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4.6 out of 5

"Very comfortable bed! " More

By a verified traveller on Sat 05 Jun 2021

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Hotel Description

At Motel Russell you'll be within a short 5-minute stroll of Bay of Islands and Russell Christ Church. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

This smoke-free motel offers free WiFi in public areas, a garden, and barbecue grills. Added amenities include laundry facilities, a picnic area, and tour/ticket assistance. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 3-star Russell motel include Russell Museum and Pompalier House.

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

King Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Family Unit

Bed Count 1 Full Bed Maximum Occupancy 6 Max

2 Bedroom Unit

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

The Captains Motel ratings based on 63 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Captains Motel

Everyone (27) Couples (23) Family (12)
4 out of 5

Posted by on 30 Sep. 2021

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4 out of 5
Very comfortable bed!

Posted by on 5 Jun. 2021

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5 out of 5
Close to central Russell

Posted by on 16 May 2021

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5 out of 5
Very welcoming place to stay Quiet and private along with a short walk to downtown shops and cafes or to catch the ferry Very enjoyable stay

Posted by on 8 Jan. 2020

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Comment from Hotel Management

9 Feb. 2020 by Motel Russell

Glad you enjoyed your stay with us hope to see you again

5 out of 5

Posted by on 7 Jan. 2020

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Comment from Hotel Management

26 Feb. 2020 by Motel Russell

thank you

5 out of 5
Quiet and relaxing units Plenty of room and handy to town just a quick stroll down the road

Posted by on 6 Jan. 2020

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Comment from Hotel Management

26 Feb. 2020 by Motel Russell

thank you for you comments hope to have you stay again

5 out of 5
Staff friendly, comfortable bed, although on busy road very quiet, 5 minute walk to restaurants.

Posted by , from Tasmania on 15 Dec. 2019

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5 out of 5
Really, really helpful hosts. Advice, trying to book a meal for us when we were delsyed en route... and fresh ice for our G & T

Posted by on 5 Aug. 2019

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4 out of 5
Nice motel...close to beach..shops.. nice pool for kids..

Posted by on 28 Dec. 2018

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4 out of 5

Pleasant, slightly dated. inexpensive for position

Pros: Homely
Cons: It is as it is, which is fine for the asking price
Location: Russell is a desirable town, both with the NZ people and overseas guests who have been told Bay of Islands is unique both historically and in beauty.
Very pleasant helpful staff. Good facilities for families I.e. laundry facilities and pool. Good sized rooms. Offered a welcome change from usual corporate style of accommodation..

Posted by , from Truro, Cornwall UK on 20 Mar. 2018

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Property Features

As a guest of Motel Russell, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. Motel Russell also features a garden, a picnic area, and laundry facilities. Free self parking is available. This 3-star Russell motel is smoke free.

  • 15 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Motel Russell offers 15 accommodations with hair dryers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation.

  • No lifts
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 8 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Social distancing measures are in place

Hotel Names

  • Motel Russell
  • Russell Motel
  • Motel Russell New Zealand - Bay Of Islands
  • Motel Russell Zealand Of s
  • Motel Russell
  • The Captains Motel Motel
  • The Captains Motel Russell
  • The Captains Motel Motel Russell

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.