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"Nice property, but terribly uncomfortable beds. The ‘king’ beds are just two singles put together - which is usually fine if there’s something more th
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A luxury stay in Melbourne awaits you at Mercure Portsea. Within steps you'll find Mornington Peninsula National Park and Portsea Back Beach within a 20-minute stroll. Highlights at this hotel include a golf course, a restaurant, and free self parking.
The restaurant, Spike Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Spike Bar is the hotel's own bar, serving drinks along with light fare. Business amenities include meeting rooms and a business center. Added amenities include free WiFi in public areas and a snack bar/deli. Cooked-to-order breakfast is available daily between 8:00 AM and 10 AM.
In proximity to this 4.5-star Portsea hotel you'll find Peninsula Hot Springs.
Mercure Portsea ratings based on 246 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Mercure Portsea
Everyone (116)Couples (102)Family (22)Other (2)
3 out of 5
Nice property, but terribly uncomfortable beds. The ‘king’ beds are just two singles put together - which is usually fine if there’s something more than a sheet on top of the join - but wasn’t the case here which made it very hard to get comfortable. No restaurant open on a Wednesday night, and no courtesy bus into town, so needed to drive everywhere. Otherwise was clean, and picturesque if you get a room with a view.
Posted by Alissa on 29 Mar. 2024
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Comment from Hotel Management
14 Apr. 2024
by Rebecca
Dear Alissa, Thank you for your comments in relation to your recent stay. Our beds do have mattress toppers for comfort, I am sorry it was missing from your room for your stay. The toppers are replaced for cleaning and housekeeping may have made the bed without adding the topper on this occasion. We were delighted to read your were pleased with the cleanliness and the view from you room. We hope you will visit us again in the future. Regards Rebecca,Hotel Operations
5 out of 5
Staff were amazing - especially the cleaning staff who were so friendly, kind and obliging. Some noise from other rooms and breakfast area were a bit annoying, but guests were good to settle for sleeping.
View was brilliant and overall very relaxing... which was our aim.
Posted by Lynette on 25 Mar. 2024
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Comment from Hotel Management
14 Apr. 2024
by Rebecca
Dear Lynette, Thank you for your feedback, we are delighted to hear your overall stay was relaxing and enjoyable. We hope to see you again soon, Regards RebeccaHotel Operations
4 out of 5
Friendly staff quiet location.
Posted by Emma on 5 Jan. 2024
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4 out of 5
A very good base for a few days off
Posted by John on 27 Dec. 2023
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5 out of 5
Posted by Jeanette on 12 Dec. 2023
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5 out of 5
Posted by Samantha on 9 Dec. 2023
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3 out of 5
Lack of facilities for a Mercury. Probably in the only rooms without a view in a nearly empty hotel
Posted by Robin on 30 Nov. 2023
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5 out of 5
So beautiful. Beautiful view.
Peace and quiet
Posted by MONA on 21 Nov. 2023
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3 out of 5
Dated day core, out of the way to any eateries, no shuttle bus, no pool, no spa
No extras in the room that looked out onto nothing not even the golf course
If u don’t play golf we would say do not book
We think there r other places in the same area that offer more
Posted by Tony on 19 Nov. 2023
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4 out of 5
Easy check in and very quiet location. Perfectly comfy bed and pillows.
Mercure Portsea offers its guests a golf course. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Mercure Portsea. Self parking is free. This 4.5-star Melbourne hotel is smoke free.
1 building
24 guestrooms or units
2 levels
Meeting rooms
Built in 2013
Deli
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Wedding services available
Terrace
Garden
Outdoor picnic space
Newspapers in lobby (free)
Onsite shopping
Elevator
No smoking on site
Water dispenser
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Free cribs/infant beds
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Mercure Portsea offers 24 accommodations with minibars and safes. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Melbourne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Bathrooms are partially open
Minibar
In-room dining (limited hours)
LCD television
Cable channels
Coffee maker
Shower
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Climate control (air conditioning)
Wardrobe or closet
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10 AM.
Spike Restaurant - Overlooking the golf course, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Spike Bar - Overlooking the golf course, this bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 6:00 PM
Special check-in instructions:
The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 6:00 PM. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 8:00 AM
Front desk closes daily at 6:00 PM
Debit cards not accepted
Staffed front desk
Private entrance
Carbon monoxide detector
Smoke detector
Renewable energy source - solar
Grey water recycling system
Children stay free - maximum age 2
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Food service has been amended for enhanced safety
Sustainability/community reinvestment (10% revenue or more)
Comprehensive recycling policy
Water dispenser use by guests actively encouraged
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately AUD 15–30 per person
Credit card charges are subject to a surcharge of 1.4 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mercure Course
Mercure Portsea Course
Mercure Portsea Resort Course
Mercure Portsea Hotel
Mercure Portsea
Mercure Portsea Hotel
Mercure Portsea Portsea
Mercure Portsea Hotel Portsea
You should know
Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
Mercure Portsea offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Mercure Portsea has a free self car park.
Yep, Mercure Portsea is a short 17-minute walk from Portsea Back Beach. Fun beach activities include body boarding.
You bet! With amenities like a deli and a picnic area, as well as free infant beds in the guestrooms, it's no surprise Mercure Portsea is a hit with families.
Yep, cooked-to-order brekkie is offered daily from 8:00 AM to 10 AM.
No, Mercure Portsea does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?
Check-in begins at 2 PM. Check-out time is 10 AM.
No, only service animals are allowed.
Yep, Mercure Portsea has an 18-hole golf course. Golf lessons are also available.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
