- Liked: Property conditions & facilities, room comfort
- Disliked: Cleanliness
My stay was pretty good. My issue is that is says there are mini bars and fridges in the rooms and there was not. When I arrived on sunday, there was linen from a previous guest left on the floor near the door. They only provided us with two towels. On Monday, when we returned to the room, our beds had not been made, our towels were still on the floor, our trash had not been emptied and we did not have clean towels. I called to ask why our room had not been cleaned, I was told that they had over 100 guests arriving and they had to prepare those rooms first. I asked for more towels and she said give them 20-30 minutes. I called for towels 45 minutes later and she said she would request them. I began my request for towels at 4:45 and did not get them until 6:40. I went down to pick up my dinner at 6:15 and asked for towels again, they phoned for them at that point. I got a call at 6:40 saying they had my towels and did I want them to bring them up or did I want to go down and get them. I went down and got them. When I checked out, I told them the situation and she gave me a credit on my valet parking. When I got into my car, it smelled of marijuana. I requested for someone of management to call me and I did not get the call. I had to call and found that the message had never been passed down.