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4.5 out of 5

"The unit we got was older style and needed. But if work. Plenty of room for the kids but the room definitely needs some work " More

By a verified traveller on Mon 01 Jul 2019

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Hotel Description

At Sylvan Beach Resort you'll be within a 10-minute walk of Pumicestone Passage and 2.6 km (1.6 mi) from Bongaree Jetty.

Each apartment features free WiFi, a balcony, and a flat-screen TV. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave. A separate tub and shower, a coffee/tea maker, and a hair dryer are also available.

Enjoy the outdoor swimming pool and kids' swimming pool. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Pool View Unit)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Pool View Week Special)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (Easter 3 Bed Special)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bed Mid Week Special)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Easter Pool View Special)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Water View Week Special)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Sylvan Beach Resort ratings based on 84 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sylvan Beach Resort

Everyone (24) Couples (15) Family (44)
3 out of 5
The unit we got was older style and needed. But if work. Plenty of room for the kids but the room definitely needs some work

Posted by on 1 Jul. 2019

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Comment from Hotel Management

1 Jul. 2019 by Hilary

This feedback would be more meaningful if we knew who the guest was. Comments regarding the apartments can be passed on to the owners for their attention but unfortunately, we are unable to on this occasion.

4 out of 5
Spacious, great location, undercover parking, very comfortable bed and recliner lounge.

Posted by on 30 May 2019

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Comment from Hotel Management

6 Jun. 2019 by Manager

Thank you for your feedback. We are very pleased that you enjoyed your stay.

5 out of 5
Location and great staff. Good price.....................................

Posted by on 28 May 2019

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Comment from Hotel Management

6 Jun. 2019 by Manager

Thank you for taking the time to place feedback. We are delighted that you enjoyed your stay.

5 out of 5

Posted by on 19 Mar. 2019

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5 out of 5
A large well set out property with great views. Reception are lovely and go out of their way to be ultra helpful. We got caught out by daylight savings and had to rush out to catch a flight, leaving behind a laptop and goodness know what else, and they were ultra helpful! Ideal for a family holiday with water and amenities close by.

Posted by on 18 Mar. 2019

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4 out of 5

Close to everything

Awesomely located Beds are harder than one is used to in a hotel. My sister opted for the lounge instead. The carpets were sticky and our feet were black within 2 minutes of walking around without shoes. So we swept etc ourselves and kept our shoes on

Posted by , from gold coast on 17 Aug. 2017

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Comment from Hotel Management

20 Aug. 2017 by Hily

Thank you for taking the time to place feedback. We are not sure how the carpets could have been sticky as they were professionally cleaned on the 10th August, just one day prior to your visit. We are happy to provide the receipt to verify this.

5 out of 5

All you need is there

The units are setup so well, all you need is there and it is just a great place to relax we wood love to live there

Posted by on 10 Oct. 2016

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Comment from Hotel Management

14 Oct. 2016 by Hily

Thank you so much for taking the time to place feedback. We are so pleased that you enjoyed your stay.

4 out of 5
Nice place only complaint was the bed wasn't the best. But other than that all good.

Posted by , from GC. on 3 Aug. 2016

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Comment from Hotel Management

22 Aug. 2016 by Hils

Thank you for taking the time to place feedback. We are pleased you enjoyed your stay. The mattress in that particular unit is soft so unfortunately, does not meet everyone's comfort levels.

5 out of 5

Well appointed apartment.

Pros: Location, security and the quality of the major pieces of furniture and most fittings.
Cons: We arrived around 11.30 - 12.00 and were disappointed to be told the unit was not available until 2pm. Clearly the apartment not used night before.
Location: Great walks, good coffee shops and shopping, great location as a base for the special points of interest around the area.
Well appointed apartment with quality fixtures, and facilities. Spacious with plenty of sleeping arrangements available. The apartment was not checked for serviceability of serval items, ie the bedside lights were either damaged or failed to work, and there were no instructions on how to operate the clothes drier, the TV remote control was damaged. The room should have been aired before our arrival, it was hot and stuffy.

Posted by , from Perth Western Australia on 8 May 2016

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Comment from Hotel Management

13 May 2016 by Hil

Thank you for taking the time to place feedback - we are very pleased that you enjoyed your stay. If guests turn up early (before the check in time of 2.00 pm), we do normally try to accommodate them if the room is ready or failing that, take a mobile phone number and contact the guest to advise when the room is ready. Thank you for your feedback regarding the bedside lamp and t.v. remote. Management are only too pleased to replace batteries and bulbs etc.if these fail during a guest's stay as the small things can make all the difference.

4 out of 5

Convenient

Pros: Location, spacious, comfortable and well equipped rooms.
Cons: The pool needs a ladder/bars to assist people getting in an out of the pool - currently very dangerous for elderly and large people.
Location: Close to everything and great to just go out the front door and walk along the foreshore. Shops etc are only 5mins away.
Despite a couple of days of rain, we had a relaxing and comfortable escape.

Posted by on 8 Jan. 2016

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Comment from Hotel Management

14 Oct. 2016 by hily

Thank you for your feedback following your visit here. We can advise that a pool rail has now been installed.

Property Features

Sylvan Beach Resort offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at Sylvan Beach Resort. Free self parking is available. This 3.5-star Bellara apartment is smoke free.

  • 16 guestrooms or units
  • Meeting rooms
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sylvan Beach Resort offers 16 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers and microwaves. Bathrooms include separate bathtubs and showers and complimentary toiletries. This Bellara apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9 AM
  • Front desk closes daily at 5 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property does not use a professional cleaning service
  • Property is not cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sylvan Beach Resort Bellara
  • Sylvan Beach Resort
  • Sylvan Beach Bellara
  • Sylvan Beach Resort Bellara
  • Sylvan Beach Resort Apartment
  • Sylvan Beach Resort Apartment Bellara

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.