4.5 out of 5

"We booked in for 4 nights and then stayed for 8 because we loved the hotel, the kids loved it and Sanur is a really nice place. The shuttle bus servi ... " More

By a verified traveller on Wed 17 Jan 2018

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Hotel Description

A family-friendly stay in Denpasar awaits you at Prime Plaza Suites Sanur - Bali. You'll be within a 20-minute walk of Sanur Night Market and 1.9 km (1.2 mi) from Sanur Beach. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi.

A day of pampering can include Swedish massages, Thai massages, and body scrubs along with aromatherapy and Ayurvedic treatments. The aparthotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the free kids' club, fitness centre, kids' swimming pool, and waterslide. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Denpasar aparthotel, you'll be 17.2 km (10.7 mi) from Tuban Beach and 21.4 km (13.3 mi) from Nusa Dua Beach.

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$170 per night

Suite, 2 Bedrooms, Balcony

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Prime Plaza Suites Sanur - Bali ratings based on 34 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prime Plaza Suites Sanur - Bali

Everyone (12) Family (22)
4 out of 5

Great place for a family

We booked in for 4 nights and then stayed for 8 because we loved the hotel, the kids loved it and Sanur is a really nice place. The shuttle bus service is really useful however it would be good if it ran later at night. It's a great touch to have dedicated lounges at the beach so you get the best of both worlds - a resort and a beach holiday at a very reasonable price.

Posted by , from Brisbane on 17 Jan 2018

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5 out of 5
Excellent staff

Posted by on 16 Jan 2018

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4 out of 5
Family friendly to the max. Comfortable and appealing. Staff are brilliant and always helpful.

Posted by , from Adelaide, South Australia on 8 Sep 2017

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5 out of 5

Modern hotel, great facilities

Pros: Pools, happy hour, friendliness of staff
Cons: More beanbags poolside in kids area.
Location: Back gate is very handy, open 7am to 6pm only 7 minute walk to shops and restaurants. OMG massage only 5 minutes walk and has fantastic treatments.
Terrific facilities for families, modern, clean rooms. We had a very pleasant stay with our two children. Breakfast was amazing! Pools were awesome, our kids loved the waterslide. Very safe with lifeguard on duty. Games area and playground was also good when kids needed time out. Happy hour was amazing and am already missing it, only been home one day. Thanks, we'll be back!

Posted by , from Warrnambool on 26 Jul 2017

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5 out of 5

Great Hotel & Staff

Pros: Staff are awesome and very accommodating and friendly.
Cons: Cooking utensils were limited and you had to clean your own dishes etc. No option to engage a maid or the like, although we are ok and used to that.
Location: Reasonably close to town, although on main road frontage. Still quiet though in the resort and rooms and secured back entrance to the township.
Family friendly hotel with very clean and tidy rooms and grounds. Staff were awesome and very accommodating and friendly. 3 Bedroom Loft apartment was big and spacious.

Posted by , from Australia on 22 Jul 2017

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5 out of 5

Great family hotel

Room, pool, facilities and food were all terrific. Just a short stroll down the back lane to the shopping, restaurants and beach. It would be awesome if the back gate was able to be accessed after 6pm, however only 50000 Rp ($5) for a taxi back. Overall we had a fantastic time at this hotel and would definitely go back.

Posted by , from Perth, Aus on 12 Jul 2017

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3 out of 5

Nice hotel. Inconvenient location

Cons: Very noisy. Can hear every footstep from people above you
Location: Ok - shuttle bus needs to operate more. We planned to catch it a couple of times but could not get on
Nice hotel decent facilities. Helpful and friendly staff

Posted by on 10 Jul 2017

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5 out of 5
Pros: Every thing was great and very well priced . Staff were always asking if things were ok and if there was anything you needed.
Cons: Nothing I can think of
Location: Sanur is a quite place away from the busy kuta area
Fantastic motel , biggest rooms I have seen , great place for kids with water slides etc . Easy walk into sanur and beach or just catch free shuttle bus . Really nice place to stay and relax .

Posted by , from australia on 3 Jun 2017

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5 out of 5

Staff extremely helpful close to shopping,beach.

Pros: Friendly staff and cleanliness of rooms
Cons: A kettle to boil water?
Location: Beach and shops close by,taxis available and fee courtesy bus avaiable
Recommend Paradise Beach Resort to any travellers as a central base for all activities,friendly atmosphere and delightful staff

Posted by , from Wangaratta Vic Aus on 26 Mar 2017

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4 out of 5

Crisp, clean and exceptional staff!

Started off with a lost booking but no problem for the girls at FOH! Got an upgrade to a double suite because my booking never made it from Wotif. Nothing but smiles and happy conversation everytime we walked past as well as from all staff around the property. Nothing was too hard or too much. Clean facilities and fantastic room. Could use more shading around the pool as the same family kept taking the shaded area each day - perhaps collapsible beach umbrellas. Fabulous otherwise! Will be back!

Posted by , from Brisbane, Queensland on 22 Feb 2017

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About the Prime Plaza Suites Sanur - Bali

Location Jalan By Pass Ngurah Rai 83, Denpasar, Bali 80228

Property Features

Prime Plaza Suites Sanur - Bali offers its guests 2 the outdoor swimming pools, a waterslide, a fitness centre, and a kid's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Spa services, a terrace, and a free kid's club are also featured at the family-friendly Prime Plaza Suites Sanur - Bali. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Denpasar aparthotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • 2 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Children's club (free)
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (16.4 km / 10.2 mi)
  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Prime Plaza Suites Sanur - Bali offers 84 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation offers separate living rooms. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include complimentary slippers, complimentary toiletries and a hairdryer. This Denpasar aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchen
  • Multiple bedrooms
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Prime Plaza Suites Sanur - Bali has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Swedish massage
  • Number of treatment rooms 2
  • Thai massage
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 7, 2019 (from midnight March 6, 2019 to early morning March 8, 2019). Check-in and check-out will not be possible on March 7, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 19 for adults, and USD 5 and USD 11 for children (approximately)
  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanur Paradise Plaza Suites Aparthotel
  • Paradise Plaza Suites Aparthotel
  • Sanur Paradise Plaza Suites
  • Paradise Plaza Suites
  • Sanur Paradise Plaza Hotel Sanur
  • Sanur Paradise Plaza Suites Bali

You should know

  • Prime Plaza Suites Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.