4.7 out of 5

"Just returned from 8 nights here. Can't fault the grounds, facilities and staff. Breakfast was fantastic however the other food we had was extremely ... " More

By a verified traveller on Sat 17 Dec 2016

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Hotel Description

A luxury stay in Nusa Dua awaits you at Conrad Bali. You'll be 0.6 km (0.4 mi) from Tanjung Benoa and 1.8 km (1.1 mi) from Bali Nusa Dua Convention Centre. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools, and a full-service spa.

You can enjoy LCD TVs with cable channels, and all 358 rooms feature balconies or patios, sofa beds, and WiFi. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs and slippers, while premium linens invite a good night's rest. DVD players, separate bathtubs and showers, and coffee/tea makers are also available.

A day of pampering at Jiwa Spa can include beachside massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The restaurant, Suku, serves Asian cuisine and is open for breakfast and dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. 10608 square feet (985.50 square metres) of event facilities include conference centres, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a health club, and a sauna. There's also free valet parking, along with the convenience of a free shopping centre shuttle.

You'll be 2.9 km (1.8 mi) from Bali Nusa Dua Theater and 3.4 km (2.1 mi) from Nusa Dua Beach with a stay at this 5-star Nusa Dua hotel.

Deluxe Resort King

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$209 per night

Premier Deluxe Garden King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Ocean Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Deluxe Ocean King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Lagoon King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Resort Ocean Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Conrad Bali ratings based on 155 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Conrad Bali

Everyone (37) Couples (54) Family (64)
5 out of 5
Wonderful resort with great facilities and super friendly, helpful staff.

Posted by on 19 Jan. 2019

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5 out of 5
Great hotel , nice and clean , family friendly and not too noisy. However, they did not have any bandaids for simple cuts

Posted by , from Melbourne on 28 Oct. 2018

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2 out of 5

Delapidated and over priced

Arrived at 7.30pm so had dinner immediately. Drilling was apparent in main reception area, when I stepped outside the main foyer there was a building site. Air con turned off in room in middle of night leaving puddles and a wet floor which I slipped over in. I informed staff but they didnt do anything. Beach was unuseable due to rubbish in water which was terrible. Food and drink whilst nice was terribly over priced with a 31% tax on top. Very disappointing start to a family holiday with my elderly parents.

Posted by , from Sydney on 15 Apr. 2018

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Comment from Hotel Management

9 May 2018 by Markus Kosch

Dear K bomb, Thank you for your review. I am truly sorry for the inconvenience you experienced due to AC malfunction. Rest assured that it has been addressed accordingly to avoid re-occurrence in the future. Pleased to clarify that the price of accommodation and other services provided at the hotel are subject to 10% service charge and 10% government tax (government tax is calculated from sum of price and service charge). The public beach located in front of the hotel is regularly cleaned by our gardeners’ team, even though it can be sometimes difficult to control the seaweeds and/or debris which might drift on the shore of the resort, anytime during the day. In addition, we also do weekly beach cleaning every Friday, collecting trash along the coast, which involving our Department Heads and Excom from our hotel. Once again, thank you for communicating this valuable feedback to us and hope to welcome you again in the near future. With regards, Markus Kosch General Manager

4 out of 5

Stunning gardens

Pros: grounds, service, pools
Cons: Food quality
Location: Great location with a clean beach you are able to paddle in. Great restaurants nearby and convenience stores. Bali Collection Shopping near.
Just returned from 8 nights here. Can't fault the grounds, facilities and staff. Breakfast was fantastic however the other food we had was extremely average and expensive, although that would be fine if it was good. Club Sandwich was dry and tasteless, pizza undercooked and soggy, nasi goring bland, fish and chips dry........ We ate out most lunches and dinner with good and inexpensive options around. Royal India across the road is amazing but our favourite is Giorgio's at the Aston 5 mins up the road, we go back every time we are in town (more than once) and it is sensational. If the Conrad got this right then it would be impossible to say anything negative.

Posted by , from Perth Western Australia on 17 Dec. 2016

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2 out of 5

Previously good hotel- now disappointing

Evidence of any management lacking. Breakfast was disorganised chaos. Too many package tours which take away from the individual nature of the experience. Long walk from the suites to pool and breakfast with young children. Property also needs maintenance as is lookkng a little tired. Room condition was very good.

