4.1 out of 5

"We had a great stay at the hotel the staff where really good and helpful any requests were seen to straight away. we had a small issue with our room t ... " More

By a verified traveller on Tue 03 Apr 2018

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Hotel Description

At Swiss-Belhotel Segara you'll be close to popular attractions like Nusa Dua Beach and Geger Beach. Highlights at this hotel include a restaurant and free self parking.

All rooms feature phones. Additionally, minibars and premium bedding are available.

The restaurant, Cafe Laguna, serves international cuisine and is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a free manager's reception, and a snack bar/deli.

Attractions near this 4-star Kuta Selatan hotel include Bali Nusa Dua Theater and Bali Nusa Dua Convention Centre.

Superior Room, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$79 per night

Superior Room, 1 Bedroom, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe, with Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Interconnecting Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premier Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, with Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss-Belhotel Segara ratings based on 57 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Swiss-Belhotel Segara

Everyone (25) Couples (23) Family (9)
3 out of 5
Hotel and facility itself was nice. But the bed was too uncomfortable downstairs. It's too noisy at night. You can hear every footsteps and conversation next door. Too many mosquitoes and too hot in the bedroom on the upper floor.

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by General Manager

Thank you for staying with us and so glad to figure out that hotel and facility was nice, on the other hand we are noted your comment about the sofa bed on lower level of duplex room as we might set up additional duvet to make it softer, also apologies in regards to the mosquitoes therefore we had provided the spray as well as the electric one. We will also checked the air condition, Your feedback is highly appreciated and look forward to welcoming you again next time. best regards,

4 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by GM

Thank you so much.

4 out of 5
Nice hotel on the beach and close to Bali collection great pool and poolbar

Posted by on 1 Oct. 2018

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Comment from Hotel Management

2 Oct. 2018 by General Manager

Dear Sir/Madam, Thank you for your recent stay and do appreciate all your positive comment about the pools and our hotel facility, hope you had an enjoyable holiday. We are looking forward to have another chance to accommodate you again. Best regards,

1 out of 5

Avoid this hotel

Pros: Not a single thing.
Cons: Spend some money upgrading rooms and facilities!!!!!
Location: Hotel was removed from main Nusa Dua area nothing close to walk to. Best bet would be to hire a motorbike if you were staying here.
Old and tired hotel, room smelt from drain in bathroom, air-con above bed leaking water down wall,and mould growing, hate to think what was growing in bed mattress. Staff were nice enough but service very ordinary. Breakfast ok but everything luke warm little things like running out of cups and glasses, cutlery etc. Place run like a backpacker joint.

Posted by , from Perth on 23 Jul. 2018

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Comment from Hotel Management

24 Jul. 2018 by General Manager

Thank you for staying with us and spent your time to share your experience, and we do apologize for the inconvenience caused. We are noted your feedback and certainly we will be looking into each point that you have made and do an evaluation for further improvement. We always treat every comment as an essential input to be an important part of the ongoing process to improve our product as well as services. Thank you for choosing our Resort on your recent holiday in Nusa Dua and we look forward to welcoming you back in the future.

2 out of 5

Dated hotel lacking management.

Hotel was booked based on the photos; however we found the current condition was not the same. Most things ordered off the menu were not available, both drinks and food menu. Pool was clean but icy cold and dangerously slippery around the edges. I witnessed 3 ppl falling incl. myself. Clean towels were not always available and service was very slow. Worst Bali stay to date (8 days!) Had to change rooms for a list of reasons.

Posted by , from Australia on 13 Jul. 2018

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Comment from Hotel Management

24 Jul. 2018 by General Manager

Thank you very much for taking the time to review our property, and we do apologize for the inconvenience caused. We are noted your feedback and certainly I will share with the team for our evaluation and further improvement. We always treat every comment as an essential input to be an important part of the ongoing process to improve our product as well as services. Thank you for choosing our resort on your recent holiday in Nusa Dua and we are looking forward to welcoming you back should you visit Bali again.

4 out of 5
We had a great stay at the hotel the staff where really good and helpful any requests were seen to straight away. we had a small issue with our room they came gave us 2 other rooms to choose from with no fuss we were moved straight away.

Posted by , from WA on 3 Apr. 2018

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Comment from Hotel Management

6 Jan. 2019 by General Manager

Thank you for staying with us and glad to hear that you had a great stay during your last visit, the entire team are looking forward to welcoming you again in the future.

2 out of 5

Cheap, but also further away and seems run down.

No wifi internet connection for our stay. Such a loud (and broken) hot water system that I had to request a room change for the first time in my life. They did change, the room without trouble.

Posted by , from Sydney on 22 Jan. 2018

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Comment from Hotel Management

6 Jan. 2019 by General Manager

Thank you for staying with us and apologies for some issue occur during your last visit, in regards to the wifi we have upgraded the bandwidth as well as coverage area in order to gain more speed and can be accessed at any area. we look forward to welcoming you again next time.

4 out of 5

Could be better

Expected more from this hotel because of location

Posted by , from Perth, Australia on 17 Jan. 2018

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Comment from Hotel Management

18 Jan. 2018 by Hendrik

Dear Natalia, Thank you for Staying with us and give us your feedback, we look forward to welcoming you back again.

5 out of 5

Comfortable Stay

Very good hotel. Kid friendly too. Loved our stay. Great service and lovely people. Spa is very good.

Posted by , from Australia on 27 Dec. 2017

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Comment from Hotel Management

18 Jan. 2018 by Hendrik

Dear Shanthi, Thank you for staying with us and very glad to read your positive feedback about the hotel especially the great service from all of the staff. We are looking forward to welcoming you back again in near future.

2 out of 5

Beach & Bali Collection too far away from Hotel.

Pros: Access to the pool from our room was very good.
Cons: Some music in the evening in the lounge would be very good.
Location: Nothing to do nearby. Location very poor.
Very limited English spoken by hotel staff and therefore very difficult to explain any problems or advice.

Posted by on 26 Aug. 2017

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Property Features

Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. The business-friendly Swiss-Belhotel Segara also features coffee/tea in common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. This 4-star Nusa Dua hotel is smoke free.

  • 1 building
  • 5 levels
  • Built in 2011
  • Dining venue
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Express check-in
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.)
  • Parking: Free self parking

Room Amenities

Guest accommodation at Swiss-Belhotel Segara offers minibars. Beds feature premium bedding.

  • Minibar
  • Luxury bedding
  • Telephone

Food & Drink

The hotel hosts a free manager's reception daily.

Cafe Laguna – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 02:00 PM

Special check-in instructions:

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 7, 2019 (from midnight March 6, 2019 to early morning March 8, 2019). Check-in and check-out will not be possible on March 7, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 12:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Segara

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Breakfast
  • In-room bottled water
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Swiss-Belhotel Segara Hotel Nusa Dua
  • Swiss-Belhotel Segara Hotel
  • Swiss-Belhotel Segara Nusa Dua
  • Swiss-Belhotel Segara
  • Swiss-Belhotel Segara Resort And Spa
  • Swiss-Belhotel Segara Resort & Spa Bali/Nusa Dua

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Pets and service animals are not allowed on site.