We booked a Superior Double room but were given a different room without being told. We didn't realise until later as we had been in a rush to head straight out - but then thought it would be fine & we didn't want to make a fuss. But when we actually went to bed we realised the double bed in the room was actually a roll out camping bed & not a proper bed. The other option was 2 twin beds - not ideal for a couples weekend away. We took time booking our hotel & specifically chose the room. We would have appreciated being told the room was different and been given the choice.
Also the room was FREEZING on arrival, so we told the host as we went out for the day who said 'Oh yes, I'll sort that and I'm going to bleed the radiators while you're out'. Strange to need to bleed the radiators immediately after our arrival? But anyway, when we returned, the room was even colder as it was evening, & the radiators were still off - so we had to turn them on ourselves & get ready for the evening while still wearing our coats in the room as it was SO cold.
The shower was hot but with v.minimal power.
Low end breakfast with microwaved scrambled eggs.
On check out we asked the host about the room & he said that he gave us a better room in his opinion. I explained that we should have been given the choice. I expect the room we booked was not available as we saw it had been slept in.
The host helped carry our bags to our room - this was the best bit.