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4.1 out of 5

"I thought the room was lovely and spacious and the staff were very helpful " More

By a verified traveller on Thu 05 Dec 2019

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Hotel Description

Empire Hotel Goulburn puts you in the heart of Goulburn, within just a 10-minute stroll of Belmore Park and Goulburn Visitor Information Centre. Highlights at this hotel include free self parking and a bar/lounge.

Places within a 15-minute walk of this 3-star Goulburn hotel include Goulburn Golf Club and Goulburn Base Hospital.

Standard Room, Non Smoking (1 Bedroom with Ensuite) - Second floor, access via stairs only

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Empire Hotel Goulburn ratings based on 214 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Empire Hotel Goulburn

Everyone (149) Couples (45) Business (5) Students (2) Family (12)
5 out of 5
I thought the room was lovely and spacious and the staff were very helpful

Posted by on 5 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Pc

Thank you for your positive review.

3 out of 5
Easy check in, comfortable bed and clean bathroom. Shower head was broken and was wrapped with duct tap, there was no shampoo or conditioner.

Posted by on 4 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Pc

Thank you for your feedback.

2 out of 5
The room smelt like an alcoholic had died in it the night before with an underlying smell of sewage. I had to leave the window open all night to be able to sleep in the room. The outside over night temp was 9 degrees

Posted by on 10 Nov. 2019

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Comment from Hotel Management

11 Dec. 2019 by Pc

We are sorry you had problems with your room.we will investigate your complaint.

4 out of 5
It was a good price and the facilities were roomy.

Posted by on 26 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Pc

Thank you

4 out of 5
Very simple room, very basics ammenities. Main light not working

Posted by on 16 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Pc

Thank you for your feedback. We will have the light seen to.

4 out of 5
Our stay at The Empire Hotel was quite lovely. The staff were friendly, the pub was good, the room was clean and quite pleasing

Posted by on 16 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Pc

Thank you

5 out of 5

Posted by on 13 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Pc

Thank you

5 out of 5

Posted by on 3 Sep. 2019

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Comment from Hotel Management

8 Sep. 2019 by pc

Thank you

4 out of 5

Posted by on 25 Aug. 2019

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Comment from Hotel Management

8 Sep. 2019 by pc

Thank you

5 out of 5
The management of the Empire Hotel were very friendly and helpful.

Posted by on 20 Aug. 2019

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Comment from Hotel Management

8 Sep. 2019 by pc

Thank you

About the Empire Hotel Goulburn

Location 286 Auburn Street, Goulburn, NSW 2580

Property Features

Empire Hotel Goulburn offers its guests an ATM. You can enjoy a drink at the bar/lounge. The front desk is open around the clock. Free self parking is available. This 3-star Goulburn hotel is smoke free.

  • 1 guestroom or unit
  • 2 levels
  • Pool or billiards table
  • ATM
  • No smoking on site
  • Bar or lounge

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Goulburn Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Guest accommodations at Empire Hotel Goulburn offer air conditioning. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. Housekeeping is provided once per stay.

  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (once per stay)
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance by telephone for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 18
  • Caters to adults only
  • No front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Empire Hotel Goulburn
  • Empire Goulburn
  • Empire Hotel Goulburn Hotel
  • Empire Hotel Goulburn Goulburn
  • Empire Hotel Goulburn Hotel Goulburn

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.