4.6 out of 5

"I thoroughly enjoyed the hotel. Location great. Rooftopbpool fab. Close to everything. Room wonderful exceot mind was an inside room iver looking con ... " More

By a verified traveller on Thu 31 Aug 2017

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Hotel Description

At The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels you'll be within just a 10-minute stroll of Beachwalk and Kuta Art Market. Highlights at this beach resort include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LED TVs with cable channels, and all 159 rooms feature free WiFi, free bottled water, and safes. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches include rainfall showerheads, slippers, and free toiletries.

A day of pampering at Aqua Spa can include massages and mani/pedis along with access to the spa tub. The restaurant, Waves Restaurant, is open for breakfast, lunch, and dinner. Surf Pool Bar is the resort's own bar. Business travelers can take advantage of conference space, a meeting room, and a business centre. Added amenities include free WiFi in public areas and a fitness centre. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Downtown Kuta resort, you'll be 1.4 km (0.9 mi) from Tuban Beach and 16.8 km (10.5 mi) from Sanur Beach.

Classic Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$102 per night

Deluxe Room with 0.6 m Shared Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels ratings based on 70 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Everyone (34) Couples (27) Family (9)
4 out of 5
Great location what's the beach across the road and wasn't metres of shopping. Overall experience was fantastic and would certainly recommend this venue to friends and family

Posted by on 5 Dec 2018

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4 out of 5
Nice hotel - great location and very helpful staff. Just a little noisy and could be better cleaning of bathroom

Posted by , from Sydney on 28 Oct 2018

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Comment from Hotel Management

31 Oct 2018 by The Kuta Beach Heritage

Dear Brett, We thank you for your review and appreciate your comments that became a source for improvements. We are looking forward to welcome you back in the near future. Cordially The Kuta Beach Heritage Hotel

5 out of 5

Perfect location to everything. Restsurants spa's

I thoroughly enjoyed the hotel. Location great. Rooftopbpool fab. Close to everything. Room wonderful exceot mind was an inside room iver looking conference srea.vi wouldnt do thst again.

Posted by , from merimbula nsw Australia. on 31 Aug 2017

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4 out of 5

Friendly Staff

Pros: Rooms were large and well set out. Breakfast was good Pool area was very nice Staff were friendly and helpful
Cons: No fresh air - rooms and corridors don't have any windows. Entrance to the hotel is not inviting and ground floor area is dark and needs air flow
Location: Close to beach and restaurants
This was our first stay at this hotel. It was a great location, large comfortable rooms but no windows.

Posted by , from Gold Coast Australia on 24 Aug 2017

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5 out of 5

Nice hotel close to everything

The Kuta beach is right across the street from the hotel. Shops and restaurants are also at walking distances. Hotel rooms are clean. Staff are very nice.

Posted by on 2 May 2017

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4 out of 5

Enjoyed our stay. Staff are friendly and helpful

All positive from this hotel if i had to pick a negative it would be that if you are on level 3 your card wont take to level 2, as we had family made it harder to visit them on there level. Gym not open until 7am.

Posted by , from New south wales Australia on 20 Mar 2017

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5 out of 5

Amazing resort, great location

Ugie & Singgih are such an asset to the amazing team at this resort. They go above & beyond . All staff were awesome, couldn't fault anything with this resort. Will definitely be back. Room was spacious, bed so comfy, breakfast delicious, pool area great. Wish I was still there.

Posted by , from worrigee Australia on 19 Feb 2017

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5 out of 5

Great hotel close to all shopping, beach & food.

Pros: Hotel spacious and very clean, loved the balcony overlooking the beach. Breakfast great and breakfast staff very friendly.
Cons: The service which we pay a tax for could greatly improve.
Location: The location was extremely good, across from the beach, market stalls and great food outlets. Had a fantastic stay.
Great stay was had for 5 nights, however the pool side bar staff not great on service (however 20% service charge) and the reception staff didn't explain the facilities of the hotel.

Posted by , from Perth WA on 20 Sep 2016

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5 out of 5

great hotel location couldn't be better

Pros: the staff were magic from our arrival to departure A BIG THANK YOU TO ALL
Cons: only thing which could be improved is the front make it a drop off point only no cars parked, steps should be clear
Location: for us the beach as we do a lot of beach walking we come to enjoy the weather and chill out hotel great for our needs
we have stayed in many hotels around Kuta in the past 20 years this by far has been the best we will be back for years to come MAGIC hotel

Posted by , from australia on 10 Sep 2016

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3 out of 5

Convenient but very noisy

Pros: The staff and their friendly and accommodating support.
Cons: Sound proofing of the walls, relocating the fire sensor, extra blankets, adjust the airconditioning or make the controller work.
Location: Location was good, accessible to everything, easy to get taxis though is always a traffic jam coming back from northern areas.
A lovely designed hotel, but with very thin walls on all sides - i could hear the TV in one room aside of my and clearly hear the guests arguing on the other room. The corridor is particularly noisy at all hours of the night i could hear everyone coming and going. I was on the third floor underneath the restaurant and pool deck on the fourth level - in the morning i could hear the tables being dragged around in position for breakfast and at night the pool pump would fire up. I did request a quiet room as i had heard from other reviews the ones facing Poppies Lane get disturbed by the night life. My room faced the foyer which limited privacy and had no natural light. The airconditioning was freezing, there were no extra blankets in the cupboard so i used the extral bath towels - i could not control the aircon setting. There was a fire detector sensor right above the bed which flashed like a disco ball in the dark making it difficult to sleep - it would have been better located somewhere else in the room. The staff were always very helpful and obliging with my requests which i really appreciated.

Posted by , from Darwin, Australia on 19 Jun 2016

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Comment from Hotel Management

12 Jul 2016 by Manager

Dear Trish, I thank you for your review and I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments have been discussed with the team in order to improve wherever possible. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Cordially,

About the The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Location Jl. Pantai Kuta, Br. Pande Mas, Kuta, Bali 80361

Property Features

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. A business centre and a meeting room are available. A rooftop terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels. A round-trip airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available. This 4-star Kuta resort is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 4 levels
  • Built in 2012
  • Dining venue
  • Bar by the pool
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (11 km / 6.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers 159 forms of air-conditioned accommodation with minibars and a safe. 42-inch LED televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Waves Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Open daily.

Surf Pool Bar – This bar is located by the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness centre.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 7, 2019 (from midnight March 6, 2019 to early morning March 8, 2019). Check-in and check-out will not be possible on March 7, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 580000 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 181500 for adults and IDR 90750 for children (approximately)
  • Airport shuttle fee: IDR 150000 per vehicle (one way)
  • Rollaway bed fee: IDR 580000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuta Beach Heritage Hotel Bali Managed Accor
  • Heritage Hotel Bali Managed Accor
  • Kuta Beach Heritage Bali Managed Accor
  • Heritage Bali Managed Accor
  • The Kuta Beach Heritage Hotel Bali - Managed By Accor

You should know

  • The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.