4.0 out of 5

"Our time at the Sofitel was enjoyable. The rooms were quite comfortable and the beds and pillows were very comfortable and clean. The pool area was hu ... " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

A luxury stay in Nusa Dua awaits you at Sofitel Bali Nusa Dua Beach Resort. Within just a 15-minute stroll, you'll find Bali Nusa Dua Convention Centre and Bali International Convention Center. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 415 rooms, and you can enjoy free WiFi, balconies or patios, and sofa beds. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and slippers. Separate bathtubs and showers, espresso makers, and down comforters are also available.

A relaxing visit to So SPA can include deep-tissue massages, hot stone massages, and body wraps along with access to the sauna and spa tub. The restaurant, Kwee Zeen, serves Asian cuisine and is open for breakfast, brunch, lunch, and dinner. L'oh Bar is the hotel's own bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite free kids' club and fitness centre. 25231 square feet (2344 square metres) of event facilities include conference centres, and other business amenities include a business centre. Plus you'll find free WiFi in public areas, a lazy river, and an outdoor tennis court. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle.

With a stay at this 5-star Kuta Selatan hotel, you'll be 2.3 km (1.4 mi) from Nusa Dua Beach and 20.5 km (12.7 mi) from Uluwatu Temple.

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$283 per night

Luxury Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Prestige, Club Millesime Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room (Plunge Pool)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Villa (Pool Villa Club Millesime Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sofitel Bali Nusa Dua Beach Resort ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofitel Bali Nusa Dua Beach Resort

Everyone (17) Couples (2) Family (3)
5 out of 5
This is one of the best hotel in Nusa Dua Bali. They offered relaxing holiday while there were lots activities in hotel just in case guests were bored. I also like the hotel beach which is accessable easily and good to have some fun with kiddos. The room is very spacious and has ambient lighting to increase the relaxing mood. Definetely i will be back to stay in this hotel in future. The only thing i hate was i only stayed one night and couldnt enjoy for more

Posted by , from Bandung, Indonesia on 22 Nov 2018

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Comment from Hotel Management

23 Nov 2018 by General Manager

Dear Agustian, Bonjour! Selamat Pagi! Thank you very much for sharing your memorable experience at Sofitel Bali Nusa Dua Beach Resort. We are glad to hear that you and family thoroughly enjoyed your precious family time with us. Your commendation towards our overall property and the beach is highly appreciated. You are more than welcome to return for another Magnifique journey with us. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

Great hotel with excellent pool facilities

Pros: The pool facilities
Cons: Wifi reliability
Location: Location is very close to the Tollway entrance.
Our time at the Sofitel was enjoyable. The rooms were quite comfortable and the beds and pillows were very comfortable and clean. The pool area was huge with many different sections and very good kid's pool area. The daycare facilities for kids looked very nice and not too pricey (we didn't use it ourselves). The distance from the beach was only a 5 minute walk. The staff were all very hospitable and helpful. The breakfast buffet at the Kwee Zine restaurant were pretty good, I would rate it 8 out of 10. The dinner buffet at the Kwee Zine restaurant was not as good value for money (food was not bad at all, but the variety of items didn't seem worth the cost of almost $50AUD per person). Another thing we noticed, which was minor, was that the Wifi in the room occasionally dropped out (there were about 2 days where it was more prevalent and we complained on those days). What I found was that wifi is offered in 2.4Ghz and 5Ghz frequencies and when our gadgets connected to the 2.4Ghz frequency we had a better experience. Overall our stay there was very relaxing and enjoyable. I wold recommend the Sofitel to families with kids. Our daughter was 2 years old.

Posted by , from Melbourne on 6 Aug 2018

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Comment from Hotel Management

23 Aug 2018 by Sylvain Pasdeloup

Dear Sonny Gandhi, Bonjour! Selamat Siang! We appreciate the time you spent on writing this review for us on Wotif. My team and I are always glad to read that our guests loved all their stay and could thoroughly enjoy it. At Sofitel, we strive to exceed our guest expectations therefore we are delighted to see the high score you gave us. We all are looking forward to serving you again in the future. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

Luxury at it's best

Pros: Location Food offering Buffet Breakfast Plunge pool villa stunning grounds the staff!
Cons: There were a few maintenance items in the room ie light globe out etc. Minor. Just attention to detail prior to arrival or from housekeeping.
Location: We choose to be out of the over tourist crowded areas and this was the best decision we made - you have the best of both worlds!
This was our first time to Bali, although have traveled throughout Asia. We decided to spoil ourselves for several reasons including an anniversary and birthday. The hotel was pure luxury - just like a brochure. We arrived late into Bali and checked in at midnight, however the staff were fantastic. They greeted us so warmly and for the moment we arrived, to checking out 5nights later, we couldn't fault their service. We paid extra for a plunge pool villa and it was well worth the money, although the main hotels pools were amazing. We used both. It was my birthday and my partner alerted Reception as a surprise. He didn't think anything would be done, however some of the hotel team arrived at our room, singing "Happy Birthday", holding a cake with candles and a Happy Birthday banner. It was just fabulous. Thank you. We would highly recommend this hotel and are looking forward to returning.

