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 Melbourne •1 Room
 Melbourne • 1 Room
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DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5-star property
270 Flinders Street, Melbourne, VIC 1800 796 370
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4.4 out of 5
Excellent!
See all 334 wotif Reviews

"Room was compact, good location and staff friendly " More

By a verified traveller on Sun 21 Apr 2024

Points Of Interest

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Hotel Description

DoubleTree by Hilton Hotel Melbourne - Flinders Street places you in the center of Melbourne, steps from Degraves Street and within a short 5-minute stroll of Fed Square. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Platform 270, is open for breakfast and dinner. 1582 square feet (147 square meters) of event facilities include 2 meeting rooms and conference space. Added amenities include free WiFi in public areas, a gym, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District hotel include Bourke Street Mall and SEA LIFE Melbourne.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$170* Per night/room 19 May - 20 May

Room, 2 Single Beds (Interior)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Interior)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Melbourne - Flinders Street ratings based on 334 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Everyone (195) Couples (78) Family (37)
4 out of 5
Room was compact, good location and staff friendly

Posted by on 21 Apr. 2024

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Comment from Hotel Management

22 Apr. 2024 by Martina

[3:44 pm] Faith Martina Elwood Dear Simone,Thank you for sharing your experience with us! We're glad you found our location convenient and our staff friendly. We offer various room types that may better suit your preference for size, please feel free to reach out to our Team for more information. We're glad you enjoyed your stay and look forward to welcoming you back soon!Warm regards,Martina & the Team at DoubleTree by Hilton Melbourne- Flinders Street

5 out of 5
Great hotel for the price

Posted by on 21 Apr. 2024

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Comment from Hotel Management

22 Apr. 2024 by Martina

Dear Jessica, Thank you for writing us this nice review. It makes us happy to hear that you enjoyed your stay with us and found it to be a great Hotel for the price. We look forward to having you back at the Hotel in the near future.Warm regards,Martina & the Team at DoubleTree by Hilton Melbourne- Flinders Street

5 out of 5
Wonderful service. Fantastic location for looking around the city. The beds were extremely comfortable. Dining was excellent t.

Posted by on 10 Apr. 2024

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Comment from Hotel Management

15 Apr. 2024 by Martina

Dear Helen, Thank you for the lovely review! We're thrilled you enjoyed the wonderful service, fantastic location, comfortable beds, and excellent dining. We appreciate your kind words and hope to welcome you back soon! Warm regards,Martina & the Team at the DoubleTree by Hilton Melbourne- Flinders Street

4 out of 5
Would definitely stay here again just for the staff friendliness. Would love to see improved bedding next visit but for the price it was great. It’s a pity it’s blemished by how dirty flinders street is, but once you step in it’s easy to forget about that.

Posted by on 9 Apr. 2024

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Comment from Hotel Management

15 Apr. 2024 by Martina

Dear Louise, Thank you for taking the time to write us this review. We're happy to hear that our Team made your stay memorable. Your suggestion about the bedding is duly noted and we'll certainly look into ways to enhance that aspect of your next visit. While we understand your concern about the surroundings, we're committed to maintaining a pristine and welcoming environment within our walls. We hope to welcome you back soon for another wonderful stay! Warm regards,Martina & the Team at the DoubleTree by Hilton Melbourne- Flinders Street

4 out of 5
The view from the room was horrible and the room was smaller than expected. The warm cookie on arrival was a very pleasant surprise.

Posted by on 13 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Brittany

Dear Lisa,Thank you for sharing your feedback. It's dissapointing to hear that you were unhappy with the view and size of the room. We hope to be able to welcome you back again in the future so that you can enjoy another DoubleTree cookie, however, this time in one of the room types with a view.Warmest Regards,Brittany & the Team at DoubleTree by Hilton Melbourne

5 out of 5
When ever I stay in Melbourne I stay at Doubletree Hilton - the staff are courteous, welcoming and the breakfast is great value for money! I love the fluffy robes in the room and their in dining prices are extremely good value for money. Can't fault the hotel and the team.

Posted by on 8 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Martina

Dear Sam,Thank you very much for your lovely review! Our Team always aims to provide a memorable experience for our guests, and it makes us happy to know that we succeeded in making your stay special without fault. Your shoutouts about the welcoming Team, breakfast, fluffy robes and overall dining experience are appreciated. We look forward to welcoming you back to the hotel.Warm regards,Martina & The Team at DoubleTree by Hilton Melbourne- Flinders Street

4 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

28 Mar. 2024 by Brittany

Dear Chris,Thank you for taking the time to share your experience at the Hotel. We hope to welcome you back again in the future.Warm Regards,Brittany & the Team at DoubleTree by Hilton Melbourne - Flinders Street

1 out of 5

Posted by on 2 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Martina

Dear Ms. Lee, Thank you for taking the time to write us feedback. We are very disappointed to see you did not enjoy your stay with us. If there is any further details you wish to share, our Team would be open to this conversation. We hope to be able to welcome you back in the future for a more pleasant stay that meets your expectations.Warm regards,Martina & the Team at DoubleTree by Hilton Melbourne - Flinders Street

4 out of 5
Convenient location

Posted by on 26 Feb. 2024

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Comment from Hotel Management

4 Mar. 2024 by Martina

Dear Suzanne,Thank you very much for taking the time to share your nice review with us! We are delighted that you had a positive experience at the Hotel and enjoyed the convenient location. We hope to welcome you back again soon.Warm regards,Martina & the Team at DoubleTree by Hilton Melbourne - Flinders Street

5 out of 5
Really good customer service and very central to all modes of transportation and cultural / entertainment precincts, an easy walk to the major ones nearby.

Posted by on 24 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Brittany

Dear Simon,Thank you for taking the time to share your experience staying with us. We're delighted to hear that you enjoyed our close proximity to all modes of transport and entertainment hubs. The Team will be pleased to hear your appreciation for their good customer service and hope to welcome you back to the Hotel again soon for another great stay.Warm Regards,Brittany & the Team at DoubleTree by Hilton Melbourne

About the DoubleTree by Hilton Hotel Melbourne - Flinders Street

Location 270 Flinders Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Melbourne - Flinders Street. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 14 levels
  • 1582 sq ft of conference space
  • 147 sq m of conference space
  • Built in 1970
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: Southern Cross Station (1.5 km / 0.9 mi)

Room Amenities

DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Platform 270 - This restaurant serves breakfast and dinner. A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 33 per night (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citigate Hotel Melbourne
  • Citigate Melbourne
  • Melbourne Citigate
  • DoubleTree Hilton Hotel Melbourne Flinders Street
  • DoubleTree Hilton Hotel Flinders Street
  • DoubleTree Hilton Melbourne Flinders Street
  • DoubleTree Hilton Flinders Street
  • DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
  • DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.