3.7 out of 5

"Alhamdullilah great! Great experience, lovely atmosphere and environment " More

By a verified traveller on Sun 13 May 2018

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Hotel Description

A family-friendly stay in Tuban awaits you at H Sovereign Bali. You'll be 2.8 km (1.7 mi) from Waterbom Bali and 2 km (1.3 mi) from Lippo Mall. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

LED TVs with digital channels are featured in all 198 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. In-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and slippers. Free bottled water, in-room massages, and safes are also available.

A relaxing day at Avalon can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, Kitchen Meliwis, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. 3100 square feet (288 square metres) of event facilities include conference centres, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Tuban hotel, you'll be 2.5 km (1.5 mi) from Tuban Beach and 2.7 km (1.7 mi) from Kuta Square.

TRANSIT ROOM (MAX 6 HOURS USAGE )

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$45 per night

Club Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

H Sovereign Bali ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for H Sovereign Bali

Everyone (10)
4 out of 5
Hotel itself was nice and staff extremely friendly and helpful. Room itself was smaller than expected and the beds weren't very comfortable. Couldn't plug our USB into the to to allow my daughter to watch her movies, found it rather hard to watch spongebob in Indonesian. My biggest complaint is that the room constantly smelt of sewerage. The pipes in the hotel are busted somewhere, it was so bad that we struggled to even be in the room at times. Bathroom was horrible. No water pressure in the shower and the water smelt yuck. Tried to wash my clothes in the sink and they smelt worse after being 'washed' The rooftop pool was nice, needs a fix up though as there are broken tiles everywhere. Felt extremely safe with the security guards at the front of the hotel and they were all extremely helpful and pleasant to us. They even helped us cross the street when we struggled to do so and let my daughter feed the fish. The hotel don't have luggage scales which I found extremely inconvenient. We did get our beds made everyday, though the sheets weren't changed when they needed to be. We were given bottled water every day when the room was tidied and the cleaning staff always put my daughters toys nicely on the bed like they were waiting for her to come back.

Posted by , from Darwin, Aus on 29 Dec. 2018

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Comment from Hotel Management

8 Jan. 2019 by Ramia

Dear Ray, Thank you very much for your review of your recent stay at our hotel. I greatly appreciate if you wish to recommend our hotel to your family and colleagues. We are looking forward to welcoming you again at our beautiful hotel. Kind Regards

3 out of 5
Do not stay on the 5th floor in rooms underneath rooftop swimming pool. Early morning pool had at least 10 children running (I took photos to prove this) and jumping in the pool. You could hear them running on the wooden floors above our room. We had arrived at midnight and were woken at 6am to other guests yelling down the hall. This was not the fault of the hotel but did not make our short stay comfortable together with hearing running above our heads. Information in the hotel facilities book out of date.

Posted by , from Australia on 18 Sep. 2018

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Comment from Hotel Management

3 Oct. 2018 by Ramia

Dear Angela, Thanks for staying and we appreciate for your feedback. We apologize for the inconvenience during your stay. This is our main priority concern to make that it will not happen again in future. Thank you very much for your attention and look forward to welcoming you again on your next visit. Kind Regards Ramia Adnyana General Manager

2 out of 5
I stayed last year so nice, but this time not clean and stinking from toilet.

Posted by , from Perth on 10 Sep. 2018

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Comment from Hotel Management

3 Oct. 2018 by Ramia

Dear Yasu, Thank you very much for your review of your recent stay at our hotel. I greatly appreciate if you wish to recommend our hotel to your family and colleagues. We are looking forward to welcoming you again at our beautiful hotel. Kind Regards Ramia Adnyana General Manager.

4 out of 5
Staff are very friendly and helpful. Hotel is showing its age but is clean and tidy. Rooms are big and clean. Small Fridge in our room was broken. Breakfast was good, plenty to choose from, western, local, asian, traditional. Coffee was average. Location is a big seller as we needed 2 nights close to Airport. Overall good experience and would stay again.

Posted by , from Bali on 2 Sep. 2018

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Comment from Hotel Management

3 Oct. 2018 by Ramia

Dear Joel, Thank you very much for your review of your recent stay at our hotel. I greatly appreciate if you wish to recommend our hotel to your family and colleagues. We are looking forward to welcoming you again at our beautiful hotel. Kind Regards Ramia Adnyana General Manager

5 out of 5
Alhamdullilah great! Great experience, lovely atmosphere and environment

Posted by , from Australia on 13 May 2018

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Comment from Hotel Management

28 May 2018 by Andi

Dear Thank you very much for your review. Your feedback is tremendous valuable to us, as we strive to improve with each and every stay. I greatly appreciate if you wish to recommend our hotel to your family and colleagues. We are looking forward to welcoming you again at our beautiful hotel. Kind Regards.

