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Metro Hotel Marlow Sydney Central

4-star property
431-439 Pitt Street, Haymarket, NSW 1800 796 370
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3.8 out of 5
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See all 320 wotif Reviews

"The staff was so friendly and helpful, they made our stay very comfortable and made us feel very welcome. " More

By a verified traveller on Wed 10 Apr 2024

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Hotel Description

Metro Hotel Marlow Sydney Central places you in the center of Sydney, steps from Capitol Theatre and within a short 5-minute stroll of Paddy's Market. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find wired Internet in public areas, a terrace, and dry cleaning/laundry services. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM.

Places within a 15-minute walk of this 4-star Haymarket hotel include International Convention Centre Sydney and Sydney Tower Eye.

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$160* Per night/room 14 May - 15 May

Superior Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Room with 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room with 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Metro Hotel Marlow Sydney Central ratings based on 320 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metro Hotel Marlow Sydney Central

Everyone (136) Couples (70) Family (80)
5 out of 5
The staff was so friendly and helpful, they made our stay very comfortable and made us feel very welcome.

Posted by on 10 Apr. 2024

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Comment from Hotel Management

10 Apr. 2024 by ct

Dear Karla,We are glad that you enjoyed your latest visit. All our staff are also grateful for your feedback regarding the service offered to you.We strive to offer the best value for money accommodation with friendly service and feedback always helps us improve.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

5 out of 5
Friendly staff and great location

Posted by on 5 Apr. 2024

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Comment from Hotel Management

10 Apr. 2024 by ct

Dear Rhonda,Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay.We are committed to offering competitive value-for-money accommodation with a friendly service to all our guests.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

3 out of 5

Posted by on 4 Apr. 2024

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Comment from Hotel Management

10 Apr. 2024 by ct

Dear Michelle,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

5 out of 5
Was close to everything. Very polite and friendly staff.

Posted by on 3 Apr. 2024

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Comment from Hotel Management

3 Apr. 2024 by ct

Dear Megan,Thank you for your recent stay in our hotel and for the review left regarding your stay. We are happy that you have enjoyed your stay overall and took advantage of our great location. We are committed to offering competitive value for money accommodation with a friendly service to all our guests.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

5 out of 5
Perfect location

Posted by on 31 Mar. 2024

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Comment from Hotel Management

2 Apr. 2024 by Zee

Dear Joanna,Thank you for your 5 star rating and for staying at the Metro Hotel Marlow Sydney Central . We are delighted about your experience. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Hotel Marlow

4 out of 5
just a basic hotel but in a very convenient and quiet place loads of eateries short walk to mid city center I would stay again

Posted by on 30 Mar. 2024

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Comment from Hotel Management

2 Apr. 2024 by Zee

Dear JulieThank you for your recent stay in Metro Hotel Marlow Sydney and for the time taken to leave your review. We are glad you enjoyed your stay with us and took full advantage of our great location to explore the nearby attractions. We always try to offer a good value for money accommodation with friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

4 out of 5

Posted by on 28 Mar. 2024

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Comment from Hotel Management

29 Mar. 2024 by ct

Dear Heidi,Thank you for your stay in Metro Hotel Marlow Sydney and for the time taken to leave your review.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

4 out of 5
Helpful friendly staff

Posted by on 23 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by ct

Dear Chris,Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay.Thank you for your feedback and for your kind comments regarding our staff, we are glad that you had a pleasant stay.We wish you all the best with your future travels and we will be looking forward to your return.Regards,Guest Service Team Metro Hotel Marlow

5 out of 5
Location was perfect. staff were friendly and organised. Room was spacious, clean and bright. Sleep great.

Posted by on 21 Mar. 2024

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Comment from Hotel Management

22 Mar. 2024 by ct

Dear Debbie,Thank you for the feedback regarding your experience in our hotel. We are glad that you enjoyed your latest visit. We always try to offer great value for money accommodation with friendly service and feedback always helps us improve. We will be looking forward to having you stay with us again during your next visit.Regards,Guest Service Team Metro Hotel Marlow

2 out of 5
Noisy, linen did not appear to be clean, below average room.

Posted by on 13 Mar. 2024

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Comment from Hotel Management

15 Mar. 2024 by ct

Dear Scott,Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation were as expected or up to the standards that we have set for our guests. We will work hard to rectify the issues that you have experienced. We always try to offer good value for money accommodation with friendly service and all feedback is invaluable to us because it helps us improve our guests’ experience. Thank you for letting us know. We wish you all the best with your future travels and hope that we may welcome you back in the future.Kind regards, Guest Service Team Metro Hotel Marlow

About the Metro Hotel Marlow Sydney Central

Location 431-439 Pitt Street, Haymarket, NSW 2000

Property Features

As a guest of Metro Hotel Marlow Sydney Central, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Event space at this hotel measures 2045 square feet (190 square meters) and includes conference space. WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Metro Hotel Marlow Sydney Central. This 4-star Sydney hotel is smoke free.

  • 220 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Offsite parking discounted rates available

Transport

  • Train station: Sydney Central Station (0.7 km / 0.4 mi)
  • Metro station: Capitol Square Light Rail Station (0.2 km / 0.1 mi)

Room Amenities

Metro Hotel Marlow Sydney Central offers 220 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 23 for adults and AUD 12 for children
  • Fee for wired internet in public areas: AUD 5.00 per hour (rates may vary)
  • Airport shuttle fee per child: AUD 10.00 (one way), (up to 12 years old)
  • Nearby parking fee: AUD 40 per night (492 ft away)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metro Sydney Central
  • Hotel Sydney Central
  • Metro Hotel Sydney Central
  • Metro Sydney Central
  • Metro Sydney Central Hotel
  • Sydney Central Hotel
  • Sydney Central Metro Hotel
  • Metro Hotel Marlow Sydney Central
  • Metro Hotel Marlow Central
  • Metro Marlow Sydney Central
  • Metro Marlow Central

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.