- Disliked: Cleanliness, staff & service, room comfort
Pointless sea view. Windows filthy.
Bed was a 4’6” double and I was not travelling with my partner!! Was travelling with my Mother..we would certainly have appreciated separate beds. The bed itself was very uncomfortable and the pillows were lumpy and hard. We went to reception to ask if they could find softer pillows for us but were supplied two more pillows which were worse. It seemed the complaint was passed on as a request for MORE pillows rather than softer ones. We had a room with a sea view which we could not really appreciate due to the absolutely filthy windows. I see this in a previous review in 2017 so apparently not something they care about. The control for the temperature in the room made no difference at all so room was stuffy and hot. We were awakened by the tv in the room next door which seemed to be installed on the wall directly behind our headboard. We travel to Brighton three or four times a year but will not use this hotel again.