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4.3 out of 5

"Clean and comfortable bed Staff were excellent " More

By a verified traveller on Tue 31 Oct 2023

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Hotel Description

At Alzburg Resort you'll be within just a 15-minute stroll of Mansfield Oval and Mansfield Botanic Park. Highlights at this motel include an outdoor swimming pool, free self parking, and a poolside bar.

Enjoy the outdoor tennis court, spa tub, sauna, and pool loungers. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of RV/bus/truck parking.

Places within a 15-minute drive of this 4-star Mansfield motel include Mansfield Racecourse and Mansfield Zoo.

Hotel Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$134* Per night/room 15 Apr. - 16 Apr.

Deluxe Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Design Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 8 Max

Alzburg Resort ratings based on 383 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alzburg Resort

Everyone (205) Couples (89) Family (77)
5 out of 5

Posted by on 11 Feb. 2024

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Comment from Hotel Management

1 Mar. 2024 by Jodie

Dear Brooke,Thank you for staying at our resort. We hope you had a wonderful time during your visit.We sincerely hope to have the opportunity of welcoming you again in the future. Please do not hesitate to reach out to us if you plan to visit our resort again. Kind regards,The Alzburg Resort Team

2 out of 5
There was a private pool party with live band from 6-10. At the desk we were told only that there was a provate function so we couldn't use the pool, and it finished at 9. No mention was made of a loud live band. We came back from dinner elsewhere after the party had started and after reception had closed. I would have asked for a refund and gone elsewhere. If accommodation is going to make money by hosting loud private parties, they should let other guests know with the option to cancel booking and go elsewhere. I will never book here again.

Posted by on 14 Jan. 2024

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2 out of 5
Loud party above us late into the night. Our room was right next to spa so it was lit up outside and couldn’t block the light out at night (Louvers not block out) and also very light in our room 6am. Disappointing not to be able to sleep.

Posted by on 5 Nov. 2023

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Comment from Hotel Management

21 Dec. 2023 by Jodie

Dear Guest,Thank you for posting a review and we’re sorry to hear that.Our resort team takes quick action towards any noise complains. We did have a big family staying at the same time and addressed the complaint the next day. Once again our apologies.Kind RegardsThe Alzburg Team

5 out of 5
Clean and comfortable bed Staff were excellent

Posted by on 31 Oct. 2023

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Comment from Hotel Management

4 Nov. 2023 by The Alzburg Team

Thank you for your lovely feedback from your recent stay with us.We sincerely hope to have the opportunity of welcoming you again in the future. Please do not hesitate to reach out to us if you plan to visit our resort again. Kind regards,The Alzburg Resort Team

5 out of 5

Posted by on 19 Oct. 2023

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Comment from Hotel Management

30 Oct. 2023 by Alzburg Resort Team

Hi Liz, Thank you for your great rating, we really appreciate it!

5 out of 5

Posted by on 21 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by Alzburg Team

Hi Susan, thank you for the perfect rating!

5 out of 5
Enjoyable stay with everything we needed

Posted by on 21 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by Alzburg Team

Hi Michelle, thank you for the perfect rating. We are happy to hear that your stay was so enjoyable!

5 out of 5
I loved the room. The decor was lovely. Very clean, new and smart . Big TV with complimentary Netflix . Very comfortable bed. And quality linen. I would definitely return and stay there again. Thank you.

Posted by on 13 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by Alzburg Team

Thank you so much for your positive feedback.We appreciate your kind words and are so glad that you had a great experience with us. We sincerely hope to have the opportunity of welcoming you again in the future. Please do not hesitate to reach out to us if you plan to visit our resort again.The Alzburg Team

5 out of 5
The Alzburg Resort ticked all of the boxes for our first ski trip in 5 years. My teenage son and I stayed two nights and had a full day skiing at Mt. Buller. We hired our ski gear at the Alzburg, and caught the bus up the mountain from the resort’s front door. The convenience of ski hire and bus pick up at the resort was fabulous. Our accomodation at the Alzburg was modern and spotless. The bed was super comfortable and the room smelt citrusy fresh. The staff at the ski hire shop were super kind and very helpful. We will be back next ski season for sure!

Posted by on 6 Sep. 2023

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Comment from Hotel Management

10 Sep. 2023 by Alzburg Team

Hi Michelle, thank you for this great review. We are always trying to help everyone the best we can and we are very happy that the resort/staff was so helpful. We will see you next season then!

5 out of 5

Posted by on 31 Aug. 2023

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Comment from Hotel Management

3 Sep. 2023 by Alzburg Team

Dear Daniel,Thank you for staying at our resort. We are happy you had a wonderful time during your visit.We sincerely hope to have the opportunity of welcoming you again in the future. Please do not hesitate to reach out to us if you plan to visit our resort again. Kind regards,The Alzburg Resort Team

Property Features

As a guest of Alzburg Resort, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the pool bar. Spa services, a terrace, and tour/ticket assistance are also featured at Alzburg Resort. Free self parking is available. This 4-star Mansfield motel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • No smoking on site
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Alzburg Resort offers 44 accommodations with safes and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

  • Television
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Spa Services

  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 8 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • No rollaway/extra beds available
  • No lifts
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 6 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alzburg
  • Alzburg Mansfield
  • Alzburg Resort
  • Alzburg Resort Mansfield
  • Alzburg Resort Mansfield, Victoria, Australia
  • Alzburg Resort Motel
  • Alzburg Resort Mansfield
  • Alzburg Resort Motel Mansfield

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.