4.8 out of 5

"loved my stay with the Hilton and the price deduction was fantastic while renovations were happening at the hotel. However the renovations were subtle ... " More

By a verified traveller on Fri 08 Jun 2018

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Hotel Description

A luxury stay in Nusa Dua awaits you at Hilton Bali Resort. You'll be 4.6 km (2.9 mi) from Pasifika Museum and 5.7 km (3.5 mi) from Nusa Dua Beach. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges, and a full-service spa.

LED TVs with cable channels are featured in all 407 rooms, and you can enjoy free WiFi, balconies or patios, and sitting areas. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Additionally, separate bathtubs and showers, in-room childcare, and free bottled water are available.

A day of pampering at Mandara Spa can include hot stone massages, body wraps, and facials along with aromatherapy and reflexology. The restaurant, The Shore Restaurant, is open for lunch and dinner. At the resort's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 indoor tennis courts and outdoor swimming pool. Business travelers can take advantage of conference space, meeting rooms, and limo/town car service. Other amenities include free WiFi in public areas, a fitness centre, and a spa tub. Buffet breakfast is available daily between 6 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle.

Places within a 30-minute drive of this 5-star Kuta Selatan resort include Moon Cot Sari Turtle Farm and Garuda Wisnu Kencana Cultural Park.

Deluxe Twin Room, Non Smoking, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$181 per night

Executive Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Villa, 1 Bedroom, Non Smoking, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Bali Resort ratings based on 46 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Bali Resort

Everyone (13) Couples (21) Family (12)
3 out of 5

In process of upgrading

Pros: The staff at all times were extremely courteous and professional. This made up for a lot of our issues.
Cons: The mould issues in the garden rooms must be addresses if health problems for guests are to be avoided for long stays. Other issues are minor.
Location: Location of resort is great.
The room at arrival had several issues; mould on the walls, aircon leaking into the wardrobe, shower handle fell off at first use. Shower door did not close fully. Air conditioner leak and shower handle were fixed when staff were alerted to issue. Mould on wall was still there at end of stay, as was the problem with the shower door not closing fully. Recommended to the clerk at reception to fix these issues prior to next guest.

Posted by , from Sydney on 10 Aug 2018

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Comment from Hotel Management

4 Sep 2018 by Peter Simson

Dear Reg, Thank you for sharing your stay experience while residing at the Hilton Bali Resort. While I was happy to receive your thoughts on our great staff and location, please accept my sincere apologies for the unexpected encounter you described with our the room condition, which we have personally shared to our Senior Leader in Front Office and Housekeeping to improve our services and offer in the future. You may be aware that we have initiated an on-going property improvement program, which we trust will permit us to better align with the expectations of our guests and in turn, ensure that we continue to establish the Hilton brand standards within this beautiful resort. Reg, thank you again for your constructive feedback. We do hope that we will have the opportunity of being able to welcoming you back to the Hilton Bali Resort at some point in the future and as and when you next have reason to visit Bali. Until the occasion prevails, Kind regards, Peter Simson General Manager Hilton Bali Resort

5 out of 5
loved my stay with the Hilton and the price deduction was fantastic while renovations were happening at the hotel. However the renovations were subtle and well managed. The staff were wonderful and room large and service fast and pleasant. Breakfast missed a few luxuries but when I asked the staff provided these not just once but every morning. I loved that the resort had its own private access to the beach and dinner just metres from the sound of the surf was superb. Only suggestion was meal service ie a light lunch around the pool a little expensive everyday and no nearby shops to purchase. Many thanks do so wish I will be able to come back

Posted by on 8 Jun 2018

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Comment from Hotel Management

14 Jun 2018 by Peter Simson

Dear Mr/Ms, Thank you very much for taking the time to write your detailed review. I am delighted to read of your positive stay experience and that you were impressed with our facilities. Your comments will most certainly be shared with all of our Team Members as this sentiment will continue to inspire us to deliver the warmth of traditional Balinese hospitality and Hilton service standards. We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until the occasion prevails, With my best regards, Peter Simson General Manager Hilton Bali Resort

4 out of 5

Luxury hotel

Luxury hotel - great kids pool, beautiful pool, lovely rooms, clean, friendly staff, beach front, awesome views, beautiful gardens and great restaurants, however the food prices are a bit expensive. Expect to pay top dollar for meals and snacks. Haagen Dazs icecream $9.50 AUD!