Posted by , from Australia on 8 Apr 2018

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Comment from Hotel Management

5 Jun 2018 by General Manager

Dear Chelsea & Seth, Bonjour! Selamat Siang! Thank you for sharing your positive feedback online on Wotif. It makes us really glad to know that you savoured much our food from the buffet breakfast. I believe that it truly pampered you. I noted your remarks and I have shared it as well to the related department so actions can be taken to address it. Thank you for sharing with us and we hope to see you again in not too distant future. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

2 out of 5

Very noisy renovation right near pool and beach

Pros: rooms are nice, service is good, usual Bali confusion of some staff but that happens everywhere in Bali, food was pretty good
Cons: don't jack hammer up a pathway during the hours when people are trying to relax by the pool... just common sense really!
We stayed here in October 2017 and it was fantastic... HOWEVER we stayed here in April 2018 and it was very poor. I normally don't ever write reviews but this stay deserves a review... a bad one!. There is a very loud renovation occurring right near the pool. So lying by the pool in the afternoons (when the work starts from about 1pm onwards), there is drilling (jack hammering a path) crashing, banging and generally very noisy. Even earphones will not cancel it out. Also the bar near the beach is right next another site of renovation, so also very noisy with crashing banging and drilling. Also access is blocked at various times of the day so you had to walk around the renovation to get to whereever you are going. I was so upset about the noise, I never would have booked this hotel if I had known this was going to be happening. Most disappointing Bali experience ever and I have been about 10 times. If you want to stay in this hotel I suggest you call ahead and check that the renovations (all of them) are finished).

Posted by , from Australia on 7 Apr 2018

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Comment from Hotel Management

8 May 2018 by General Manager

Dear Mich, Bonjour! Selamat Siang! Thank you for sparring your time to write us a review online on Expedia following your stay at our property. While it was our pleasure to welcome you back at our resort, we regret to read that your experience was not up to your expectations. It truly saddened us to know that you were disturbed by the noise from the maintenance taking place during your stay at our resort. We trust that This projects is leeded with the sole aim of ensuring our guests satisfaction by updating and maintening some of our facilities to match with our promises for luxury. We hope to get another opportunity to serve you better and this time, I will ensure you live a wonderful experience with us. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

Sofitel Bali Nusa Dua

Lovely hotel. Excellent breakfast. Great pools. The rooms were well appointed. We enjoyed our four night stay and really cannot fault the hotel or its staff.

Posted by , from Sydney, Australia. on 10 Mar 2018

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Comment from Hotel Management

14 Mar 2018 by General Manager

Dear Paul, Bonjour! Selamat Siang! We highly appreciate your time spent to share your experience online on Wotif.com. Nothing could delight us more than hearing our guest was enjoying their stay with us to the fullest. At Sofitel, we strive to exceed our guest expectations and it is a pleasure for all of us to read that you were impressed by our pool, rooms and breakfast. Your satisfaction would be our huge reward as it is what we strive to keep hearing from our guest every day. We are beyond happy to be at your service again on the time you return to Bali in the nearest future. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

Beautiful hotel, amazing clean area

Late check out at 3pm with no charge. Beautiful hotel to walk around with walking paths around the beach. Breakfast very huge m.

Posted by on 3 Mar 2018

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Comment from Hotel Management

7 Mar 2018 by Sylvain Pasdeloup

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for sharing your Sofitel Bali experience online on Wotif.com. We are indeed grateful of our strategical location, right on the best area of Nusa Dua beach - Bali. Walking around on the pathway along the beach is definitely a must do when staying at our resort, especially during sunrise! We are thrilled you could experience this. We also provide bicycle to allow you visiting further and discovering more of our beautiful island. We look forward to welcoming you back for another magnifique journey with us. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

4 out of 5

Good pool and great for kids

We love this hotel and kids club and location on beach really good family hotel. Service and food is fabulous

Posted by , from t on 27 Dec 2016

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2 out of 5
Shower always have bad smell. Breakfast not nice.

Posted by on 17 Nov 2016

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Comment from Hotel Management

25 Nov 2016 by Quality Manager

Dear Valued Guest, Bonjour! Selamat Siang! I was surprised to read your review as our breakfast , with its quality and extensive variety is often commented by our guests as a highlight of their stay. Nonetheless, I regret it could not meet your expectations. Regarding the smell when taking your shower, please accept our apologies. This is certainly not up to our usual luxury standards. Next time, I encourage you to notify any ambassador that will coordinate the fixing of the issue with our engineering team or otherwise, our duty manager will happily help you change room and find a way to recover your experience. Would you like to share more about your experience in our resort, please contact us at H9078-QM@sofitel.com. We wish you a magnifique day and hope you will give us the opportunity to serve you better in the future. Best regards, Victor Guillemot Quality Manager Sofitel Bali Nusa Dua Beach Resort.

