- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was not great. The receptionist asked for last 4 digits from the credit card I’d booked with which I duly provided. He said that was wrong and told me what the number started with. I rummaged through all my cards (credit/loyalty cards/library cards/pier pass etc) and couldn’t find it. He then said it just meant I couldn’t add any extras to card which I wasn’t planning to anyway. This episode led to a ticking off from hubby as he now thinks I have multiple credit cards or secret accounts! (Later when I checked my booking the original number I’d supplied was indeed correct). We then arrived at our room, grumpy only to find the key cards didn’t work. I we t back to reception and they said my mobile may have wiped them. Anyway room was clean, spacious and comfortable. Tea and coffee provided. We would stay again. Lovely atmosphere and nice staff. Easy parking although make sure you pay at the reception as this is not clear and we nearly paid £24 instead of £10.