Posted by , from SA on 27 Aug 2016

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4 out of 5

5 Star Hotel on the cliff with best view

Pros: The view of the sea from reception (on level 15). Level one is beach level and pool level. Loved the executive club which had its own infinity pool
Cons: The pools downstairs can be updated as they are not as up to date as some the other brand name pools in the area. E.g. The pools of the Grand Laguna.
Location: Niko is not close to the other resorts buy that is the appeal. A shuttle ride or cheap taxi can get you anywhere. The private beach is great.
Niko has the best views in Nusa Dua and a great vibe

Posted by , from Los Angeles on 12 Feb 2016

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4 out of 5
Great location, service attentive and all round great stay.

Posted by on 5 Jan 2016

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5 out of 5

Grand Nikko - Very Luxurious and relaxing!

Pros: See above!
Cons: The only thing I would have liked that wasn't included is breakfast. All the other places we stayed in Bali had Breakfast included.
We had a wonderful stay at the Nikko. The staff were wonderful. Helpful, polite and always pleasant. It was very luxurious there. I loved the yoga near the beach in the mornings and it was great having the pools there as it was so hot during our stay. The restaurant near the pools is great. Dinner overlooking the ocean is special! Thank you to all at the Nikko.

Posted by on 15 Dec 2015

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5 out of 5
Pros: Nikko club staff
Cons: The daily cost of being in the nikko club
Location: Wonderful
Facilities: Home away from home; Value: Costly; Service: Go the extra mile; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Gold Coast on 20 Feb 2015

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5 out of 5
Location: Perfect, Inspiring, Outstanding
Facilities: Top of the line, State of the art, Outstanding; Value: Bargain, Fantastic, Amazing; Service: Remarkable, Go the extra mile, Outstanding; Cleanliness: Spotless, Immaculate, Pristine;

Posted by , from Australia - NSW - Sydney on 4 Feb 2015

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5 out of 5
Pros: The friendly staff and the swimming pools
Cons: Can't think of any
Location: Inspiring
Facilities: Outstanding; Value: Affordable; Service: Flawless, Outstanding; Cleanliness: Immaculate; highly recomend for relaxing holiday

Posted by , from Australia - QLD - Townsville on 4 Feb 2015

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5 out of 5
Pros: Waterslide, friendly, helpful staff
Cons: Getting to the pool area
Location: Wonderful, Away from it all, Secluded
Service: Go the extra mile; Cleanliness: Spotless, Beautiful;

Posted by on 31 Jan 2015

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Renovations + Closures

The property will be renovating from 01 December 2018 until 30 April 2019 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

The property will be renovating from 01 May 2019 until 30 November 2019 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

During renovations, the resort will make every effort to minimise noise and disturbance.

Property Features

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hilton Bali Resort such as the outdoor pool and the kids' pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. Public spaces have free WiFi. This luxury resort also offers a hot tub, a sauna and a fitness centre. Free self parking and valet parking are available. This 5-star Nusa Dua resort is smoke free.

  • 407 guestrooms or units
  • 15 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 14 conference rooms
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Indoor tennis courts - 3
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (15.4 km / 9.5 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hilton Bali Resort offers 407 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

The Shore Restaurant – This beachfront restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Paon Bali Resto & Bar – Overlooking the ocean and garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Delicatessen – On-site delicatessen. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 7, 2019 (from midnight March 6, 2019 to early morning March 8, 2019). Check-in and check-out will not be possible on March 7, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between IDR 150000 and IDR 250000 for adults, and IDR 75000 and IDR 125000 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Nikko Bali Hotel Nusa Dua
  • Grand Nikko Bali Hotel
  • Grand Nikko Bali Nusa Dua
  • Grand Nikko Bali
  • Nikko Bali Resort And Spa
  • Nikko Bali Hotel Nusa Dua

You should know

  • Hilton Bali Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.