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4.3 out of 5

"Agus, Anita and the management team really looked after us, the level of service totally exceeded our expectations, we have travelled extensively and ... " More

By a verified traveller on Sat 16 Dec 2023

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Hotel Description

Grand Hyatt Bali places you steps from Bukit Peninsula and within a short 5-minute stroll of Bali Collection Shopping Centre. Highlights at this beachfront hotel include 5 outdoor swimming pools, a full-service spa, and a private beach.

A day of pampering can include hot stone massages, body scrubs, and facials along with access to the sauna and spa tub. The diner, Pasar Senggol, serves Indonesian cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' club, spa tub, and sauna. Meeting rooms and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and free supervised childcare. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this BTDC hotel include Uluwatu Temple and Kuta Beach.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
AU$208* Per night/room 18 Apr. - 19 Apr.

Ambassador Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed (Executive)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Grand Hyatt Bali ratings based on 38 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hyatt Bali

Everyone (26) Couples (1) Family (6)
4 out of 5

Posted by on 2 Jan. 2024

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Comment from Hotel Management

17 Jan. 2024 by Hotel Manager

Dear Lucy,Thank you for sharing your review. We look forward to your return visits in the future.Warm regards,Simon GrahamHotel Manager

5 out of 5
Agus, Anita and the management team really looked after us, the level of service totally exceeded our expectations, we have travelled extensively and the service at the Grand Hyatt is unmatched in my experience

Posted by on 16 Dec. 2023

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Comment from Hotel Management

27 Dec. 2023 by Hotel Manager

Dear Matt,Thank you for sharing your review and it’s delightful to learn more of your positive comments about our resort and the hospitality extended by our team. It’s also delightful hearing that Agus and Anita had provided courteous assistance and elevated your experience. We look forward to welcoming you back to our resort in the future.Warm regards,Simon GrahamHotel Manager

5 out of 5

Posted by on 28 Nov. 2023

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Comment from Hotel Management

1 Dec. 2023 by Hotel Manager

Thank you

4 out of 5

Posted by on 16 Nov. 2023

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Comment from Hotel Management

1 Dec. 2023 by Hotel Manager

Thank you

4 out of 5
Some of the food options were very very expensive. Teppanyaki was not worth the cost or the amount of time the dinner took. The Bali buffet with the show was very worth it

Posted by on 3 Sep. 2023

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Comment from Hotel Management

2 Jan. 2024 by Hotel Manager

Dear Emma,Thank you for sharing your review. Your feedback on our dining offering is very well noted for our improvement moving forward. We look forward to your return in the future.Warm regards,Simon GrahamHotel Manager

5 out of 5
Friendly staff, fantastic facilities, huge grounds. Perfect for kids. Slides are awsome.

Posted by on 1 Sep. 2023

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Comment from Hotel Management

2 Jan. 2024 by Hotel Manager

Dear Luisa,Thank you for sharing your wonderful experience with us. We definitely look forward to your return soon.Warm regards,Simon GrahamHotel Manager

5 out of 5
The friendliness of staff and excellent service. Delicious breakfast menu.

Posted by on 27 Feb. 2023

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Comment from Hotel Management

2 Jan. 2024 by Hotel Manager

Dear Menchie,It is great hearing you enjoyed the genuine services extended by our team members and the scrumptious dining offerings. The team and I look forward to the pleasure of serving you again in the future. Warm regards,Simon GrahamHotel Manager

4 out of 5
The main pool was far too hot, it was unbearable to swim in.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali. Thank you for taking the time to share your experience and your feedback about your recent visit. We are very sorry to learn that your stay with us did not meet your expectations. We take all guest feedback extremely seriously and strive to improve our standards and resort services on offer at all times. Please accept our sincere apologies again for the shortfalls you experienced. Should you decide to return it would be a pleasure to welcome you back and we will spare no effort in ensuring that your stay is memorable. Best regards, Grand Hyatt Bali Team

5 out of 5
This place has it all. Everything in walking distance. Paradise for kids.

Posted by , from Perth on 18 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Grand Hyatt Bali Team

Dear BSmith, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

5 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali. May we extend our sincere gratitude for taking the time to share your wonderful review with us. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

About the Grand Hyatt Bali - CHSE Certified

Location Kawasan Wisata Nusa Dua BTDC, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. At Grand Hyatt Bali you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a children's pool, a health club, and a spa tub. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Nusa Dua hotel.

  • 636 guestrooms or units
  • 5 levels
  • 4 buildings
  • Meeting rooms
  • Built in 1991
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Bali offers 636 accommodations with minibars and safes. Accommodations offer separate sitting areas. 25-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers. This Nusa Dua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Sitting area
  • Spring water bath
  • Minibar
  • In-room dining
  • LED television
  • Cable channels
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Pasar Senggol - This diner specializes in Indonesian cuisine and serves dinner only. Reservations are required.

Garden Cafe - Overlooking the garden, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Salsa Verde - This poolside restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Watercourt Restaurant - Overlooking the garden, this theme restaurant specializes in Indonesian cuisine and serves breakfast only. Open daily.

Nampu - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

A complimentary grocery shopping service is offered and room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 24
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Hyatt Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 12 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Grand Hyatt
  • Bali Hyatt Grand
  • Grand Bali Hyatt
  • Grand Hyatt Bali
  • Grand Hyatt Bali Hotel
  • Grand Hyatt Bali Hotel Nusa Dua
  • Grand Hyatt Bali Nusa Dua
  • Hyatt Bali
  • Hyatt Bali Grand
  • Hyatt Grand Bali
  • Grand Hyatt Hotel Bali
  • Grand Hyatt Nusa Dua
  • Hyatt Nusa Dua
  • Nusa Dua Hyatt

You should know

  • Pool access available from 8:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.