5 out of 5

Best Service

Best Service ever I seen in any hotel. Highly Recommend!!

Posted by on 5 Feb. 2018

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Comment from Hotel Management

8 Feb. 2018 by Ramia

Dear Guest, Thank you very much for your review of your recent stay at our hotel. I greatly appreciate if you wish to recommend our hotel to your family and colleagues. We are looking forward to welcoming you again at our beautiful hotel. Kind Regards Ramia Adnyana General Manager.

1 out of 5

Taking advantage

While holidaying in Bali Mt Agung erupted and meant I wasn’t able to get back to Australia. So trying to find a hotel in the middle of the night we finally found the Hsovereign. In our desperate situation they charged us 3 times the rate for the room. As we had been awake for 24 hours and just needed some where to sleep we paid the money. Needing another night and not wanting to move we went on wotif and paid a third of the price. I understand that the point of wotif is to get discounted hotels which we were very lucky to get but for the hotel to take advantage of us like that is absolutely disgusting and I would not recommend this place to anyone. Not even my worst enemy. Especially if u wish to get any sleep. Rooms are not sound proof at all. All night doors slamming, planes taking off and a mosque right outside our window. Terrible stay. 0/10

Posted by on 27 Nov. 2017

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Comment from Hotel Management

8 Dec. 2017 by Ramia

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about room not sound proot. This is our main priority concern to make sure will not happen again in future. I hope that I can convince you to change your mind about another visit to our property and I would be such a pleasure welcoming you back on your next visit. Kind Regards Ramia Adnyana General Manager.

3 out of 5

Great location

Pros: location, free shuttle
Cons: cleanliness of the carpet and bathroom tiles. The bed sheets were also damp-smell
Location: close to the airport, plenty of places to eat out
A very convenient location from the airport, the one-time free shuttle is great especially if you don't know the area well or if you've got a lot of luggage with you. Staff were all very polite and helpful. Amenities were supplied, bed was very comfortable. This hotel is really trying to make guests have a pleasant stay.

Posted by , from australia on 13 Jul. 2017

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Comment from Hotel Management

24 Jul. 2017 by Ramia

Dear Asti, Thank you very much for your review of your recent stay at our hotel. I greatly appreciate if you wish to recommend our hotel to your family and colleagues. We are looking forward to welcoming you again at our beautiful hotel. Kind Regards Ramia Adnyana General Manager.

5 out of 5

Very comfortable and close to airport

5 star extremely comfortable room and bed. Convienent location next to airport. Great service free shuttle and wake up service. Great pool and beer bucket special. Only thing that this hotel is missing is some cover on the rooftop pool. Got sunburnt within a hour. No shade up there at all. But apart from that excellent :)

Posted by on 18 Nov. 2016

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5 out of 5

Great maintenance , well designed and furnished

Very well serviced and more advanced. Nice pool and veiw.

Posted by , from Bali on 11 Sep. 2016

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Property Features

H Sovereign Bali offers its guests a full-service spa, an outdoor pool, and a kid's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 3100 square feet (288 square metres) and includes conference centres. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the family-friendly H Sovereign Bali. An area shuttle within 700 meters and A free shuttle from the airport to the hotel (available 24 hours) are free. Valet parking is free. This 4-star Tuban hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3100 sq ft of conference space
  • 288 sq. m of conference space
  • Built in 2014
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (2.6 km / 1.6 mi)
  • Property shuttles: Free airport pick-up, area shuttle within 700 meters, beach shuttle, and shopping centre shuttle
  • Parking: Free valet parking

Room Amenities

H Sovereign Bali offers 198 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 42-inch LED televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Kitchen Meliwis – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Owl Stone Cafe and Bakery – This café specialises in international cuisine and serves breakfast, lunch and dinner.

Maisa Restaurant – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

7 Clov3r Skybar – This rooftop bar specialises in international cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Minimum age to access spa is 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 17

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.0 per night.

Pets

  • Pets and service animals are not allowed at H Sovereign Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • No pets or service animals allowed
  • Cash or credit card deposit required
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 115000 for adults and IDR 75000 for children (approximately)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H Sovereign Bali Hotel Tuban
  • H Sovereign Bali Hotel
  • H Sovereign Bali Tuban
  • H Sovereign Bali
  • H Sovereign Bali Kuta

You should know

  • H Sovereign Bali offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.