4.1 out of 5

"Second time I have stayed. We had a pool room view but much preferred the inter connecting rooms as they are larger. The hotel locate is A1 " More

By a verified traveller on Mon 16 Apr 2018

Enter dates to see availability

Hotel Description

A family-friendly stay in Kuta awaits you at Grand Inna Kuta. You'll be steps from Kuta Beach and 2 km (1.2 mi) from Tuban Beach. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools, and 2 poolside bars.

LCD TVs with cable channels are featured in all 322 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include slippers and free toiletries. Additionally, safes, hairdryers, and phones are available.

Kelapa Pool Bar is the hotel's own bar. Spend the day at the beach and enjoy the onsite kids' swimming pool. Business amenities include conference space and meeting rooms. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and spa services. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Within a 20-minute drive of this 4-star Downtown Kuta hotel, attractions include Legian Beach and Seminyak Square.

Grand Inna Kuta ratings based on 107 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Second time I have stayed. We had a pool room view but much preferred the inter connecting rooms as they are larger. The hotel locate is A1

Posted by , from melbourne on 16 Apr 2018

Was this review helpful to you?
4 out of 5

Very close to the beach

Cons: Bathroom needs to be updated.
We were very pleased with our stay except our bathroom was very dated and not really that clean being so old, bath with a shower in the bath, okay if you can step into the bath but not for older people. The breakfast was very good with a lot to choose from, the staff are very helpful and friendly. Overall we had a very good time.

Posted by , from Perth on 11 Apr 2018

Was this review helpful to you?
3 out of 5
Rooms need work in old section , room service is yuck , staff and location is a credit to this hotel

Posted by on 25 Mar 2018

Was this review helpful to you?
3 out of 5

Nice Hotel, Central to Kuta main, Beach Front.

We went on holiday to rest, got a room on the main thoroughfare passage, next to the restaurant (1207). Very noisy all day and night long, kept on waking up to children running and loud patrons after their night out on the town! No balcony and no views as pictured, for a superior room! It’s just a concrete block room! Do yourself a favor, if resting don’t take a room in this location as you get the noise from the restaurant as well. Bathroom shower door leaked water all over the bathroom tiled floor when taking a shower. Light switch in bathroom broken, would not switch off! Other than these problems it was okay! The staff are exceptional, always ready to please! The restaurant food was good!

Posted by , from Perth, Australia on 21 Mar 2018

Was this review helpful to you?
3 out of 5

Location great

For recently renovated rooms they are very ordinary!! Mouldy bathrooms smelly areas all throughout hotel room . Room was a disappointment for someone who has stayed in lots of hotels in Bali and for the price $145 per night never again! The hotel was a great location and breakfast was really nice and the staff just beautiful!!

Posted by , from new south wales on 7 Mar 2018

Was this review helpful to you?
4 out of 5

Excellent Location

We loved our stay at Grand Inna, perfect location, right on Kuta beach. The breakfast was good with all the usual foods offered. Our only complaint would be that they should allocate a non smoking area around the pool, it seemed like everywhere we sat we were surrounded by smokers, which as a non smoker is very unpleasant.

Posted by , from Perth, WA on 1 Mar 2018

Was this review helpful to you?
2 out of 5

Rooms were old Bed was terrible Fridge smelled

Overall the hotel was terrible need a face lift rooms were dirty fridge smelled and wouldn't cool anything Bed was hard and let's not even talk about the pillows Only positive thing was it was next to the beach Would never stay there again

Posted by on 11 Feb 2018

Was this review helpful to you?
4 out of 5

Mid range hotel - higher priced

Overall stay was good. Breakfast great range and plentiful. Location - great for beach access Staff - friendly Clean - could do with some updated furniture and furnishings

Posted by , from Australia on 11 Feb 2018

Was this review helpful to you?
4 out of 5

Grand Inna Kuta Grand Time

Pros: Friendly staff, one time we arrived at 1155pm at night and we ordered room service, satay sticks of course and it was the best. Towels very clean.
Cons: They have already done improvements with the pool out front on beachside, new wing and pool
Location: It is very central to mataharri, the Art Markets, stroll down beach to discovery mall.
I have stayed their many times and always stay in old section as I like the access to the pool away from the front beach. Staff are excellent very clean and breakfast is great. Covers all types of cuisine. We also sit out the beach front at Made Jimmy bar for sunset drinks, great atmosphere. Good place for kids, central to mataharri and Art markets. Highly recommended......

Posted by , from Joondalup West Australia on 6 Feb 2018

Was this review helpful to you?
5 out of 5

Great staff and a surprisingly large facility

Location: almost right in the thick of it all. Stores, cafes and bars in one direction; top flight hotels and Warung's in the other. Right on the beach from the
The staff are the friendliest around and always feel genuine. They try and succeed to make you feel comfortable. This is a hotel that has grown over the years and some wings are newer than others, though all areas are kept immaculately clean. The wings that haven't been refurbished recently are still kept in the same condition as the refurbished areas, but can get a slight humid feel to them. Nothing unhealthy or uncomfortable, just some people can be sensitive to it. There are 3 pools, 2 with a bar alongside and the third with the bar in the pool. The beachside pool is the pick for tanning and observing the tanned. Day spa is simplistic, most prefer to have an in-room treatment as sleeping is a very natural outcome from a Balinese massage.

Posted by , from Sydney, Australia on 31 Jan 2018

Was this review helpful to you?

Property Features

Grand Inna Kuta offers its guests 3 the outdoor swimming pools and a kid's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly Grand Inna Kuta. A round-trip airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 322 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 9 conference rooms
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (7 km / 4.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Inna Kuta offers 322 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary slippers, complimentary toiletries and a hairdryer. Kuta's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Breeze Resto – This restaurant is located on the beach. Open 24 hours. Open daily.

Kelapa Pool Bar – This bar is located by the pool. Happy hour is offered.

Sunken Bar – This bar is located by the pool. Happy hour is offered.

HQ – This bar is located on the beach. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 7, 2019 (from midnight March 6, 2019 to early morning March 8, 2019). Check-in and check-out will not be possible on March 7, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 14, 2021 (from midnight March 13, 2021 to early morning March 15, 2021). Check-in and check-out will not be possible on March 14, 2021. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Grand Inna Kuta

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No pets or service animals allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR200000 for adults and IDR100000 for children (approximately)
  • Airport shuttle fee: IDR300000 per vehicle (one-way)
  • Rollaway bed fee: IDR400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.