away. Buffet breakfast great. We had a lovely mini break. This is our 5th time at the urban and we will be sure to return .

Posted by on 10 Jan 2018

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4 out of 5

A nice hotel on top of a steep hill

We found the stay very pleasing. We did have issues with our swipe key to our room and had to have them replaced each day. The staff were very friendly and the meals we had in the bistro were amazing! The curtains could do with a fix up in the rooms. The hotel is situated on a very steep hill if you were to walk to the city. The car park was not the best. It was very hard to park the car due to all the bollards.

Posted by , from Melbourne on 10 Jan 2018

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4 out of 5

nice hotel close to cbd

Pros: Good bar area with street dining and lounges to chill
Cons: as we stayed for 4 nights and needed to do laundry. some small clothes airers would be handy as the dryers wil shrink some clothes
Location: A short walk through the park and you are in the cbd
Location was handy as it was quiet and only a short walk to cbd Parking was a lot cheaper than cbd and the car park wasn't as bad as they say and I have a 4wd . You should try parking in high rise resorts on gold coast I spent a lot of time downstairs as it was a pleasant area to chill out

Posted by on 10 Jan 2018

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4 out of 5

Convenient hotel providing great value

Pros: Location, price, presentation of public areas, quiet
Cons: Wifi coverage, presentation of stairwell to car park.
Location: Walking distance to CBD and Southbank and all of its activities
Urban Brisbane is a nice refurb of a 50 year old hotel in a nice location opposite Roma Street Parklands. Spent six days there in the first week of January. Rates were exceptionally cheap at this time of year - less than a backpackers on a per head basis! Hotel was unable to provide us with connecting rooms, but came up with an alternative solution that was more than adequate. Lobby and restaurant was elegant and modern. Staff were instantly responsive to requests. Rooms are nicely appointed but wifi is patchy. One advantage of an older hotel is that windows can open, or in our case, glass doors opened on to a balcony. Pool requires close supervision of children as it is very deep. Car park, however, really is the worst in Australia as hotel management freely admit, so beware!

Posted by , from Northern NSW on 9 Jan 2018

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5 out of 5

It was everything I needed for my stay in Brisbane

Pros: Easy access to the city centre
Cons: Did not feel any improvements necessary
Location: Hand to Queens St mall and railway station
Room were very clean and comfortable Restraunt offered good food at reasonable prices

Posted by , from Townsville NQ on 6 Jan 2018

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5 out of 5

Nice hotel close to the shops

We really enjoyed our stay it was really close to the shops and its what we wanted, my 2 teenagers really enjoyed the pool, the only thing was the wifi wasn't that great to use, other than that everything was great.

Posted by , from Brisbane on 3 Jan 2018

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3 out of 5

Wi-Fi didn't work in the room, 5 days.

Pros: Near to Roma Street.
Cons: WiFi. Availability of WiFi. Speed of WiFi, if available.
Given the password and found the WiFi SSID in the room. Couldn't log in, telling wrong password. Told the staff twice in first 2 days. Still no WiFi when I leave the hotel after 4 nights. Used it in the lobby, slow download.

Posted by on 21 Dec 2017

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4 out of 5

Convenient location, nice views

Pros: Room Comfort, All room facilities functioned well
Cons: Bring back the "Room Compendium" from yesteryear. My room had i think 6-7 items of printed cardboard located all over the room. Annoying
Location: The leafy end of Wickham Terrace with views to the mountains. The free Spring Hill bus loop (operates mon-fri) is a great bonus.
The good points - comfy beds, great rates, good housekeeping, pool is located on eastern shady side which was great for a hot summer afternoon. Decor is sharp and eye catching - its all a bit Hipster which is not my scene but hey thats the market these days. A couple of minus points - my room was showing signs of wear with a very obvious torn curtain and bedside lampshades that were on their last legs. I acknowledge that i paid a very low last minute rate so did not expect the best room in the house. The minibar and room service dining rates were on the high side more like one would expect in The Hilton in Queen Street Mall.

Posted by , from Veteran, Queensland on 18 Dec 2017

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4 out of 5

Has all the things you need

Third time at Urban this year. Has all the things I need and cheaper than hotels down town.

Posted by , from cairns on 17 Dec 2017

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Property Features

Hotel Urban Brisbane offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1475 square feet (137 square metres) and includes meeting rooms. Tour or ticket assistance, a BBQ, and a picnic area are also featured at the luxury Hotel Urban Brisbane. For a fee, parking is available. This 4.5-star Spring Hill hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 10 levels
  • 5 conference rooms
  • 1475 sq ft of conference space
  • 137 sq. m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Long-term parking (surcharge) , Self parking (surcharge)


  • Airport: Brisbane, QLD (BNE) (18.3 km / 11.4 mi)
  • Train station: Brisbane Central Station (1.5 km / 0.9 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hotel Urban Brisbane offers 179 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium Cable channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and designer toiletries. Spring Hill's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Gazebo Bar and Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD20 for adults and AUD10 for children (approximately)
  • Self-parking fee: AUD15 per night
  • Extended parking fee: AUD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.