4.3 out of 5

"Ok hotel, the staff were friendly and welcoming, close to the beach and transport. Our superior room was ok, the bathroom needs attention. I think it' ... " More

By a verified traveller on Sun 16 Apr 2017

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Hotel Description

LCD TVs with cable channels are featured in all 322 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include slippers and free toiletries. Additionally, safes, hair dryers, and phones are available.

This 4-star Kuta hotel is 1.7 km (1.1 mi) from Tuban Beach and 2.6 km (1.6 mi) from Legian Beach.

A family-friendly stay in Kuta awaits you at Grand Inna Kuta. You'll be steps from Kuta Beach and 2.5 km (1.6 mi) from Carrefour Plaza Kuta. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools, and 2 poolside bars.

Kelapa Pool Bar is the hotel's own bar. Spend the day at the beach and enjoy the onsite kids' swimming pool. Business travelers can take advantage of 6 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and spa services. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Superior Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$94 per night

Deluxe Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Inna Kuta ratings based on 86 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Good location, close to the beach.

Ok hotel, the staff were friendly and welcoming, close to the beach and transport. Our superior room was ok, the bathroom needs attention. I think it's was abit over priced for what we got.

Posted by , from Gold Coast, Australia on 16 Apr 2017

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3 out of 5

Nice hotel close to everything

The hotel is in the middle of a large remodel , the main pool is non functioning as is the restaurant , the newer building at the front is ok the older building at the back is not so good , its location is great but at the moment you should be getting a deal on it !

Posted by on 3 Apr 2017

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2 out of 5

Good location but room needs improvement

Hotel is great location and staff friendly. We had superior pool access room and was disappointed room is very old and toilet and shower leaked all over floor. Rooms need revamp.

Posted by , from Perth on 23 Mar 2017

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4 out of 5

Location very close to everything

It's was OK very hot and humid shopping was terrible all fake and they wanted the original price....you had to bargain for everything...which I didn't enjoy....One price for Westerns and another price for locals...I think that spoiled my trip...I want go to Bali again..

Posted by on 21 Feb 2017

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5 out of 5

Beautiful hotel and staff!

Hotel is in a prime location - right on the beach and around the corner from markets. Staff go above and beyond for you and have the most becautiful personalities.

Posted by , from Port Douglas, QLD on 15 Feb 2017

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4 out of 5

Close to beach, centre point.

Perfect, central very nice staff. Cons were very small shower 4ft people and wifi was terrible. Great otherwise!

Posted by , from Australia on 1 Feb 2017

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5 out of 5

Great place

We loved the location-close to the beach and centre of Kuta. The staff were always lovely and accommodating. We had a great stay here and will definitely return.

Posted by on 28 Jan 2017

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4 out of 5

Good location.

Enjoyed my stay there. Will definitely consider staying there again.

Posted by , from Melbourne on 21 Nov 2016

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4 out of 5

Step out of the hotel and onto the beach

Pros: Service was good, room service is priced well, check in and out was really fast and easy
Cons: The bathroom was old and the toilet only worked half the time
Location: Excellent location, beach on one side and matahari on the other

Posted by , from perth australia on 12 Nov 2016

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3 out of 5
Pros: Pool area was nice. Staff were excellent.
Cons: Stairway was dirty
Bed was too hard. Cockroach in room. Bathroom needs renovating. Beach bar stained chairs I didn't want to sit on.

Posted by on 27 Oct 2016

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Renovations + Closures

The following facilities will be closed from 16 May 2017 to 30 June 2017 (dates subject to change):

  • Swimming pool
  • Dining venue
  • One of the dining venues
  • One of the swimming pools

Property Features

Grand Inna Kuta offers its guests 3 outdoor swimming pools and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. There are 6 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Grand Inna Kuta. A roundtrip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 322 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 9 conference rooms
  • Buffet breakfast (free)
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Conference facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking
  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (7 km / 4.4 mi)

Room Amenities

Grand Inna Kuta offers 322 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Kelapa Pool Bar - This bar is located by the pool. Happy hour is offered.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

HQ - This bar is located on the beach. Happy hour is offered. Open daily.

Breeze Resto - This restaurant is located on the beach. Open 24 hours. Open daily.

24-hour room service is available.

Sunken Bar - This bar is located by the pool. Happy hour is offered.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 17, 2018 (from midnight March 16, 2018 to early morning March 18, 2018). Check-in and check-out will not be possible on March 17, 2018. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for IDR 400000 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Grand Inna Kuta

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No pets or service animals allowed
  • Parking height restrictions apply

Fees

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Rollaway bed fee: IDR 400000 per night

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Inna Kuta
  • Grand Inna Kuta Hotel
  • Inna Hotel
  • Kuta Grand Inna
  • Grand Inna Kuta Bali
  • Grand Inna Hotel
  • Grand Inna

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.