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4.2 out of 5

"Tv stations would load so couldnt watch anything at night " More

By a verified traveller on Sat 17 Feb 2024

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Hotel Description

A luxury stay in Sydney awaits you at Alpha Hotel Eastern Creek. Within steps you'll find Sydney Motorsport Park and you'll be within a 20-minute stroll of Western Sydney Parklands. Highlights at this Art Deco hotel include 2 bars/lounges, a restaurant, and an indoor swimming pool.

The restaurant, The Oak Bar and Grill, is open for dinner. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an area shuttle.

With a stay at this 4.5-star Eastern Creek hotel, you'll be 3.4 km (2.1 mi) from Blacktown Markets and 4.3 km (2.7 mi) from Raging Waters Sydney.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$163* Per night/room 1 Apr. - 2 Apr.

Executive King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alpha Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alpha Hotel Eastern Creek ratings based on 557 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpha Hotel Eastern Creek

Everyone (307) Couples (123) Business (4) Family (88) Other (1)
5 out of 5

Posted by on 26 Feb. 2024

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3 out of 5

Posted by on 18 Feb. 2024

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3 out of 5
Tv stations would load so couldnt watch anything at night

Posted by on 17 Feb. 2024

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5 out of 5
I had a great time all staff were amazing

Posted by on 28 Jan. 2024

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3 out of 5

Posted by on 18 Jan. 2024

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2 out of 5
Property is declining and badly needs maintenance, cockroaches in the room, worst oldest flattest pillows ever encountered; rude checkin staff.

Posted by on 17 Dec. 2023

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5 out of 5
Convenient

Posted by on 29 Nov. 2023

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5 out of 5
Really good place to stay

Posted by on 19 Nov. 2023

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5 out of 5
Very happy with the quality of the rooms and the service.

Posted by on 5 Nov. 2023

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3 out of 5

Posted by on 3 Nov. 2023

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Property Features

Alpha Hotel Eastern Creek offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the luxury Alpha Hotel Eastern Creek. An area shuttle within 5 km is available for a fee. Self parking is free. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2008
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sydney Doonside Station (4.7 km / 2.9 mi)
  • Property shuttles: Area shuttle within 5 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Alpha Hotel Eastern Creek offers 164 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

The Oak Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's restaurant will close at 3 PM on the 21st of December and reopen on the 2nd of January .

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpha Eastern Creek
  • Alpha Hotel Eastern Creek
  • Eastern Creek Hotel
  • Hotel Eastern Creek
  • Alpha Hotel Eastern Creek Blacktown
  • Alpha Eastern Creek
  • Alpha Hotel Eastern Creek Hotel
  • Alpha Hotel Eastern Creek Eastern Creek
  • Alpha Hotel Eastern Creek Hotel Eastern Creek

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.