- Liked: Cleanliness
- Disliked: Staff & service, property conditions & facilities, room comfort
Shower was too hot to stand under – I could not control the temperature as the shower dial was broken. Lock on the door was broken. Had to bang it shut repeatedly to ensure it was secure. Safe was broken. On one occasion, my door was left unlocked by a member of staff for the whole day. Poor security – I cannot describe how because it would put current visitors at risk. Unnecessary furniture in an already small room. Many of these issues were reported at reception, but nothing was done to rectify the situation. I've stayed at quite a few hotels in Brighton over the years. This was the lowest standard I've come across.