4.2 out of 5

"Loved our 6 night stay at Grand Inna. Especially pool over looking beach and having breakfast there " More

By a verified traveller on Mon 13 Nov 2017

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Hotel Description

A family-friendly stay in Kuta awaits you at Grand Inna Kuta. You'll be 0.6 km (0.4 mi) from Kuta Beach and 2.5 km (1.6 mi) from Carrefour Plaza Kuta. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools, and 2 poolside bars.

LCD TVs with cable channels are featured in all 322 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include slippers and free toiletries. Additionally, safes, hairdryers, and phones are available.

Kelapa Pool Bar is the hotel's own bar. Spend the day at the beach and enjoy the onsite kids' swimming pool. Business travelers can take advantage of 6 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and spa services. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Within a 30-minute walk of this 4-star Downtown Kuta hotel, attractions include Tuban Beach and Legian Beach.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Inna Kuta ratings based on 95 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Lovely

Loved our 6 night stay at Grand Inna. Especially pool over looking beach and having breakfast there

Posted by , from Perth WA on 13 Nov 2017

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4 out of 5

Stayed in older rooms.

Stained tiles and shower in bathroom. Holes in sheets. Plenty of room for improvement. Location very central. Pool areas nice.

Posted by on 3 Nov 2017

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4 out of 5

Good location

We enjoyed staying at the Grand Inna Kuta due to its location. It was close the beach and walking distance to Waterbomb park and shopping. The hotel is huge and next time we stay, we would ask for a room closer to the lobby entrance area. Our room was a long walk away from the lobby because it was in the second wing (probably a five minute walk just to get to our room). We found the breakfast was poor. Food was placed randomly and due to a number of people trying to eat breakfast the process of selecting what you wanted to eat was chaotic. There was not many options i.e only water, pineapple or guava juice to drink and if you wanted eggs you had to wait a long time to order them and for them to be cooked. With saying this, for dinner the hotel offered Indonesian food in a street food set up opposite the hotel. This had a lot of options on the menu for cheap prices. We paid $3 Australian each for the Nasi Goreng and that was very nice. The staff were friendly and the rooms were clean. The laundry service was great with same day service. For ten pieces of laundry we paid $6.50 Australian, which was the cheapest laundry service at any resort/hotel we stayed at. The bed was super comfortable.

Posted by , from Australia on 4 Oct 2017

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4 out of 5

Great hotel on the beach shopping walking distance

Pros: Everything
Cons: Nothing
Location: Beach front and shopping
Very friendly staff and visitors alike,superior pool side rooms are fabulous two other pools available,breakfast fantastic

Posted by , from busselton WA on 10 Sep 2017

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3 out of 5

REVAMPED RESORT THAT LACKS A LOT OF FINISH

Pros: WIFI
Cons: FOOD SERVICE AND CLEAN TOILETS
THIS RESORT HAD SUBSTANTIAL REFIT ONLY A FEW YEARS AGO. THE FINISH IS SUBSTANDARD. THE FOOD IS AVERAGE TRYING TO CONVEY TO STAFF HOT WATER, NOT WARM TO MAKE A POT OF TEA TOOK ABOUT 4 DAYS. WIFI GOOD BUT THAT IS ABOUT ALL. NOT THAT CHEAP OVERALL AND THERE ARE BETTER DEALS IN KUTA.

Posted by , from PERTH on 7 Sep 2017

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4 out of 5

Close to beach,shopping and restaurants

Fantastic location and facilities all staff friendly and helpful with requests

Posted by , from Kennington Vic Australia on 28 Aug 2017

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2 out of 5

Jaded old hotel

Pros: Not much, pool was ok but too many smokers spoilt that.
Cons: Demolish and rebuild
Location: Close to poppies lane
Hotel is divided into the old hotel and the new. The old hotel would have been lovely in its day but as like the new hotel, has seen its best days and is very jaded. 24 hour bar closed at 10 pm although seven or eight staff stood about talking. Breakfast was a 2 out of 10. Cushions on sun beds were filthy. Needs a total revamp. Rate it 3 out of 10

Posted by , from perth wa on 20 Aug 2017

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3 out of 5

location

Pros: the food, and location
Cons: service or lack of room service was fantastic but that is where it stopped
Location: shopping and the beach right at your footstep so close to everything walking distance to most things
No Bintang on first day, one morning no milk at breakfast, another day no towels at pool. Food was excellent

Posted by , from York WA on 10 Aug 2017

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3 out of 5

Close to beach

Pros: Close to shops restaurants, beach
Cons: Noise from other rooms, noise from loud speaker made from place near hotel
Location: Beach, markets, restaurants, waterbom park
Great place if you want to be amongst the crowds of Bali tourists. Easy walking to restaurants, markets, nightclubs etc. not good if you want peaceful nights sleep

Posted by on 7 Aug 2017

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4 out of 5

Good location, close to the beach.

Ok hotel, the staff were friendly and welcoming, close to the beach and transport. Our superior room was ok, the bathroom needs attention. I think it's was abit over priced for what we got.

Posted by , from Gold Coast, Australia on 16 Apr 2017

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Property Features

Grand Inna Kuta offers its guests 3 the outdoor swimming pools and a kid's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. There are 6 meeting rooms available. Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly Grand Inna Kuta. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 322 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 9 conference rooms
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (7 km / 4.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Inna Kuta offers 322 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with premium Cable channels. Bathrooms include complimentary slippers, complimentary toiletries and a hairdryer. Kuta's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Breeze Resto – This restaurant is located on the beach. Open 24 hours. Open daily.

Kelapa Pool Bar – This bar is located by the pool. Happy hour is offered.

Sunken Bar – This bar is located by the pool. Happy hour is offered.

HQ – This bar is located on the beach. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 17, 2018 (from midnight March 16, 2018 to early morning March 18, 2018). Check-in and check-out will not be possible on March 17, 2018. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Grand Inna Kuta

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No pets or service animals allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR200000 for adults and IDR100000 for children (approximately)
  • Airport shuttle fee: IDR300000 per vehicle (one-way)
  • Rollaway bed fee: IDR400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Promotions

New Year's Eve Dinner Buffet

Book a minimum 5-night stay in any room or rate category for travel that includes December 31, 2017 and receive 1 free New Year's Eve dinner buffet for 2 (excludes beverages).


Full details at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.