The Westin Resort Nusa Dua, Bali

5.0 star property
Beach spa retreat, walking distance from Bali International Convention Center

Choose dates to view prices

The Westin Resort Nusa Dua, Bali

Photo gallery for The Westin Resort Nusa Dua, Bali

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas
Exterior
Premium bedding, down duvets, in-room safe, desk
Sports bar, garden views, open daily
Suite, 1 Bedroom (Private Pool) | Living area

Overview of The Westin Resort Nusa Dua, Bali

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Kawasan Pariwisata Nusa Dua, BTDC Lot N-3, Nusa Dua, Bali, 80363
  • Popular LocationBali Nusa Dua Convention Centre2 min walk
  • Popular LocationBali Collection Shopping Centre7 min walk
  • Popular LocationNusa Dua Beach14 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)20 min drive

Room options

Westin, Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Terrace)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Terrace)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Terrace)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 2 Double Beds (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed (Terrace)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 171 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Private Pool)

Highlights

Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 144 sq m
  • Sleeps 6
  • 2 Double Beds

Family Suite, 2 Bedrooms (Terrace)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 117 sq m
  • Sleeps 5
  • 2 Double Beds

Westin, Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 86 sq m
  • Sleeps 5
  • 2 Double Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 117 sq m
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Nusa Dua

You'll be connected to the convention centre at The Westin Resort Nusa Dua, Bali, and within a short 5-minute stroll of Bali International Convention Center and Bali Nusa Dua Convention Centre. Highlights at this beach resort include 2 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Heavenly Spa by Westin™ can include deep-tissue massages, hot stone massages, hydrotherapy and reflexology along with access to the hot tub. The restaurant, Ikan Restaurant and Bar, serves seafood and is open for lunch and dinner. Velada is the resort's own sports bar, serving drinks along with dinner and light fare. Enjoy the 24-hour gym, outdoor tennis court, sauna and kids' swimming pool. 169488 square feet (15746 square metres) of event facilities include 42 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free wired Internet in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of a free area shuttle. .Sights within a 10-minute walk of this BTDC resort include Pasifika Museum and Bali Collection Shopping Centre.

What's nearby

  • Bali International Convention Center - 1 min walk
  • Bali Nusa Dua Convention Centre - 2 min walk
  • Bali Collection Shopping Centre - 7 min walk
  • Bali Nusa Dua Theater - 11 min walk
  • Nusa Dua Beach - 14 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 21 min drive

Restaurants

  • Starbucks - 12 min walk
  • Kwee Zeen - 7 min walk
  • Club Med Bali Poolside Bar - 13 min walk
  • Tamarind Mediterranean Restaurant - 9 min walk
  • Sateria Beachside Restaurant - 12 min walk

About this property

The Westin Resort Nusa Dua, Bali

Beach spa retreat, walking distance from Bali International Convention Center
The Westin Resort Nusa Dua, Bali offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre, 42 meeting rooms, and limo/town car service. Event space at this resort measures 169488 square feet (15746 square metres) and includes a conference centre. A kids' pool, a 24-hour health club, and a sauna are also featured at the business-friendly The Westin Resort Nusa Dua, Bali. An area shuttle within 13.8 kilometres and A shopping centre shuttle are free.

This Nusa Dua resort is smoke free.

  • 1 building
  • 433 guestrooms or units
  • 5 levels
  • 169488 sq ft of conference space
  • 15746 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Westin Resort Nusa Dua, Bali offers 433 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Heavenly Spa by Westin™ has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, German, Indonesian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 13.8 kilometres
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM–10 AM for a fee: IDR 350,000 for adults and IDR 175,450 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hamabe Restaurant
  • Ikan Restaurant and Bar
  • Prego
  • Seasonal Tastes
  • Velada

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 42 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (169,488 square foot of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (51 centimetre high)
  • Grab bar near toilet (51 centimetre high)
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Building
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Resort Nusa Dua, Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 660000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 350000 for adults and from IDR 175450 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 450000 (one-way), (from 1 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 660000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Westin Resort
Bali Westin Resort Nusa Dua
Nusa Dua Bali
Nusa Dua Westin Resort
Nusa Dua Westin Resort Bali
Westin Resort Bali
Westin Nusa Dua Bali
Westin Bali
Westin Resort Bali Nusa Dua
Westin Resort Nusa Dua Bali
The Westin Resort Nusa Dua Bali

Frequently asked questions

What is the cancellation policy at The Westin Resort Nusa Dua, Bali?