Posted by , from sydney on 9 Jul. 2016

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5 out of 5

Great resort, pleasant and hassle-free stay

Pros: Swimming pool. Staff. Service. Food.
Cons: More information could be given to guests about hotel amenities. The spa is very pricey. Hotel could have given reasonable offers and packages.
I stayed in Conrad with my family for 6 days in Jan 2016. The staff were great and quite attentive to requests. The breakfasts were delicious. During the day, we had a relaxing time by the pools and the quality of food served during day was superb. I had read previous posts complaining about the noise from water sports. But I personally didn't find it annoying. It was there only a few hours a day and it kinda disappeared among voices from kids playing in the pool. No problem with room service. We actually got room service 2 or 3 times a day rather than one. The hotel had the free meal for the kids when parent ordered a meal. We used the offer many times and we are happy that we did. The kids club was OK and my son enjoyed it. There are good choices of restaurants around. But make sure to ask to ask Hotel lobby staff for recommendations. We asked twice and we were not disappointed. We had dinner in the Hotel for 2 nights (Suku) and the food quality was great. For the other nights we went to Bali Collection. Just mind that most of the restaurants there (apart from one or two) have the same menu. So if you find a good one just go there again and try something else from the menu. On the downside, there wasn't any entertainment programs for the guests or at least I didn't notice any. Although this was OK for us, but I think more guests would have stayed for dinners if something was going on.

Posted by , from Perth on 25 Jan. 2016

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5 out of 5

Meet the world on the island of the gods

Best location in Bali, best 5 Star experience ( remember the Conrad Bali is part of a global and historical hotel phenomenon- Hilton-and reflects this in its elegance and service) I love the people you meet there. I lave lapped the pool with international sports stars, commented on the eggs benefict to beautiful young lasses whose faces are so so familiar, and only later do you go oh no, that was.... High tea was such a treat last week, we would plan our whole day around it. On Thursday this gorgeous lady from China came in, looking out of this world in a red dress worth dying for, and within seconds we were chatting and taking photos. And, I am over 60 and fit into the grumpy old woman category and I am blonde, Australian etc but here I meet the world. This gracious elegant lady, the Conrad Bali,will sail the eastern coast of Nusa Dua, with charm and style long after the others fade into obscurity. It is THE hotel in Bali where you can meet the world In style

Posted by , from Australaz on 18 Dec. 2015

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2 out of 5

Beautiful, yet very frustrating and not welcoming.

The hotel grounds were beautiful, however we felt that our entire experience at the Conrad was very frustrating. The hotel is extremely large and finding your way around can be very difficult. The breakfast was average. Service was overall good, however staff were nowhere near as friendly as we had experienced at other hotels in Bali. The location of the hotel is frustrating as there are very few restaurants or anything close. Luckily we hired a scooter for the duration of our stay which made it a lot easier to explore the beautiful beaches and gems of Nusa Dua. Our room was large and overall very nice, however the hotel is quite aged and you could feel this withon the rooms. We had one round of drinks at the hotel during our 5 day stay and decided to not use these facilities after paying $25 AU for a vodka with diet coke and a Bintang beer. The drinks and food were very expensive and we much rathered exploring elsewhere to enjoy these. Overall we did not enjoy our experience at the Conrad Bali and will not be returning and would not recommend to others.

Posted by , from Queensland, Australia. on 18 Dec. 2015

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5 out of 5

Fantastic staff, spacious room, great facilities.

Great place for holidays, excellent security, complex does need some touch ups.

Posted by , from perth on 11 Dec. 2015

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5 out of 5
Pros: Best service compared to other 5 star hotels in Bali
Cons: None

Posted by , from Australia - NSW - Sydney on 29 Jan. 2015

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Comment from Hotel Management

29 Jan. 2015 by

Dear Susan Pe, we are pleased to learn that you enjoyed your stay with Conrad Bali. Thank you for sharing your experience in Wotif. We look forward to welcome you back to the resort for another great Bali holiday. With regards, Conrad Bali

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Conrad Bali, you can cool off in one of the 4 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a free kid's club, a kid's pool and outdoor tennis courts. You'll have access to the health club at a partner property. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 358 guestrooms or units
  • 4 levels
  • 4 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 10608 sq ft of conference space
  • 985.50 sq. m of conference space
  • Built in 2004
  • Bar by the pool
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (13.1 km / 8.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Conrad Bali offers 358 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary slippers, complimentary toiletries and a hairdryer. This Nusa Dua hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony or patio
  • Deep soaking tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Suku – Overlooking the pool, this restaurant specialises in Asian cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Eight Degrees South – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Rin – Overlooking the pool and garden, this restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 17
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 2
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request from 7 AM to 2 AM. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 24, 2020 (from midnight March 23, 2020 to early morning March 25, 2020). Check-in and check-out will not be possible on March 24, 2020. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport shuttle service is offered on request from 7 AM to 2 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 975000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Weight limit: 88 lb

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Rollaway bed fee: IDR 975000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Bali Hotel Nusa Dua
  • Conrad Bali Hotel
  • Conrad Bali Nusa Dua
  • Conrad Bali

You should know

  • Conrad Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.