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3.8 out of 5

"I really love this place, the staff can’t do enough for you. The only thing I would say is the rooms need updating, this is my 3rd stay over a ten yea ... " More

By a verified traveller on Sun 24 Mar 2024

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Hotel Description

A family-friendly stay in Legian awaits you at The Jayakarta Bali. Within just a 10-minute stroll, you'll find popular attractions like Double Six Beach and Legian Beach. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools, and a full-service spa.

With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the onsite free kids' club, gym, and outdoor tennis court. Business travelers can take advantage of a meeting room and a business center. Additionally, you'll find free WiFi in public areas, a Turkish bath/hammam, and a sauna. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle.

Attractions within a 20-minute walk of this 3.5-star Legian hotel include Seminyak Beach and Kuta Beach.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$74* Per night/room 8 Apr. - 9 Apr.

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Interconnecting Deluxe

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Special Offer - Two Standard Double or Twin Rooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Jayakarta Bali ratings based on 170 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Jayakarta Bali

Everyone (92) Couples (36) Family (35)
4 out of 5
I really love this place, the staff can’t do enough for you. The only thing I would say is the rooms need updating, this is my 3rd stay over a ten year span and the decor and the rooms I feel need a bit of an upgrade, other than that it’s a beautiful well kept resort in a great position.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Rachmat

Thank you for stayed with us. We understand about our weakness and try our best to provide better services.

4 out of 5
Great location, dated but very clean rooms and facilities staff helpful and friendly

Posted by on 4 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Rachmat

Thank you for stayed with us.We are waiting forward to your next visit.

2 out of 5
Bad sevice poor cleaning of the rooms Mould in bathroom I had to tell the cleaner he forgot to replace towels and bathroom amenities every day No service by the pool Very outdated

Posted by on 22 Feb. 2024

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Comment from Hotel Management

23 Feb. 2024 by Rachmat

We are very sorry for your bad experience during your stay. We will try to improve our services in the future.

3 out of 5
For a hotel this size the gym has the worse equipment on the island. cloudy water comes out the taps and it has a tinge of brown ( unit 4 block i stayed in Feb 2024) as for the breakfast thats ok, used to be better years ago with the servery buffet having mushrooms and tomatoes cook thats stopped. benfit is the places around the hotel that make the experience enjoyable

Posted by on 12 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Rachmat

Thank you for stayed with us. We are working hard to make our guests happy but we are fully understand our weakness.

5 out of 5
The location and staff were great. Loved our stay. Breakfast was good. The only negative was the pool was too warm.

Posted by on 18 Dec. 2023

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Comment from Hotel Management

11 Jan. 2024 by Rachmat

Thank you for your positive review.We are very happy to read your happy experience during your stay.

3 out of 5
If you are on a budget and don’t spend a lot of time at the hotel then it’s great. The rooms are very run down and really need some upgrades. There is no shade around the pool area during the heat of the day and the tiling around the wet areas makes for an accident waiting to happen. We had multiple near misses.

Posted by on 2 Dec. 2023

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Comment from Hotel Management

11 Jan. 2024 by Rachmat

Thank you for your review.We will keep triying to improve our services among some of our weakness.We are happy when our guest happy.

3 out of 5

Posted by on 11 Nov. 2023

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Comment from Hotel Management

14 Nov. 2023 by Rachmat

Thank you for stayed with us and your review.Much appreciated.

4 out of 5
Have previously stayed here. Love the location, it’s a bit tired, pool tiles are very slippery. Would definitely stay again, I just love the location and the gardens surrounding.

Posted by on 20 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Rachmat

Thank you for your positive review,We are waiting forward to your next visit.

3 out of 5
The apartments need a renovation. The shower had no pressure at all. Under the beds had never been vacuumed. The railings were very rusted and unsafe.

Posted by on 19 Oct. 2023

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Comment from Hotel Management

20 Oct. 2023 by Rachmat

We are very sorry for your bad experienced. We will try our best to anticipate the same problem happen in the future.

2 out of 5
Needs better cleaning and maintenance within the rooms and around the pool areas. Arrived only to find our booked 'interconnecting' rooms were not available and we were sent off to 2 individual rooms (kids too young to be separated) with no apology or warning. The right room combo was only found after we demanded free accomm for the first night. TV and internet access was very sporadic with whole days with no access to either TV or internet, which, when they are paid for and relied on for work and family entertainment, is very frustrating to not have access to, with no apology or explanation to any guests.

Posted by on 11 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Rachmat

Thank you for stayed with us.Please apologize us for your bad experienced. We understand that we have several weakness need our attention..We are working hard to serve our best services as much as we can but sometime we did not succeed.

About the The Jayakarta Bali - CHSE Certified

Location Jl. Werkudara Street, Legian, Bali 80001

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Jayakarta Bali offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. A children's pool, a fitness center, and a rooftop terrace are also featured at the family-friendly The Jayakarta Bali. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. This 3.5-star Legian hotel is smoke free.

  • 347 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars by the pool
  • Built in 1984
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and shopping center shuttle; airport pick-up
  • Parking: Free self parking

Room Amenities

The Jayakarta Bali offers 347 air-conditioned accommodations with private spa tubs and minibars. Rooms open to balconies. A pillow menu is available. 21-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

  • Private hot tub
  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

The Jayakarta Bali has 3 restaurants on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 17
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Jayakarta Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 600000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at The Jayakarta Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 7 for children
  • Airport shuttle fee: USD 30 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Jayakarta
  • Jayakarta
  • Jayakarta Bali
  • Jayakarta Bali Hotel
  • Jayakarta Bali Hotel Legian
  • Jayakarta Bali Legian
  • The Jayakarta Bali Hotel
  • The Jayakarta Bali Legian
  • The Jayakarta Bali Hotel Legian

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.