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Smart Cancun The Urban Oasis

4.0 star property
Upscale Mediterranean hotel near Plaza 28

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Smart Cancun The Urban Oasis

Photo gallery for Smart Cancun The Urban Oasis

Outdoor pool
Front of property
In-room safe, laptop workspace, iron/ironing board
Daily buffet breakfast for a fee
Reception

Overview of Smart Cancun The Urban Oasis

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking includedParking includedParking included

Explore the area

Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park6 min walk
  • Popular LocationPlaza Las Americas3 min drive
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Room options

View all photos for Room (Smart Non Refundable)

In-room safe, laptop workspace, iron/ironing board

Room (Smart Non Refundable)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Smart Plus Breakfast Included

In-room safe, laptop workspace, iron/ironing board

Smart Plus Breakfast Included

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Smart

In-room safe, laptop workspace, iron/ironing board

Smart

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Front of property
Krystal Urban Cancun & Beach Club
Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (1167)
The price is AU$185
for 1 night
includes taxes & fees
9 May - 10 May
Krystal Urban Cancun & Beach Club

About the area

Cancun

Smart Cancun The Urban Oasis puts you in the heart of Cancun, within just a 10-minute stroll of Mercado 23 and Cristo Rey Church. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Other amenities include free WiFi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. .Within a 30-minute walk of this 4-property class Downtown Cancun hotel, attractions include Plaza 28 and Puerto Cancun Marina Town Center.

What's nearby

  • Las Palapas Park - 6 min walk
  • Plaza 28 - 19 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Cancun Mall - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • Ty-Coz - 3 min walk
  • Taqueria Coapenitos - 4 min walk
  • Pizza Hut - 4 min walk
  • Church's Chicken - 4 min walk
  • La fonda de la tulum - 5 min walk

About this property

Smart Cancun The Urban Oasis

Upscale Mediterranean hotel near Plaza 28
Smart Cancun The Urban Oasis offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at Smart Cancun The Urban Oasis. Self parking is free.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1985
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Smart Cancun The Urban Oasis offers 132 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: USD 16–22 for adults and USD 8–11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bites

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 7 floors
  • Building
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Smart Cancun The Urban Oasis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 to 22 for adults and from USD 8 to 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Oasis Cancun
Smart Cancun by Oasis
Smart Cancun The Urban Oasis Hotel
Smart Cancun The Urban Oasis Cancun
Smart Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

What is the cancellation policy at Smart Cancun The Urban Oasis?

Smart Cancun The Urban Oasis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Smart Cancun The Urban Oasis?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Smart Cancun The Urban Oasis on 5 May 2024 start from AU$172.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Smart Cancun The Urban Oasis?

Yep, Smart Cancun The Urban Oasis has a free self car park.

Are there any beaches close to Smart Cancun The Urban Oasis?

The closest beach to Smart Cancun The Urban Oasis is Turtle Beach (4.1 km).

Does Smart Cancun The Urban Oasis have a pool?

Smart Cancun The Urban Oasis has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Smart Cancun The Urban Oasis family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Smart Cancun The Urban Oasis is a hit with families.

Does Smart Cancun The Urban Oasis serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Smart Cancun The Urban Oasis?

No, Smart Cancun The Urban Oasis does not offer an airport shuttle service.

Is there a bar or restaurant at Smart Cancun The Urban Oasis?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Smart Cancun The Urban Oasis?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Smart Cancun The Urban Oasis?

No, pets and service animals are not allowed.

Is there a golf course on site at Smart Cancun The Urban Oasis?

There isn't one on site, but Puerto Cancun Golf Course is a short 19-minute walk away.

Smart Cancun The Urban Oasis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1000 reviews" "
Rating 8 - Good. 327 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Poor water pressure. Inconsistent availability of hot water and wifi. Unfunctional gym equipment. Nice and calm pool area. Staff are mostly very nice. Area is not pretty but there are many convenient stores restaurants and grocery stores nearby. Property needs a face lift but I would still come back.
Stayed 9 nights in Jan 2024

8/10 Good

Mahmoud

Stayed 1 night in Jan 2024

2/10 Terrible

Christine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi available and would not provide an extra blanket
Stayed 3 nights in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Kishore

Disliked: Cleanliness, staff & service, property conditions & facilities
Its cold water...heater wasnt working. Elevator was super narrow and it was forever wait. No dining. You got to wait forever. Internet was super slow. I would never recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Roxanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service!
Stayed 1 night in Jul 2023

10/10 Excellent

Amani

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Amazing but the security front door who welcoming guests are terrible
Stayed 7 nights in Jul 2023

2/10 Terrible

Gal

Travelled with family
Staff was very rude and not helpful, room without towels!!
Stayed 1 night in Jul 2023

6/10 Okay

ramsses

Stayed 5 nights in Jun 2023