4.7 out of 5

"Staff could do with some training. Felt like everything was an effort for them. " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

A luxury stay in Katoomba awaits you at Lilianfels Resort & Spa - Blue Mountains. Within just a 10-minute stroll, you'll find Three Sisters and Echo Point Lookout. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

All 89 rooms feature flat-screen TVs with DVD players, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Additionally, free newspapers, safes, and hairdryers are available.

A day of pampering can include body wraps and body scrubs along with aromatherapy and mani/pedis. Darley's Restaurant serves local cuisine and is open for dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the indoor swimming pool, health club, outdoor tennis court, and spa tub. A conference centre and meeting rooms are among the business amenities offered. Plus you'll find free WiFi in public areas, a sauna, and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 5-star Katoomba hotel include Katoomba Scenic World and Blue Mountains Cultural Centre.

Deluxe Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$314 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lilianfels Resort & Spa - Blue Mountains ratings based on 457 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lilianfels Resort & Spa - Blue Mountains

Everyone (137) Couples (247) Family (73)
5 out of 5
We had a fantastic stay. Hotel is in a great location and hotel staff were very accomodating. We also utilised the spa which was amazing

Posted by on 16 Dec 2018

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3 out of 5
Wotif voucher was refused on check in. I was told the booking date was 3 Jan, not 9 Dec. Staff were rude and argumentative. Eventually, voucher (which was correct date) was accepted. Not sure about using Wotif again.

Posted by on 10 Dec 2018

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5 out of 5
We had a lovely time. Not cheap but you get what you pay for and we wanted a memorable weekend away.

Posted by on 9 Dec 2018

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5 out of 5
Fine - breakfast could have more fruit staff need a little more training

Posted by , from Sydney on 4 Nov 2018

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5 out of 5
We loved it there, the room was very nice and cleaned very well each day. The staff were friendly and professional. We will return again soon, so that always means it was worth it.

Posted by , from Ryde, Sydney on 23 Oct 2018

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4 out of 5

Posted by on 14 Oct 2018

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3 out of 5
Unfortunately our allocated room was noisy due to it being located over the kitchen downstairs and the motor fans cut in and out all night and we were unable to sleep soundly and we up at 4 am each morning. We were told by reception that we were allocated a lesser room due to booking through Wotif. If we had of known this we would not have done so and gone for a better room. The reason for going away is to have some peace and quiet to enjoy ourselves.

Posted by , from Bowral NSW on 2 Oct 2018

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5 out of 5
We enjoyed breakfast with a lots of fruts! Staffs were kind of us. Spa was excellent.

Posted by , from Canberra on 13 Sep 2018

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5 out of 5
Loved the whole thing- great staff, great service everything

Posted by on 6 Sep 2018

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3 out of 5

Faded Glory

Staff could do with some training. Felt like everything was an effort for them.

Posted by on 28 Aug 2018

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About the Lilianfels Resort & Spa - Blue Mountains

Location 5-19 Lilianfels Avenue, Katoomba, NSW 2780

Property Features

Lilianfels Resort & Spa - Blue Mountains offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference centres. An outdoor pool, a health club, and a hot tub are also featured at the luxury Lilianfels Resort & Spa - Blue Mountains. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Katoomba hotel is smoke free.

  • 89 guestrooms or units
  • 2 levels
  • 3 buildings
  • 6 conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (114.7 km / 71.3 mi)
  • Train station: Katoomba Station (2.3 km / 1.4 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Lilianfels Resort & Spa - Blue Mountains offers 89 forms of air-conditioned accommodation with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. This Katoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Lilianfels Resort & Spa - Blue Mountains has a restaurant serving dinner only.

Echoes Restaurant and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are available for AUD 50.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 for adults and AUD 10 for children (approximately)
  • Valet parking fee: AUD 15 per stay
  • Crib (infant bed) fee: AUD 50.0 per night
  • Rollaway bed fee: AUD 100.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lilianfels Blue Mountains Resort Katoomba
  • Lilianfels Blue Mountains Resort
  • Lilianfels Blue Mountains Katoomba
  • Lilianfels Blue Mountains
  • Lilianfels Blue Mountains Resort & Spa Katoomba
  • Lilianfels Blue Mountains Resort And Spa
  • Lilianfels Blue Mountains Hotel Katoomba
  • Lilianfels Resort Blue Mountains Katoomba
  • Lilianfels Resort Blue Mountains
  • Lilianfels Blue Mountains Katoomba
  • Lilianfels Blue Mountains Resort And Spa
  • Lilianfels Resort & Spa - Blue Mountains Katoomba
  • Lilianfels Blue Mountains Resort Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.