4.1 out of 5

"Great location. Very clean, and friendly staff. I would use this hotel again. " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

Grand Inna Kuta places you steps from Kuta Square and within a short 5-minute stroll of Kuta Art Market. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools, and 2 poolside bars.

LCD TVs with cable channels are featured in all 322 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include slippers and free toiletries. Additionally, safes, hairdryers, and phones are available.

Kelapa Pool Bar is the hotel's own bar. Spend the day at the beach and enjoy the onsite kids' swimming pool. Business amenities include conference space and meeting rooms. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and spa services. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Downtown Kuta hotel, you'll be 1.3 km (0.8 mi) from Tuban Beach and 17.1 km (10.6 mi) from Sanur Beach.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$91 per night

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Inna Kuta ratings based on 122 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Inna Kuta

Everyone (84) Couples (31) Family (7)
5 out of 5

Posted by on 10 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Elita

Thank you for your review and we look forward to welcoming you back again in the future.

3 out of 5

Posted by on 1 Dec 2018

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Comment from Hotel Management

5 Dec 2018 by Elita

Thank you for your review and we apologize for the inconvenience. We wish you could write more in detail regarding your booking so that we could improve. Thank you.

5 out of 5
Nice place to stay near the beach. Shops are close by and friendly staff.

Posted by on 13 Nov 2018

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Comment from Hotel Management

15 Nov 2018 by Elita

Thank you for your review and we look forward to welcoming you back again in the future.

4 out of 5
Hotel is in a great location ,Close to the beach and close to all Kuta shopping facilities walking distance s of 10 and twenty minutes ,a great place for those who don’t mind a budget facility or just going for shopping.if you want to relax Bali style ok too but I like a balcony’s to sit on and watch the world go by with a relaxing drink which we thought by the pictures we were getting but they are just holding up the air conditioners.,staff are Wonderfull and so helpful, but this hotel is very tired it needs a big upgrade and only a few floors with bathrooms have the new walk in showers the rest have the very tired baths ,which are very dangerous for elderly people or people with knee issues or replacements .fortunately for us we got a complimentary upgrade which was well appreciated,

Posted by , from Perth on 4 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Elita

Thank you for your review and we were pleased to note that you enjoyed your stay. We took a note upon your feedback regarding overall maintenance which will be discussed with management. We do hope to welcome you back again in the future.

5 out of 5
Great location close to shopping and beach. The staff were very helpful and friendly. Great place to stay.

Posted by on 22 Sep 2018

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Comment from Hotel Management

4 Oct 2018 by Elita

Thank you for your review and we are looking forward to welcoming you back again.

3 out of 5
Good location. Nice friendly staff. Very close to beach and shops

Posted by , from Tweed Heads on 16 Sep 2018

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Comment from Hotel Management

18 Sep 2018 by Elita

Thank you for the rating and your review. We are looking forward to welcoming you back again in the future.

4 out of 5
Good hotel, close to beach and shops. 3 pools, good brekkie as well.

Posted by , from Australia on 12 Sep 2018

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Comment from Hotel Management

18 Sep 2018 by Elita

Thank you for the rating and your review. We are looking forward to welcoming you back again in the future.

3 out of 5
Money stolen from safe in friends room ask hotel management to investigate and was told nothing can be done bad luck no help at all

Posted by on 4 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Elita

Please write to us in more details since this review was written anonymously which could not be investigated further at our end. Appreciate your feedback in this matter as soon as possible.

5 out of 5
Great location. Very clean, and friendly staff. I would use this hotel again.

Posted by on 28 Aug 2018

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Comment from Hotel Management

31 Aug 2018 by Elita

Thank you for your review. We are looking forward to welcoming you back again in the future.

4 out of 5
the hotel is in a perfect location for shopping,dining,drinking, and right on the beach. the only downside is our room is filthy especially the toilet. the walls and toilet bowl badly needs a good scrubbing. we just go out all the time and only use the room for sleeping.

Posted by , from Melbourne on 26 Aug 2018

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Comment from Hotel Management

28 Aug 2018 by Elita

Thank you for your review and we apologize for the shortcomings that you had during stay. We will investigate and improve the cleanliness accordingly.

Property Features

Grand Inna Kuta offers its guests 3 the outdoor swimming pools and a kid's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Grand Inna Kuta. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 322 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 9 conference rooms
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (11.3 km / 7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Inna Kuta offers 322 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary slippers, complimentary toiletries and a hairdryer. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Breeze Resto – This restaurant is located on the beach. Open 24 hours. Open daily.

Kelapa Pool Bar – This bar is located by the pool. Happy hour is offered.

Sunken Bar – This bar is located by the pool. Happy hour is offered.

HQ – This bar is located on the beach. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to get details.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 7, 2019 (from midnight March 6, 2019 to early morning March 8, 2019). Check-in and check-out will not be possible on March 7, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Grand Inna Kuta

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Inna Kuta Hotel
  • Grand Inna Hotel
  • Grand Inna Kuta
  • Grand Inna
  • Grand Inna Kuta Bali

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.