4 out of 5

Kind hearted staff and beautiful swimming pools.

Pros: The pool access rooms were magnificent and the pools were truly the highlight of the hotel. Hard to leave. Club Milleseme was fantastic value.
Cons: Attention to detail in room cleaning-not forgetting items such as towels, toilet paper and maintenance needed on such things as room telephones.
Location: Tanjung Benoa water sports excellent: jetskiing, parasailing, banana boat & flying fox .The Bali Collection shops & free shuttle was excellent.
The people were beautiful at the hotel. Their friendliness and willingness to help overrides any issues one might experience. The manager in Club Milliseme Victor was lovely and would often visit guests to see how they were doing. The Club was great value with highlights being high tea on tiered stands every day, tapas and unlimited drinks. The Club was always comfortable and a lovely place to relax, unwind and take in the day you've had. The pool and pool bar were magnificent. Cannot emphasise the benefits of splurging on a pool access room which sooths the soul. The So Spa was heaven with promotional treatments being excellent value. Would recommend their 90 minute Balinese massage. The Sunday brunch was a real treat. The best food buffet in Bali. Book in advance as this is very popular among guests and locals. It is great to see and do as much as you can in Bali but this hotel was a world of its own, one that was very hard to leave behind. I will be coming back for sure. :)

Posted by , from Sydney, Australia on 16 Nov 2016

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2 out of 5

Dissapointed - the food in this hotel is terrible.

Pros: The room and pool were the best parts of the hotel. Having said that, they need to explain at check in when you get to the room where all the light switches are. Bathroom lights are hidden behind the bathrobe which is hanging next to the vanity. The Do Not Disturb sign on the door should be enough but there is also a button so if you take the sign off the door thinking they will make up your room, beware that you can easily accidentally press the do not disturb switch which is right above the light switch and nearly invisible to read.
Cons: The pool side service was extremely slow. We arrived at the pool bar on our first day, it was very quiet, only one person behind the bar yet we waited 30 minutes for our cocktails and 45 minutes for a club sandwhich which was terrible. But the most disappointing aspect of our stay was the poor quality of the food. Pre-cooked and then warmed up pancakes at the breakfast buffet is unacceptable. The Kwee Zeen restuarant buffet was all pre-prepared and awful. Had to eat at neighbouring hotels for the rest of our stay.
Location: Nusa Dua beach is a beautiful location with a pleasant 20 minute stroll to the Bali Collection for shopping, massages and food.

Posted by , from Perth, West Australia on 24 Oct 2016

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Comment from Hotel Management

2 Nov 2016 by Victor Guillemot

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for choosing to stay at Sofitel Bali Nusa Dua Beach Resort. We sincerely apologize for your disappointing experience. It is a dismay to note that your stay was not in keeping with our reputation for excellent service. I have shared your comments with relevant departments for improvement. We appreciate your feedback as it allows us to make the necessary changes in the service we provide. Also please kindly be informed that we have over 5 live cooking stations at our Buffet Dinner at the Kwee Zeen restaurant, nothing is pre-cooked but only done on the spot to replace empty dishes. I was therefore surprised by your comments. Nonetheless, rest assured that your feedback is important to us and if you have any other concerns that you would like to share, please feel free to contact us directly at H9078-QM@SOFITEL.com. Sincerely, Victor Guillemot Quality Manager Sofitel Bali Nusa Dua Beach Resort

About the Sofitel Bali Nusa Dua Beach Resort

Location Lot N5 Nusa Dua Tourism Complex, Nusa Dua, Bali 80363

Property Features

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Bali Nusa Dua Beach Resort, you can cool off in one of the 4 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A swim-up bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a free kid's club, a kid's pool and an outdoor tennis court. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 415 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 12 conference rooms
  • 25231 sq ft of conference space
  • 2344 sq. m of conference space
  • Built in 2013
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 4
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (12.5 km / 7.7 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sofitel Bali Nusa Dua Beach Resort offers 415 forms of air-conditioned accommodation with minibars and espresso makers. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary slippers, designer toiletries and a hairdryer. This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Deep soaking tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Kwee Zeen – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.

Cut Catch Cucina – This poolside fine-dining restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Toya beach Bar and Grill – This beach seafood restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Le Bar – Overlooking the garden, this lobby lounge specialises in international cuisine and only serves light fare. Open daily.

L'oh Bar – This poolside bar specialises in international cuisine and serves lunch and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 7, 2019 (from midnight March 6, 2019 to early morning March 8, 2019). Check-in and check-out will not be possible on March 7, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 865150.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sofitel Bali Nusa Dua Beach Resort

Policies

Children age 10 and under have access to the resort's kids club and are not permitted in Club Millesime lounge. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 338000 for adults and IDR 169400 for children (approximately)
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
  • Rollaway bed fee: IDR 865150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Bali Nusa Dua Beach Resort
  • Sofitel Bali Resort
  • Sofitel Bali Nusa Dua Beach
  • Sofitel Bali

You should know

  • Sofitel Bali Nusa Dua Beach Resort offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.