The Westin Resort Nusa Dua, Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort Nusa Dua, Bali?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at The Westin Resort Nusa Dua, Bali on 10 May 2024 start from AU$275.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Westin Resort Nusa Dua, Bali?

Yep, The Westin Resort Nusa Dua, Bali is a short 14-minute walk from Nusa Dua Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at The Westin Resort Nusa Dua, Bali?

Yep, Heavenly Spa by Westin™ is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does The Westin Resort Nusa Dua, Bali have a pool?

Yep, and guests recommend it! The Westin Resort Nusa Dua, Bali has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

Does The Westin Resort Nusa Dua, Bali have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Westin Resort Nusa Dua, Bali?

The Westin Resort Nusa Dua, Bali features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Westin Resort Nusa Dua, Bali a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Resort Nusa Dua, Bali.

Is The Westin Resort Nusa Dua, Bali family-friendly?

You bet! With amenities like a children's pool and kids' meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise The Westin Resort Nusa Dua, Bali is a hit with families.

Are there hot tubs in the rooms at The Westin Resort Nusa Dua, Bali?

No, but there are deep-soaking baths in the guestrooms.

Does The Westin Resort Nusa Dua, Bali serve breakfast?

You bet, our travelers are hooked on the buffet breakfast here! Offered daily between 6 AM and 10 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Westin Resort Nusa Dua, Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Westin Resort Nusa Dua, Bali?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort Nusa Dua, Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Resort Nusa Dua, Bali?

No, pets and service animals are not allowed.

The Westin Resort Nusa Dua, Bali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1001 reviews" "
Rating 8 - Good. 285 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sasha Dione

Stayed 4 nights in Feb 2024

10/10 Excellent

Fazan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The West In Resort in Nusa Dua and was truly impressed. The ambiance was amazing, creating a perfect blend of luxury and relaxation. The hospitality of the staff was exceptional, making my stay truly memorable. The highlight was the outstanding service from the staff who went above and beyond to ensure a comfortable experience. The kids' club exceeded expectations, providing a fun and safe environment for the little ones. Overall, a fantastic stay with top-notch ambiance, hospitality, and an incredible staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria

Very clean
Stayed 2 nights in Jan 2024

6/10 Okay

Priyanshi

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lobby is beautiful and the location is perfect, we had a warm welcome with a drink and towel, but the rooms are pretty outdated and in desperate need of renovations. The Aircon was the biggest low. The hotel staff though were very warm and friendly and did their best to accomodate any special requests. Buffet breakfast is also expansive and pretty good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nitesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Stotra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2023

6/10 Okay

Perry

Travelled with family
Liked: Staff & service, amenities
Stayed 2N @ Westin x 3 rooms. Despite complimentary upgrade, the trade-offs were delayed in check-in (rooms only ready around 1630pm). Due to newly renovated, the rooms were dusty, locks not working and VOC smell. We only managed to settle down at around 1730H. Pools closed at 7pm so pretty much thats it to do for the day. We had dinner at Ikan restaurant. Food was pretty decent but a few of us got bitten by mosquitoes despite seated in aircon seating. At night, noticed our rooms also had few mosquitoes and my boys got a few bites again. They should have provided those insects repellent kit in each room. Breakfast spreads were good but couple of flies at some starions with no one attending. Hygiene needs to be improved. Their gym room is bad, you won't expect this standard from a 5 star hotel especially loked Westin. We had supper on 2nd night at bar lounge and thereafter our family had been vomitting and diarrhoea throughout the night till next day. We had to call for medical assistance to attend to us. To be fair, we could not conclude the root cause as our familly had dinner at Bali Collection. That said, 6 of us had dinner at Bali Collection, only 4 of us had supper that the bar. The other 2 were fine. Pros - Staffs were friendly and helpful. Hotel agreed to extend checkout time till 1600H.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mahathir

Stayed 3 nights in Dec 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay especially after the room upgrade. The staff was so friendly and welcoming! The breakfast was nice.
Stayed 5 nights in Dec 2023

10/10 Excellent

Aditi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy and outstanding service- we had a small glitch and required medical attention- doctor arrived in 10mins and was excellent. Really couldn’t have asked for better all the facilities were clean, food was delicious (including the diversity at the buffet breakfast), and the hospitality was so generous. Special thanks to the lady at the kids toy shop for going out of her way for us and the Hamabe teppanyaki chef and staff for making my partner’s birthday special. Thank you for another relaxing stay we look forward to returning.
Stayed 5 nights in Dec 2023