4.3 out of 5

"It's was OK very hot and humid shopping was terrible all fake and they wanted the original price....you had to bargain for everything...which I didn't ... " More

By a verified traveller on Tue 21 Feb 2017

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Hotel Description

A family-friendly stay in Kuta awaits you at Grand Inna Kuta. You'll be steps from Kuta Beach and 2.5 km (1.6 mi) from Carrefour Plaza Kuta. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools, and 2 poolside bars.

LCD TVs with cable channels are featured in all 322 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include slippers and free toiletries. Additionally, safes, hair dryers, and phones are available.

Kelapa Pool Bar is the hotel's own bar. Spend the day at the beach and enjoy the onsite kids' swimming pool. Business travelers can take advantage of 6 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and spa services. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

This 4-star Kuta hotel is 2 km (1.2 mi) from Tuban Beach and 2.6 km (1.6 mi) from Legian Beach.

Grand Inna Kuta ratings based on 83 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Location very close to everything

It's was OK very hot and humid shopping was terrible all fake and they wanted the original price....you had to bargain for everything...which I didn't enjoy....One price for Westerns and another price for locals...I think that spoiled my trip...I want go to Bali again..

Posted by on 21 Feb 2017

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5 out of 5

Beautiful hotel and staff!

Hotel is in a prime location - right on the beach and around the corner from markets. Staff go above and beyond for you and have the most becautiful personalities.

Posted by , from Port Douglas, QLD on 15 Feb 2017

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4 out of 5

Close to beach, centre point.

Perfect, central very nice staff. Cons were very small shower 4ft people and wifi was terrible. Great otherwise!

Posted by , from Australia on 1 Feb 2017

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5 out of 5

Great place

We loved the location-close to the beach and centre of Kuta. The staff were always lovely and accommodating. We had a great stay here and will definitely return.

Posted by on 28 Jan 2017

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4 out of 5

Good location.

Enjoyed my stay there. Will definitely consider staying there again.

Posted by , from Melbourne on 21 Nov 2016

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4 out of 5

Step out of the hotel and onto the beach

Pros: Service was good, room service is priced well, check in and out was really fast and easy
Cons: The bathroom was old and the toilet only worked half the time
Location: Excellent location, beach on one side and matahari on the other

Posted by , from perth australia on 12 Nov 2016

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3 out of 5
Pros: Pool area was nice. Staff were excellent.
Cons: Stairway was dirty
Bed was too hard. Cockroach in room. Bathroom needs renovating. Beach bar stained chairs I didn't want to sit on.

Posted by on 27 Oct 2016

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5 out of 5

Great location, excellent facilities

Location: Central to shops and restaurants.
Great spot, close to shopping centres and restaurants, very good pools. Staff couldn't have been more accomodating. Would definitely stay here again.

Posted by , from Melbourne. on 22 Oct 2016

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1 out of 5

Disappointing experience.

Pros: Nothing
Cons: everything about the rooms on the old side of the complex.
Location: close to beach
The room represented on your website was not the room I was assigned. When I booked in, I was given a room on the old side of the complex. The room was full of mould, had a very pungent odour, leaks in the bathroom and every thing felt damp including the bed. When I approached reception about the room and indicated that I would like a room in the new side of the complex, I was informed it would cost an additional $225 for my stay. I was also informed I was allocated the older room because I booked through Wotif and not directly with the hotel. I will not stay there again and I will probably not use Wotif again due to the reason stated. I will also inform anyone who inquires about my stay at Grand Inna Kuta. Very disappointed.

Posted by , from Darwin on 13 Sep 2016

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4 out of 5

Beautiful spot very relaxing

Pros: location, food, cold beer, pool bar, friendly staff, great breakfast
Cons: not enough coffee in room, and supplys not refilled in your room each day.
Location: shopping right at your door step, restaurants so many choices, the beach right there.
very relaxing, staff very helpful and friendly, pools are crystal clean, very cold beer, awesome food, great views of the beach, great breakfast choices, coffee not always the best but most days was ok.

Posted by , from York WA on 4 Aug 2016

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Property Features

Grand Inna Kuta offers its guests 3 outdoor swimming pools and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. There are 6 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Grand Inna Kuta. A roundtrip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 322 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 9 conference rooms
  • Buffet breakfast (free)
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Conference facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (7 km / 4.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Inna Kuta offers 322 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Kuta hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Breeze Resto - This restaurant is located on the beach. Open 24 hours. Open daily.

Kelapa Pool Bar - This bar is located by the pool. Happy hour is offered.

Sunken Bar - This bar is located by the pool. Happy hour is offered.

HQ - This bar is located on the beach. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for IDR 400000 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Grand Inna Kuta

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Check-in time starts at
  • Check-out time is
  • Pets not allowed
  • No pets or service animals allowed
  • Parking height restrictions apply
  • American Express
  • Diners Club
  • MasterCard
  • Visa

Mandatory Fees and Taxes

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 205000 per vehicle (one way)
  • Rollaway bed fee: IDR 400000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Inna Kuta
  • Grand Inna Kuta Hotel
  • Inna Hotel
  • Kuta Grand Inna
  • Grand Inna Kuta Bali
  • Grand Inna Hotel
  • Grand Inna

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.