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Acacia Hotel Manila ratings based on 6 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Acacia Hotel Manila
Everyone (2)Couples (3)Family (1)
2 out of 5
check-in was disappointing. front desk staff unable to locate booking confirmation from property's reservation system. was short of being told my wotif copy of confirmation was fraudulent. only to be told later on that the reservation was indeed legitimate. staff definitely requires training in handling similar situation.
Posted by edgar on 16 Mar. 2022
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Comment from Hotel Management
17 Mar. 2022
by Bobby Horrigan-General Manager
Dear Edgar,
Warm greetings from Acacia Hotel Manila!
At the outset, We would like to thank you for sparing time and reviewing our property. We sincerely apologize for the inconvenience caused to you. We have addressed the matter with the concerned department and have taken all corrective measures to obviate reoccurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us.
Kind regards,
Your Acacia Hotel Family
Posted by Nicola, from Philippines on 13 Feb. 2013
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5 out of 5
Pros:Free shuttle service, awesum staff
Cons:They booked out and i could not extend my stay
Posted by lee, from Australia - WA - Perth on 17 Nov. 2012
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2 out of 5
Pros:Nice architechture
Cons:Isolated from transport, staff had no clue
Location:Inaccessible, Too isolated, Stranded
Facilities: Bare minimum, 1pool-no heatno computer; Value: Uneconomical; Service: Inferior, friendly but incapable; Cleanliness: Pristine;
Way overpriced
Posted by Saul, from Canada on 6 Oct. 2012
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5 out of 5
Pros:Absolutely beautiful design and decor. great lap pool and free taxi in Alabang region
Posted by Elisabeth on 20 Jul. 2012
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5 out of 5
Pros:Very helpful and friendly staff
Location:Just right
Facilities: Brand new; Value: Amazing; Service: Go the extra mile; Cleanliness: Immaculate;
The included breakfast buffet was unbeatable!
Posted by Joshua, from Australia - QLD - Gold Coast on 2 Jun. 2012
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Frequently Asked Questions
Acacia Hotel Manila offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Acacia Hotel Manila has a self car park for PHP 50 per day. Onsite parking is limited.
Yep, there is an onsite spa at Acacia Hotel Manila.
Acacia Hotel Manila has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.
Acacia Hotel Manila features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.
A bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Acacia Hotel Manila.
No, but there are deep-soaking baths in the guestrooms.
You bet, buffet brekkie is on offer daily between 6 AM and 10 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, you can grab a meal at Acacia Hotel Manila's onsite restaurant that serves international cuisine.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
