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4.4 out of 5

"Extremely polite and good service " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

At Quest Ipswich you'll be within just a 10-minute stroll of University of Southern Queensland Ipswich and Ipswich Show Society. Highlights at this aparthotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy an LCD TV with a DVD player, and each apartment features a coffee/tea maker, a safe, and a hair dryer. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Room service, an iron/ironing board, and a desk are also available.

This smoke-free aparthotel offers free WiFi in public areas, concierge services, and a terrace. Other amenities include laundry facilities, a garden, and barbecue grills. Continental breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Ipswich aparthotel include Denmark Hill Conservation Park and Limestone Park.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$202* Per night/room 20 Apr. - 21 Apr.

Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 7 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Quest Ipswich ratings based on 137 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Ipswich

Everyone (73) Couples (34) Family (24)
5 out of 5
Extremely polite and good service

Posted by on 25 Mar. 2024

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5 out of 5
Quiet and central

Posted by on 25 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by Quest Ipswich

Thanks for you 5/5 review! It was great to read you found your stay quiet and central to your needs in Ipswich. We look forward to welcoming you back again soon.

5 out of 5
Great service and communication, clean and very comfortable - no complaints whatsoever!

Posted by on 18 Oct. 2023

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Comment from Hotel Management

29 Oct. 2023 by Quest Ipswich

Hi Sue, Thank you for your wonderful feedback and 5/5 rating! It was great to read you found everything to your liking, we look forward to seeing you again soon.Warm regards,LukeProperty Manager

4 out of 5
Very friendly staff, comfortable. Loved having an apartment with kitchen, balcony with sliding doors and option for fresh air. The pool a nice bonus. And thanks for the yummy fudge and welcome card.

Posted by on 9 Oct. 2023

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Comment from Hotel Management

11 Oct. 2023 by Quest Ipswich

Thank you for your fantastic review! It was great to read you enjoyed your stay, and in particular our welcome gifts! We look forward to seeing you again soon.Warm regards,LukeProperty Manager

5 out of 5

Posted by on 28 Aug. 2023

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Comment from Hotel Management

2 Sep. 2023 by Quest Ipswich

Hi Philip, Thanks for you 5/5 review of Quest Ipswich! It was great to read you enjoyed your stay, we look forward to seeing you again soon. Warm regards,LukeProperty Manager

5 out of 5
Isolated and quiet apart from cleanliness.

Posted by on 1 Aug. 2023

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Comment from Hotel Management

2 Aug. 2023 by Quest Ipswich

Thank you for your 5/5 review of Quest Ipswich. It was great to read you enjoyed your stay and we look forward to welcoming you back again soon.Warm regards,LukeProperty Manager

5 out of 5
We were staying to visit a loved one in Ipswich hospital so it was convenient and the property was very nice and staff were helpful and friendly with the only thing lacking being a restaurant or cafe

Posted by on 27 Jun. 2023

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Comment from Hotel Management

3 Jul. 2023 by Quest Ipswich

Hi Barbara, thank you for your kind review and feedback. It was wonderful we were able to accommodate you during your time in Ipswich. Although we don't have a restaurant, we do recommend many local options and we also have our own delivery option through reception, my apologies if this wasn't mentioned upon arrival. We look forward to welcoming you back should the need arise.Warm regards,LukeProperty Manager

5 out of 5
Customer service excellent

Posted by on 27 May 2023

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Comment from Hotel Management

6 Jun. 2023 by Quest Ipswich

Thank you for your 5/5 review! It was great to read you enjoyed your stay and we look forward to welcoming you back gain soon.Warm regards,LukeProperty Manager

5 out of 5

Posted by on 21 Mar. 2023

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Comment from Hotel Management

12 Apr. 2023 by Quest Ipswich

Thanks for your 5/5 review! It was great you enjoyed your stay and we look forwarding to seeing you again soon.Warm regards,Luke

2 out of 5
How do you justify to have to pay for parking?

Posted by on 19 Feb. 2023

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Comment from Hotel Management

20 Feb. 2023 by Quest Ipswich

Hi Kath, thank you for taking the time to complete your review. I was sorry to read you rated your stay 2/5. To answer your question, as we have limited on-site parking, we received a high volume of guest feedback advising people would be prepared to pay for a guaranteed on-site car park any time they arrive at the property. With this in mind, we found offering the bollard spaces advantageous to assist with this request. We still have some complimentary/no-bollard spaces (subject to availability) in addition to the street parking that isn't metered or restricted. I apologise for this pain-point during your stay and that this may have lead to your lower rating. Please don't hesitate to let us know if there's anything we can assist with should we have the opportunity to welcome you back in the future. Kind regards,LukeOperations Manager

Property Features

As a guest of Quest Ipswich, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Quest Ipswich also features a vending machine, a garden, and a picnic area. Parking is available for a fee. This 4-star Ipswich aparthotel is smoke free.

  • 63 guestrooms or units
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ipswich Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Ipswich offers 63 air-conditioned accommodations with DVD players and safes. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Ipswich aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No lifts
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 12.00 per person
  • Uncovered self parking fee: AUD 15 per night
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ipswich Quest
  • Ipswich Serviced Apartments
  • Quest Apartments Ipswich
  • Quest Ipswich
  • Quest Ipswich Serviced
  • Quest Ipswich Serviced Apartments
  • Quest Serviced Apartments Ipswich
  • Serviced Apartments Ipswich
  • Quest Ipswich Serviced Apartments Apartment
  • Quest Ipswich Apartment
  • Quest Ipswich Ipswich
  • Quest Ipswich Aparthotel
  • Quest Ipswich Aparthotel Ipswich

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.