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5.0 out of 5

"Comfortable and pleasing stay with very obliging staff. the pool was very enjoyable and clean as were all facilities. " More

By a verified traveller on Sat 28 Apr 2018

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Hotel Description

At Luxfort 118 Service Suites, you'll be connected to a shopping center and 6.1 km (3.8 mi) from KOMTAR. Highlights at this family-friendly aparthotel include 3 coffee shops/cafes, a restaurant, and an indoor swimming pool.

Each apartment is soundproofed and features an LCD TV with satellite channels, along with a washer/dryer, free WiFi, and a dining area. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a coffee/tea maker, and free bottled water are also available. Weekly housekeeping is available.

The restaurant, Edo Ichi, serves Japanese cuisine and is open for lunch and dinner. Enjoy the gym, spa tub, and pool loungers as well as access to fitness classes. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 3-star Tanjung Bungah aparthotel include Gurney Drive and Gurney Plaza.

Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite with Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Three-Bedroom Suite

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Two-Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Luxfort 118 Service Suites ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Luxfort 118 Service Suites

Everyone (2)
5 out of 5

Very comfortable suite with a great view.

Pros: Position, close to restaurants and grocery store in the building.
Cons: Can't think of anything.
Location: Great location for our purpose of visiting our nearby living relatives.
Comfortable and pleasing stay with very obliging staff. the pool was very enjoyable and clean as were all facilities.

Posted by , from Brisbane, Australia on 28 Apr. 2018

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Comment from Hotel Management

28 Apr. 2018 by Jason

Thank you for your feedback.

5 out of 5

Great value, excellent quality

We found this property to be of a great standard for the price paid. We are a family with two young children. The main bedroom we left for the kids, so we could stay up a little later. All apartment fittings are new and are great quality. Car parking directly underneath, along with a great supermarket. A couple of cafes for a coffee. We caught Grabs into Batu Ferringhi at night. Super easy. Pool and spa are really clean and awesome lookout. Staff were really friendly with great communication. I'd highly recommend this property and we'd certainly stay again.

Posted by , from Australia on 20 Apr. 2018

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Comment from Hotel Management

25 Apr. 2018 by Omera

Glad that you enjoyed your stay here. Thank you very much for your feedback.

Property Features

There's a restaurant on site, as well as 3 coffee shops/cafes and a grocery/convenience store. Public spaces have free WiFi. Luxfort 118 Service Suites offers its guests an indoor pool, a spa tub, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Luxfort 118 Service Suites. Self parking is free. Smoking is allowed in designated areas at this 3-star George Town aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 12 levels
  • 3 coffee shops
  • Built in 2013
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Luxfort 118 Service Suites offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottled water. These individually furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchenette
  • Washer and dryer
  • Dining room
  • Sitting area
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Extra futon mattress (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Edo Ichi - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Luxfort 118 Service Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Luxfort 118 Service Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Front desk opens daily at 9:30 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 80 per vehicle (one-way)
  • Futon bed fee: MYR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 118 Luxfort
  • 118 Service
  • Luxfort
  • Luxfort 118
  • Luxfort 118 Service Suites
  • Luxfort 118 Service Suites Apartment
  • Luxfort 118 Service Suites Apartment Penang
  • Luxfort 118 Service Suites Penang
  • Service 118
  • Service Suites
  • Luxfort 118 Service Suites Penang/Tanjung Tokong
  • Luxfort 118 Service Suites Apartment George Town
  • Luxfort 118 Service Suites George Town
  • Luxfort 118 Service Suites Ge
  • Luxfort 118 Service Suites Aparthotel
  • Luxfort 118 Service Suites George Town
  • Luxfort 118 Service Suites Aparthotel George Town

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.