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4.5 out of 5

"Always clean Staff are always friendly Food is great Would highly recommend " More

By a verified traveller on Tue 23 Apr 2024

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Hotel Description

At Zig Zag Motel you'll be 1.6 km (1 mi) from Eskbank House and Museum and 3.4 km (2.1 mi) from Blast Furnace Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Frankie's Restaurant &Bar, serves Italian cuisine and is open for dinner. For a drink, you can stop by the motel's own lounge bar. Added amenities include free WiFi in public areas and laundry facilities. Self-serve breakfast is available daily between 4:00 AM and 1:00 PM.

Sights within a 10-minute drive of this 4-star Vale Of Clwydd motel include State Mine Heritage Park and Railway and Lithgow Hospital.

Classic Room, 1 Queen Bed, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$147* Per night/room 12 May - 13 May

Executive Room, 1 King Bed, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Refrigerator & Microwave, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Luxury Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Apartment, 2 Bedrooms, Kitchen - Offsite Location

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio with Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Zig Zag Motel ratings based on 346 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Zig Zag Motel

Everyone (199) Couples (80) Business (1) Family (61)
4 out of 5
Always clean Staff are always friendly Food is great Would highly recommend

Posted by on 23 Apr. 2024

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5 out of 5
A couple of comments. The lighting outside the units is poor. The lights are only between every two units and the brightness is poor. Makes the need to walk carefully at night essential. The bathroom shelf is too small.

Posted by on 11 Apr. 2024

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Comment from Hotel Management

20 Apr. 2024 by Zig Zag Motel

Dear Ewen,Thank you for your feedback regarding the lighting outside the units and the bathroom shelf size. We appreciate your comments as they help us identify areas for improvement. We will look into these issues to enhance the safety and convenience of our guests.Warm regards,

5 out of 5

Posted by on 7 Apr. 2024

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Comment from Hotel Management

20 Apr. 2024 by Zig Zag Motel

Dear Chaman,Thank you for your positive review! We're glad you enjoyed your stay.

5 out of 5
Easy check in. Fabulous restaurant on site with delicious Italian cuisine! The staff were friendly and helpful.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

6 Apr. 2024 by Zig Zag Motel

Dear Sara,Thank you for your excellent feedback! We're glad you had an easy check-in experience and enjoyed the delicious Italian cuisine at Frankie's Restaurant. We appreciate your kind words about our friendly and helpful staff.Looking forward to serving you again soon!Warm regards,

1 out of 5

Posted by on 27 Feb. 2024

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Comment from Hotel Management

6 Apr. 2024 by Zig Zag Motel

Dear Andrew,I'm sorry to hear that your experience did not meet your expectations. We take all feedback seriously and would love to learn more about what went wrong during your stay to ensure it doesn't happen again. Please feel free to contact us directly so we can address your concerns.Warm regards,

3 out of 5
The parking spaces were quite tight and the internal LED lighting in the room was a little over bright. The rooms had a good kingsize bed but were not well sound proofed from each other or the outside....heard room service attending for each adjoining room. For the age of the property, the rooms have been tastefully renovated.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

16 Mar. 2024 by Zig Zag Motel

Hi David,Thank you for taking the time to share your feedback with us. We're glad you appreciated the tasteful renovations in our rooms and found the king-size bed comfortable. We apologize for any inconvenience caused by the parking spaces; as of 4 March 2024, they have been newly replanted. Your comments regarding soundproofing will be shared with our team for further improvement. We appreciate your valuable feedback and hope to have the opportunity to host you again in the future.Best regards,

5 out of 5
This is my third time staying at this beautiful motel. I absolutely love this place for its big rooms, comfy beds and friendly staff

Posted by on 13 Feb. 2024

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Comment from Hotel Management

15 Feb. 2024 by Zig Zag Motel Team

Thank you so much for your continued support and for choosing to stay with us for the third time! It's always a pleasure to welcome you back, and we look forward to seeing you again for many more enjoyable stays in the future!

4 out of 5
Very lovely stay- thank you

Posted by on 30 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by Zig Zag Motel

Dear Mana,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a very lovely stay! Our team works hard to provide positive experiences, and we appreciate your kind words.We hope to have the pleasure of hosting you again in the future. Safe travels, and we look forward to welcoming you back!Best regards,

5 out of 5
Second stay at this beautiful hotel. Comfy rooms, beautiful food

Posted by on 7 Jan. 2024

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Comment from Hotel Management

10 Jan. 2024 by The Zig Zag Motel

Dear Kim,Thank you for being a returning guest at our hotel! We're thrilled to hear that you had a second enjoyable stay, finding the rooms comfy and the food beautiful. Your positive feedback is truly appreciated, and we look forward to providing you with many more pleasant experiences in the future.Best regards,The Zig Zag Motel Team

5 out of 5
Nice, big room which was in great condition and cleaned daily. The restaurant is fabulous! Friendly, helpful staff and walking distance to lots of cafes, etc.

Posted by on 4 Jan. 2024

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Comment from Hotel Management

10 Jan. 2024 by Guest Services | Zig Zag Motel

Dear Paul,Thank you for taking the time to share your positive experience! We're delighted to know that you enjoyed your stay in our nice, big rooms and found them in great condition. It's fantastic to hear that our restaurant left a fabulous impression, and we're grateful for your compliments on our friendly and helpful staff. We hope to welcome you back for another wonderful stay.Warm regards,The Zig Zag Motel Team

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at Zig Zag Motel. The motel can provide concierge services and wedding services. Free self parking is available. You'll have access to the indoor pool and outdoor pool at a partner property. Smoking is allowed in designated areas at this 4-star Lithgow motel.

  • 1 floor
  • 51 guestrooms or units
  • 5 buildings
  • Built in 1985
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lithgow Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Zig Zag Motel offers 51 accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Refrigerator
  • Microwave
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy self-serve breakfast daily from 4:00 AM to 1:00 PM.

Frankie's Restaurant &Bar - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 9:00 PM
  • Saturday - Saturday: 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9:00 PM
  • Saturday - Saturday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately AUD 7–32 per person
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Zig Zag Lithgow
  • Zig Zag Motel
  • Zig Zag Motel Lithgow
  • Zig Zag Motel Vale Of Clwydd
  • Zig Zag Vale Of Clwydd
  • Zig Zag Motel Motel
  • Zig Zag Motel Vale Of Clwydd
  • Zig Zag Motel Motel Vale Of Clwydd

You should know

  • Pool access available from 8:00 AM to 8:00 PM.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.